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About Aer Lingus
Aer Lingus is the flag carrier of Ireland with its head office on the grounds of Dublin Airport in Cloghran, County Dublin. The airline was founded by the Irish government and was later privatised between 2006 and 2015. Now, the airline is solely a member of International Airlines Group (IAP). Aer Lingus operates with 54 aircrafts on 93 destinations throughout Asia, Europe and North America including Germany, France, United Kingdom and United States.
Fleet
| Aircraft | Total |
| Airbus A320 | 33 |
| Airbus A321 | 8 |
| Airbus A330 | 13 |
| Total | 54 |
Aer Lingus and Cabin Classification
The airline offers its customers a variety of offered multiple cabin classifications with distinct features and amenities. The airline offers two cabin classes to customers which includes Economy and Business class on board. The seats and cabin classes vary across different fleets of aircrafts. Apart from the class of services, the airline also offers different fare types that allows passengers from all walks of life to travel comfortably.
Business Class
As per Aer Lingus review, business cabin class features three different seat layouts on Airbus A330.
Passengers travelling in business class can have direct aisle access seats as 90% of the seats in the cabin offer aisle access. Every seat in Aer Lingus business class is equipped with charging points, USB ports, seat controls for recline with massage option along with fully-flat bed up to 6 foot 5 inch bed.
Economy Class
The cabin configuration and features in each cabin or fare type may be different due to different aircrafts. The Airbus A330 has more spacious seats up to 30-32 inches and a width of 17-18 inches with recline of 4-5 inches in Economy Class for more comfort. Every seat in Aer Lingus flights is equipped with an individual 9 inch inflight entertainment screen. Every seat of Economy class features USB and charging ports and individual reading light on most Airbus A330.
Aer Lingus Baggage Policy
As per the airline ensures that travellers carry appropriate luggage as per size and weight depending on their travel destination. The baggage allowance also depends on the distance of destinations.
Carry-on Baggage
Passengers travelling on the airline are entitled to carry one carry-on baggage irrespective of any class of service. However, as per baggage allowance, the permitted carry-on baggage is 10 kg with dimensions of 21 x 15.5 x 9.5 cm and one personal hand bag, laptop bag and suitcase with dimensions of 25 x 33 x 20 cm.
Checked Baggage
The Aer Lingus baggage policy depends on the destination and cabin class purchased by the customers. Thus, the airline recommends passengers to refer to their ticket to know the checked baggage allowance.
- For short haul flights, passengers are allowed to carry one piece of baggage weighing not more than 20 kg of baggage.
- On medium-long haul flights, passengers are allowed to carry one piece of baggage weighing not more than 25 kg.
- On long haul flights, passengers are allowed to carry two combined pieces of baggage weighing not more than 40 kg
Baggage Allowance on Transatlantic Flight
As per the baggage policy, three checked baggage options are available for purchase on Transatlantic flights. Smart and Flex passengers can carry up to 23 kg (50lb) bags per passenger.
Aer Lingus Check in
The airline offers a feasible and flexible check-in policy that allows customers to check-in at their desire. Passengers can check-in for their flight either via the website or mobile app.
- As per the check-in policy, the check-in starts 24 hours before the scheduled departure of flight.
- The online check-in is available 24 hours before the scheduled departure of the flight while it closes 1 hour before the flight is airborne.
- Aer Lingus airport check-in starts 3 hours before the scheduled departure of the flight.
- For transatlantic flights, the check-in for the flights starts 24 hours before the scheduled flight departure.
- For flights within Europe, the check-in starts up to 15 days before the date of departure.
AerLingus Cancellation Policy
The airline is known to offer a flexible cancellation policy to customers in case of emergency. The airline also offers a 24 hours cancellation policy that allows passengers to cancel their flight within 24 hours of booking the reservation.
- All the booking cancellation should be done up to two hours before the scheduled departure to be eligible for refund.
- In case of voluntary cancellation by the airline, passengers will receive the value of the ticket as refund in original payment within 7 days.
- Passengers must request for a refund before the expiration of their ticket.
- If a passenger has purchased the flight ticket from a third party app, then they must get that cancellation from their end only.
- All refunds will be processed in the original form of payment used for purchasing the ticket.
- Services and fares already provided cannot be refunded after cancelling.
- If passengers cancel a flight with multiple itinerary, then it is treated as change flight and incur a change fee and increased fares.
Aer Lingus Cancelled Flight Refund
The airline refund for cancelled flights depends on several factors like fare types, cabin class, destinations and even the time between scheduled departure and revocation.
Saver or Smartfares
The cancelled flight refund does not apply to saver or Smartfares. However, the 24 hours cancellation policy does not apply to saver fare.
Advantages , Aerospace or Flex Fare
The airline offers a flexible cancellation policy to passengers with Advantages, AeroSpace and Flex fare. Passengers can cancel their flight up to 2 hours before the time of departure to receive a full refund.
Business Fare and Flex
Those who are travelling in Aer Lingus Business class to exercise full advantage of cancellation policy. Passengers with business class fare can cancel their reservation anytime. Passengers travelling in Business class flex are also eligible to cancel their flight anytime prior to scheduled departure.
Frequently Asked Question
Can I cancel my flight with Aer Lingus at the airport?
Yes, you can cancel your flight at the airport, however, you might not receive a full refund for your ticket and might also have to pay a cancellation fee.
When does my Aer Lingus voucher expire?
The airline offers credit vouchers good for future travel that usually expire after one year of its issuance.
How do I cancel my Aer Lingus flight without any cancellation fee?
All customers are eligible to cancel their flight without cancellation fee only if the cancellation is done within a 24-hour of risk free period.
What is Aer Lingus check-in policy?
The check-in starts 24 hours before the scheduled departure of flight. The online check-in is available 24 hours before the scheduled departure of the flight while it closes 1 hour before the flight is airborne.
How to check in online for Aer Lingus Flight?
Customers have to access the website or mobile app of Aer Lingus. Login to the website and use the check-in online tab. Enter your flight credentials and proceed to check-in and lastly receive your boarding pass.
What is AerLingus baggage policy?
The baggage allowance depends on destinations and the length of the flight. The permitted carry-on baggage is 10 kg with dimensions of 21 x 15.5 x 9.5 cm and one personal hand bag, laptop bag and suitcase with dimensions of 25 x 33 x 20 cm.
Does AerLingus give refunds for cancelled flights ?
The airline ensures refunds to customers only if the cancellation follows the cancelation policy.
Does the airline offer self-service kiosk check-in?
Yes, the airline offers a check-in facility via self-service kiosks at all the airports. Passengers can avoid the long queues at the airport check-in counter and seek check-in and receive boarding passes from the self-service kiosks.
How much does it cost to cancel a flight offline?
If a passenger is cancelling a flight at the airport, then you likely have to pay a minimal cost as a cancellation fee. However, the cancellation fee also depends on fare types, destination and time left prior to departure.
Will I get a refund after I cancel my flight?
You are eligible to receive a refund only if you have cancelled your flight within 24 hours of purchase.
