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About Turkish Airlines

Turkish(TK) is the national carrier airline of Turkey and is headquartered in Istanbul. Founded in May 1933, Turkish Airlines flights operate from its primary hub at the Istanbul International Airport and secondary hubs at Ankara Esenboğa Airport and İzmir Adnan Menderes Airport. As of now, Turkish Airlines(TK) serves 82 destinations in 126 countries worldwide. Moreover, it  is an active member of Star Airline Alliance and has a codeshare agreement with 55 airlines. 


The size of Turkish Airlines fleet is 373 and consists of wide body aircraft made out of two aircraft families: Airbus and Boeing. 

Let’s find out the list of aircrafts employed for TurkishAirlines(TK):

AircraftIn Fleet
Airbus A319-1006
Airbus A320-20012
Airbus A321-20066
Airbus A321neo30
Airbus A330-20013
Airbus A330-30038
Airbus A350-9005
Boeing 737-80094
Boeing 737-900ER15
Boeing 737 MAX 820
Boeing 737 MAX 95
Boeing 777-300ER33
Boeing 787-915
Airbus A330-200F10
Boeing 777F98

Turkish Airlines Flight Details

Flights Per WeekMost Popular Destination
12327Istanbul International Airport(IST)

Popular Turkish Airlines Flights Routes and Destination

OriginDestinationDeparture DateBest Price
Istanbul(IST)Baghdad(BGW)May 22, 2022USD 545
Istanbul(IST)Addis Ababa(ADD)Sep 18, 2022USD 566
Abu Dhabi(AUH)Istanbul(IST)Jul 20, 2022USD 458
Doha(DOH)Hong Kong(HKG)Jun 05, 2022USD 438 
Sydney(SYD)Istanbul(IST)May 13, 2022USD 293 
Boston(BOS)Dubai(DXB)Oct 21, 2022USD 369
Athens(ATH)Istanbul(IST)Oct 05, 2022USD 344
Istanbul(IST)London(LHR)Mar 13, 2022USD 566
Barcelona(BCN)Mexico City(MEX)Sep 10, 2022USD 412
Los Angeles(LAX) Dubai(DXB)Apr 26, 2022USD 868

Top Airports Served by Turkish Airlines

  • Istanbul Airport (IST)
  • Istanbul Sabiha Gokcen Airport (SAW)
  • Antalya Airport (AYT)
  • Ankara Esenboga Airport (ESB)
  • Izmir Adnan Menderes Airport (ADB)
  • Adana Airport (ADA)
  • Trabzon Airport (TZX)
  • Milas–Bodrum Airport (BJV)
  • Dalaman Airport (DLM)
  • Tel Aviv Ben Gurion Intl Airport (TLV)
  • Gaziantep Airport (GZT)
  • Nicosia Ercan Airport (ECN)
  • Kayseri Airport (ASR)
  • Moscow Vnukovo Airport (VKO)
  • Paris Charles de Gaulle Airport (CDG)

Turkish Airlines Policies & Services 

Cancellation Policy

The Turkish Airlines cancellation policy provides flexibility and chaos-free experience to all the passengers and makes their journey worthwhile. Besides, with Turkish Airlines(TK), you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

  • The passengers are eligible to cancel their flights only if the booking is made from the official website, customer support or concerned airport counters.
  • If you have booked your Turkish Airlines flights from a third-party agency, then contact their customer support for more information about the refund policy.
  • The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
  • If the refundable flight ticket is cancelled within 24 hours of reservation, then Turkish Airlines will not charge any cancellation fee. 
  • If you cancel a non-refundable Turkish Airlines flight ticket within 24 hours, then the cancellation fee is charged and the rest of the airfare will be processed as a refund. 
  • If you cancel a non-refundable ticket after 24 hours of booking then no refund will be provided. 
  • The 24 hour Turkish Airlines flight cancellation policy is applicable to both domestic and international flight tickets.

Refund Policy

  • As per Turkish Airlines(TK) flight cancellation refund policy the passenger is eligible for full refund only for the refundable tickets and if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment.
  • If cancellation is made within 24 hours then the refund will be credited within 7- 10 working days. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Turkish Airlines flights depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund irrespective of refundable / non-refundable ticket fares.

Baggage Policy

  • The baggage policy of Turkish Airlines(TK) allows one piece of carry-on baggage with dimensions not exceeding 55 cm x 40 cm x 23 cm and one personal item bag with a maximum weight of 17 lbs irrespective of the class. 
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

 Baggage Allowance for  Domestic flights within Turkey
Cabin Class/ FlightBaggage allowance
Business Class70 lbs
Economy Class50 lbs
Baggage Allowance for flights to and from USA and Central America
Cabin Class/ FlightNo. of pieces allowedBaggage Allowance
Business Class1 piece70 lbs
Economy Class1 piece50 lbs
Baggage Allowance for flights to and from South America
Cabin Class/ FlightNo. of pieces allowedBaggage Allowance
Business Class1 piece70 lbs
Economy Class1 piece50 lbs
 Baggage Allowance for Flights to and from Europe
Cabin Class/ FlightNo. of pieces allowedBaggage Allowance
Business Class1 piece70 lbs
Economy Class1 piece50 lbs

Carry on baggage for infants

  • Turkish Airlines(TK) will transport your infant’s child seat and stroller free of cost under checked baggage. Infants are allowed one carry-on baggage of 22 lbs on all flights.
  • Under checked baggage allowance, one piece of checked baggage with a maximum limit of 50 lbs is allowed. 
  • The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Turkish Airlines flights allows pets such as dogs, cats, and small birds in the cabin, only when the reservation is made no later than 6 hours prior the flight departure. 
  • If your tickets are booked with a third party, then make reservations for your pet with the concerned party only.
  • For pets travelling via Turkish Airlines the kennel along with the pet must not exceed 17 lbs and dimensions of 40 cm x 30 cm x 23 cm.

Booking Fee

The booking fee for Turkish Airlines scheduled flights is charged on flight bookings via the official website and depends on various factors like: the destination, class, date, type of baggage, and check-in type.

Check-in and verification

  • Turkish Airlines(TK)offers you an online check-in option via official website and the mobile app, where you can check your flight departure terminal, book your favorite seat, and print out your boarding pass from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your Turkish Airlines flights departure date till 90 minutes before the flight takes off. 
  • Moreover, if you’re unable to do an online check-in, then you can easily proceed to the offline self check-in kiosk no later than 60 minutes(domestic flights) and 75 minutes(international flights) before departure and print your boarding pass / select seat. 

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

 In-flight Entertainment

  • Travelling via Turkish Airlines(TK) provides a planet in-flight entertainment system which includes a whole package of entertainment. The Turkish aircrafts are packed with seat back screens and Wi-Fi access to make your journey impeccable.
  • You can watch your favourite movie, TV shows, or listen to music, plus if you’re flying with kids they can enjoy the ride while playing video games. 

Turkish Airlines Meal Policy

Turkish Airlines provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner which are included in your ticket according to flight class and the destination(domestic or international). Moreover, you can learn more about the meal options and safety measures amid Covid-19 from the official website of Turkish Airlines(TK).

Customer Support

Passengers utilising Turkish Airlines flights can call on their customer support toll free number +1 12 4419 3000 or visit https://www.turkishairlines.com/ for any other queries.


  • Can I cancel my Turkish Airlines flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.turkishairlines.com/, Turkish Airlines Call Centre, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Turkish Airlines flights cancelled within the allowed time span.

  • Can I cancel my Turkish reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does the Turkish Airlines charge for flight cancellation?

    The Turkish Airlines(TK) flight cancellation fee is $100 to $400 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Turkish Airlines cancellation policy, full refund for a non-refundable ticket is not available. However, if you cancel within 24 hours of booking, then a cancellation fee is charged and the rest of the airfare is processed as a refund.

  • How long will it take to get the refund?

    The refund is usually initiated within 7- 10 working days of Turkish Airlines flight cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Turkish Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You will have to pay a cancellation fee, on top of the full amount of your flight ticket.

  • Does Turkish provide wheelchair service to specially-abled passengers?

    Yes, Turkish Airlines(TK) offers wheelchair and mobility services from the check-in counters at your departing airport. Upon arrival at your destination, you will be taken to the connecting flight or assisted upon the completion of your arrival.

  • Do I need to show any documents while flying with Turkish?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Turkish Airlines flights. 

  • Is it safe to travel with Turkish Airlines during Covid-19?

    Turkish Airlines(TK) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitising the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Turkish ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To avail refund for a non-refundable ticket, you must cancel it within 24 hours of booking. The cancellation fee of $200 will be charged and rest will be paid as a refund.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Turkish Airlines provide in-flight dining?

    Turkish Airlines(TK) provides complimentary food and beverages on all flights, depending on the duration of the journey and flight class.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does the Turkish Airlines charge for flight cancellation?

    If you cancel your Turkish Airlines flights within 24 hours from your departure date then a nominal fee of $100 to $400 will be charged. However, after a 24 hours time frame, a fee of $100 to $500 will be charged as per Turkish flight cancellation policy. 

  • Where can I check my Turkish Airlines flight status?

    You can simply visit the official website of Turkish Airlines(TK). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Do Turkish Airlines allow pets on flights?

    Yes, you can travel seamlessly with your beloved cat, dogs, and small birds on Turkish Airlines. However, to learn more about the flying with pets guidelines you are advised to visit the official website of the airline.

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