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About Air Greenland
Founded in 1960 as Grønlandsfly, Air Greenland is a major flag carrier airline of Greenland and headquartered in Nuuk. In addition, it commenced operations in 2002 from its primary hub, Kangerlussuaq International Airport. The focus cities of the airline are Copenhagen, Ilulissat, Nuuk. As of now, Air Greenland flights operates in 67 destinations of Denmark, Greenland, and Iceland. Apart from flight services, the airline also provides charter services for tourists and has seven subsidiaries, an airline, a travel agency, and hotels.
Fleet
The fleet size of Air Greenland is 9 and consists of narrow body aircraft made out of Saabs and Embraers aircrafts.
Let’s find out the list of aircrafts employed for Air Greenland(GL)
Aircraft | In Fleet |
Airbus A330-200 | 1 |
Beechcraft B200 King Air | 1 |
De Havilland Canada DHC-8-200 | 7 |
Total | 9 |
Air Greenland Flight Details
Flights Per Week | Most Popular Destination |
483 | Qaanaaq International Airport(NAQ) |
Popular Air Greenland Flight Routes and Destination
Origin | Destination | Departure Date | Best Price |
Tasiilaq | Kulusuk(KUS) | Mar 02, 2022 | USD 189 |
Nuuk(GOH) | Sisimiut(JHS) | Apr 15, 2022 | USD 983 |
Nuuk(GOH) | Aasiaat | Mar 13, 2022 | USD 216 |
Pituffik(THU) | Qaanaaq(NAQ) | May 21, 2022 | USD 433 |
Kulusuk(KUS) | Narsarsuaq(UAK) | Jun 10, 2022 | USD 347 |
Qaanaaq(NAQ) | Ilulissat(JAV) | Jul 19, 2022 | USD 1225 |
Kastrup(CPH) | Qaanaaq(NAQ) | Oct 23, 2022 | USD 1147 |
Maniitsoq(JSU) | Savissivik(SVR) | Aug 27, 2022 | USD 895 |
Savissivik(SVR) | Qaanaaq(NAQ) | Aug 31, 2022 | USD 376 |
Kangerlussuaq(SFJ) | Narsarsuaq(UAK) | Nov 08, 2022 | USD 320 |
Top Airports served by Air Greenland
- Kangerlussuaq Airport (SFJ)
- Nuuk Airport (GOH)
- Ilulissat Airport (JAV)
- Narsarsuaq Airport (UAK)
- Kulusuk Airport (KUS)
- Sisimiut Airport (JHS)
- Qaanaaq Airport (NAQ)
- Maniitsoq Sukkertoppen Airport (JSU)
- Kastrup Copenhagen Airport (CPH)
- Pituffik Airport (THU)
- Savissivik Heliport Airport (SVR)
- Ittoqqortoormiit Airport (OBY)
- Reykjavik Keflavik Intl Airport (KEF)
- Sermiligaaq Heliport Airport (SGG)
Air Greenland Policies & Services
Cancellation Policy
The Air Greenland cancellation policy provides premium benefits and seamless experience to offer convenience to all their passengers. Besides, with Air Greenland(GL), you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:
- The passengers are eligible to cancel their Air Greenland flights only if the booking is made from Air Greenland official website, customer support or concerned airport counters.
- For bookings made via a third-party agency you are suggested to contact the concerned party only.
- The cancellation is allowed only if the booking is made 7 days prior to the scheduled departure date.
- If the flight is canceled within 24 hours of reservation, then Air Greenland will not charge any cancellation fee.
- The amount of cancellation fee depends on the flight route, destination and many more.
- The Air Greenland 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).
Refund Policy
- As per Air Greenland(GL) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment.
- If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
- The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed further, you can get in touch with the airline’s customer support.
- The refund of the Air Greenland flights ticket depends upon several factors like technical glitch, flight cancellation and many more.
- Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Air Greenland cancellation policy.
Baggage Policy
The baggage policy of Air Greenland(GL) has different cabin baggage limits according to the cabin class:
- Business Class
This class allows two cabin baggage with maximum weight up to 17lbs for both domestic and international flights. Moreover, the dimensions for wheeled and non-wheeled bags must not exceed 55cm x 40cm x 23cm. - Economy Class
This class allows one cabin baggage with maximum weight up to 17lbs for both domestic and international flights. Moreover, the dimensions for wheeled and non-wheeled bags must not exceed 55cm x 40cm x 23cm.
Checked Baggage Allowance
Baggage Allowance For Domestic Flights Within Greenland
Cabin Class | Baggage allowance | Maximum size |
Premium | 66lbs | 51 inches |
Standard | 44lbs | 51 inches |
Baggage Allowance For Flights To And From Denmark and Iceland
Cabin Class | Baggage allowance | Maximum size |
Premium | 66lbs | 51 inches |
Standard | 44lbs | 51 inches |
Carry-on baggage for infants
- Air Greenland(GL) will transport your infant’s child seat and stroller free of cost under checked baggage. You can carry one diaper bag with a maximum weight of 22lbs for your kid apart from your checked baggage, for both domestic and international flights.
- The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration.
Carry on pets
- Air Greenland(GL) allows pets to travel in the passenger cabin or otherwise on the aircrafts only when you take an import permit and fill out the “Certificate for transport of animals” available on the airline’s official website.
- The permitted weight of the pet along with the carrier must not exceed 17lbs and dimensions of 55cmx40cmx23 cm.
- To carry your pet with you on the aircraft, it’s best to contact the airline in advance and ask them to make a reservation along with your ticket.
Booking Fee
A nominal service fee for Air Greenland scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.
Check-in & Verification
- Air Greenland(GL) offers online web and mobile check-in options via their official website Through this service you can print out your boarding pass and e-ticket, from the comfort of your home.
- The web check-in opens up 22 hours prior to your departure date till 60 minutes before the flight takes off.
- The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks.
Baggage Check-in
After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 60 minutes before your scheduled departure.
In-flight Entertainment
- Air Greenland(GL) ensures impeccable in-flight entertainment to all its passengers making their journey exciting and worthwhile.
- You can watch a movie, listen to your favorite music or read the airline’s magazine SULUK to keep yourself entertained.
Meal
- Air Greenland(GL) provides a wide range of in-flight meals such as snacks, beverages, and other meals to make your journey incredible.
- Special meal requests for vegetarian dishes, meals for children and others can be made with the airline prior to your scheduled departure.
Customer Support
Passengers utilizing Air Greenland flights can call on their customer support number +299 343434 or visit https://www.airgreenland.com/ for any other queries.
FAQs
Does Air Greenland provide wheelchair service to specially-abled passengers?
Yes, Air Greenland(GL) offers special assistance and mobility services to all the specially abled passengers.
Do I need to show any documents while flying with Air Greenland?
For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Air Greenland flights.
Is it safe to travel with Air Greenland during Covid-19?
Air Greenland(GL) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Air Greenland ensures safe travel.
How to get a refund with a non-refundable ticket?
To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.
Can I bring my own food?
Yes you can bring your own food. However, the container should be sealed perfectly.
Does Air Greenland provide in-flight dining?
Air Greenland(GL) provides a variety of food and beverages on all flights. You can also pre-book special meals with your tickets.
Can I fly when I am pregnant?
Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.
How much does Air Greenland charge for flight cancellation?
If you cancel your Air Greenland flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Air Greenland flight cancellation policy.
Where can I check my Air Greenland flight status?
You can simply visit the official website of Air Greenland(GL). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.
Does Air Greenland allow pets on flights?
Air Greenland(GL) allows pets only after you provide certain permits and certifications signed by the Government of Greenland.
Can I cancel my Air Greenland flight?
Yes, You can easily initiate a cancellation request for the flight booked via https://www.Air Greenland.com/, Air Greenland Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Air Greenland flights canceled within the allowed time span.
Can I cancel my Air Greenland reservation for free within 24hours?
If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.
How much does Air Greenland charge for flight cancellation?
The Air Greenland(GL) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.
How long will it take to get the refund ?
The refund is usually initiated within 7-10 days of Air Greenland flight cancellation.
Do I get a refund if my flight is canceled?
You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.
Can I make a cancellation request on the day of departure?
Air Greenland(GL) flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.