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About Etihad Airways
Etihad(EY) is the second largest flag carrier airline of the United Arab Emirates and is headquartered in Khalifa City, Abu Dhabi. In addition, the primary hub of the Etihad flights is at Abu Dhabi International Airport and was established in November 2003. As of now, Etihad Airways serves 81 destinations in 20 countries worldwide. The airline operates as a subsidiary under Etihad Aviation Group and has a codeshare agreement with 53 airlines.
Fleet
The size of the Etihad fleet is 93 and consists of narrow and wide body aircraft made out of Airbus and Boeing. So when you make Etihad airways online booking, you know you are going to board on one of these aircrafts.
Let’s find out the list of aircrafts employed for Etihad Airways(EY):
| Aircraft | In Fleet |
| Airbus A320-200 | 18 |
| Airbus A321-200 | 10 |
| Airbus A350-1000 | 5 |
| Airbus A380-800 | 10 |
| Boeing 777-300ER | 16 |
| Boeing 787-9 | 30 |
| Boeing 787-10 | 9 |
| Boeing 777F | 5 |
| Total | 93 |
Etihad Airways Flight Details
| Flights Per Week | Most Popular Destination |
| 2923 | Abu Dhabi International Airport(AUH) |
Popular Etihad Flight Routes and Destinations by Etihad
Before making Etihad Airways online booking, know about the popular routes and destinations served by the airline.
| Origin | Destination | Departure Date | Best Price |
| Abu Dhabi(AUH) | London(LHR) | Mar 15, 2022 | USD 322 |
| Abu Dhabi(AUH) | Malé(MLE) | May 23, 2022 | USD 633 |
| Jakarta(CGK) | Abu Dhabi(AUH) | Apr 15, 2022 | USD 498 |
| New York(JFK) | Jakarta(CGK) | Mar 25, 2022 | USD 239 |
| Frankfurt(FRA) | Abu Dhabi(AUH) | May 12, 2022 | USD 405 |
| Melbourne | New York(JFK) | Jun 21, 2022 | USD 751 |
| Abu Dhabi(AUH) | Miami(MIA) | Jul 05, 2022 | USD 843 |
| Chicago(ORD) | Abu Dhabi(AUH) | Sep 13, 2022 | USD 1012 |
| Boston(BOS) | Abu Dhabi(AUH) | Oct 10, 2022 | USD 983 |
| Moscow(MOW) | Boston(BOS) | Apr 26, 2022 | USD 581 |
Top Airports Served by Etihad Airways
- Abu Dhabi Intl Airport (AUH)
- London Heathrow Airport (LHR)
- Doha Hamad Intl Airport (DOH)
- Riyadh King Khaled Intl Airport (RUH)
- Dammam King Fahad Intl Airport (DMM)
- Muscat Seeb Airport (MCT)
- Kuwait City Airport (KWI)
- Manama Bahrain Intl Airport (BAH)
- Jeddah King Abdulaziz Intl Airport (JED)
- Cairo Airport (CAI)
- Frankfurt am Main Airport (FRA)
- Manchester Airport (MAN)
- Paris Charles de Gaulle Airport (CDG)
- Munich Franz Josef Strauss Airport (MUC)
- Rome Fiumicino Airport (FCO)
Etihad Airways Policies & Services
Cancellation Policy
The Etihad cancellation policy is seamless and flexible to provide passengers with the best experience without any chaos. Besides, with Etihad Airways, you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:
- The passengers with a valid Etihad airways online booking are eligible to cancel their Etihad flights only if the booking is made from the Etihad official website, customer support or concerned airport counters.
- If you have booked your Etihad Airways(EY) flights from a third-party agency, then contact their customer support for more information about the refund policy.
- The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
- If the flight is canceled within 24 hours of reservation, then Etihad will not charge any cancellation fee.
- If a flight is canceled 96 hours prior to scheduled departure then additional 10% fee will be charged.
- The Etihad flight cancellation policy is applicable to both refundable and non-refundable flight tickets.
Refund Policy
- As per Etihad flights cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment.
- If cancellation is made within 24 hours then the refund will be credited within 14-30 working days. And , in case the payment is delayed, you can get in touch with the airline’s customer support.
- The refund of the Etihad flight ticket depends upon several factors like technical glitch, flight cancellation and many more.
- Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund.
Baggage Policy
- The baggage policy of Etihad flights allows one piece of carry-on baggage with a maximum weight of 15lbs and one personal item bag in both business and economic class with a maximum weight of 11lbs. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 56cm×36cm×23cm.
- As per the rule of Etihad airways online booking, the personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.
Checked Baggage Allowance
Baggage Allowance for Domestic flights within UAE
| Cabin Class/ Flight | Baggage allowance |
| Business Class | 70lbs |
| Economy Class | 50lbs |
Baggage Allowance for flights to and from USA and Central America
| Cabin Class/ Flight | No. of pieces allowed | Baggage Allowance | Maximum size |
| Business Class | 2 pieces | 70lbs | 79 inches |
| Economy Class | 1 piece | 50lbs | 62 inches |
Baggage Allowance for flights to and from Asia and South America
| Cabin Class/ Flight | No. of pieces allowed | Baggage Allowance | Maximum size |
| Business Class | 2 pieces | 88lbs | 79 inches |
| Economy Class | 1 piece | 66lbs | 62 inches |
Baggage Allowance for Flights to and from Europe
| Cabin Class/ Flight | No. of pieces allowed | Baggage Allowance | Maximum size |
| Business Class | 2 pieces | 88lbs | 79 inches |
| Economy Class | 1 piece | 66lbs | 62 inches |
Carry on baggage for infants
Etihad Airways(EY) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration.
Carry on pets
- Etihad flights allows pets such as dogs and cats only on the aircrafts but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet you must reserve a seat well before your scheduled departure.
- If your Etihad flight booking tickets are made with a third party, then make reservations for your pet with the concerned party only.
Booking Fee
The booking fee for Etihad scheduled flights varies depending on the destination, class, date, type of baggage, and check-in type.
Check-in and verification
- Etihad airways online booking offers you an online check-in option where you can check your flight departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home.
- The web check-in opens up 30 hours prior to your departure date till 60 minutes before the flight takes off. So, even you have made Etihad flight booking a month earlier, you need to wait at least 30 hours before the flight takes off.
- Moreover, if you’re unable to print your boarding pass, even with a valid Etihad flight booking, then you can print one at the offline self check-in kiosk no later than 45 minutes before departure.
Baggage Check-in
After the self check-in procedure you can simply drop off your bags and move further at the airport.
In-flight Entertainment
Once you make Etihad flight booking, you will be given complete information on various in-flight services.
- Traveling via Etihad flights provides you a whole package of entertainment. The Etihad aircrafts are packed with seatback screens and wi-fi access to make your journey impeccable
- You can watch your favorite movie, TV shows or listen to music, and play games by downloading E-Box magazine.
- You can also stream movies, games, etc, on your own device(mobile, tablet, laptop) with E-Box Stream.
Etihad Airways Meal Policy
Etihad flight booking provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner which are inspired by the destination you’re flying to. The meals are included in your ticket according to your flight duration. You can learn more about the meal options from the official website of Etihad Airways(EY).
Customer Support
Passengers utilizing Etihad flights can call on their customer support number 1800223901 or visit https://www.etihad.com/en-us/ for any other queries.
FAQs
Can I cancel my Etihad Airways flight?
Yes, You can easily initiate a cancellation request for the flight booked via Etihad.com, Etihad Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Etihad flights cancelled within the allowed time span.
Can I cancel my Etihad reservation for free within 24 hours?
If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.
How much does Etihad charge for flight cancellation?
The Etihad flight cancellation fee is $100 to $400 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.
How to get a refund with a non-refundable ticket?
As per Etihad cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.
How long will it take to get the refund?
The refund is usually initiated within 14 – 30 working days of Etihad flight cancellation.
Do I get a refund if my flight is cancelled?
You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.
Can I make a cancellation request on the day of departure?
Etihad flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.
Does Etihad provide wheelchair service to specially-abled passengers?
Yes, Etihad Airways(EY) offers wheelchair and mobility services from the check-in counters at your departing airport. Upon arrival at your destination, you will be taken to the connecting flight or assisted upon the completion of your arrival.
Do I need to show any documents while flying with Etihad?
For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Etihad flights.
Is it safe to travel with Etihad during Covid-19?
Etihad strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Etihad ensures safe travel.
How to get a refund with a non-refundable ticket?
To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.
Can I bring my own food?
Yes you can bring your own food. However, the container should be sealed perfectly.
Does Etihad provide in-flight dining?
Etihad (EY) provides complimentary food and beverages on all flights, depending on the duration of the journey.
Can I fly when I am pregnant?
Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.
How much does Etihad charge for flight cancellation?
A nominal fee of $40 will be charged on all flights canceled within 96 hours of scheduled departure.
Where can I check my Etihad flight status?
You can simply visit the official website of Etihad(EY). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.
Does Etihad Airways allow pets on flights?
Yes, you can travel seamlessly with your beloved pet on Etihad flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of Etihad .
Popular Destinations, Routes & Related Topics
Popular Destinations
- Cheap flights to Abu Dhabi
- Cheap flights to Jakarta
- Cheap flights to New York
- Cheap flights to Frankfurt
- Cheap flights to Melbourne
- Cheap flights to Chicago
- Cheap flights to Boston
- Cheap flights to Moscow
- Cheap flights to London
- Cheap flights to Malé
Popular Routes
- Cheap flights from Abu Dhabi to London
- Cheap flights from Abu Dhabi to Malé
- Cheap flights from Jakarta to Abu Dhabi
- Cheap flights from New York to Jakarta
- Cheap flights from Frankfurt to Abu Dhabi
- Cheap flights from Melbourne to New York City
- Cheap flights from Abu Dhabi to Miami
- Cheap flights from Chicago to Abu Dhabi
- Cheap flights from Boston to Abu Dhabi
- Cheap flights from Moscow to Boston
