Avianca Airlines Customer Support

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About Avianca Airlines

Avianca Airlines is a Colombian airline that is headquartered in Colombia with its registered office in Barranquilla. Avianca is also known as the main flagship of the ten Latin American airlines. In addition, the primary hub of Avianca Airlines is El Dorado International Airport. Avianca Airlines is also part of the Synergy Group that incorporates Ocean Air (Brazil) and VIP (Ecuador). With an extensive network of destinations in Latin America along with the rest of the world, Avianca Airlines operates its flights from Bogota to over 25 destinations in Colombia and more than 40 destinations in the Americas and Europe. In 2019, this airline had celebrated its 100th anniversary. Moreover, there’s an Avianca Airlines customer support number each allotted for the different countries. Furthermore, the fleet size of Avianca Airlines is 99. Avianca Airlines is also the world’s second-oldest extant airline after KLM.

Customer Support

Avianca Airlines offers many services for its passengers. These services come with various questions and issues. To resolve them, the airline offers various options to reach out to them. As a part of Avianca Airlines (AV) customer service, phone support is the optimum option to contact and get answers over the phone and by email.
So, let’s look over the important details about the Avianca Airlines Customer support.

Contact No / Toll-Free / Email- Hubs

  • Contact Number: +57 3114006797
  • Toll-Free Number: 018000-953-434
  • Email: [email protected].

Contact No / Toll-Free / Email – Focus Cities

CitiesContact Details
Barranquilla605 330-2030
Bogota601 401-3434
Cali602 321-3434
Medellin604 444-3434

Contact No / Toll-Free / Email – Other Countries

CitiesContact NumberCitiesContact Number
Alemania+49 800 2842622Guatemala(502) 2470-8222
Argentina(+54) 0-810-333-8222Honduras(504) 2570-8222
Aruba(+297)-588-0059Inglaterra(+52) 800-123-3120
Bolivia+800 100 940Mexico(+52) 800-123-3120
Brazil(+55) 0800-8918668Nicaragua(505) 2276-9922
Canada+ 18007228222Panama(+507) 2068-222
Chile+ (562) 3322-5802Paraguay009 800 511 8222
Costa Rica(+506) 2299-8222Peru0800 51111
Curazao(5999) 844-2020Puerto Rico(+001) 800 284 2622
Ecuador1800 00 3434Reino Unido(+44) 8000-314-206
El Salvador(+503) 2267-8222Republica Dominicana(+001) 809 200 8662
España(+503) 2267-8222Uruguay(+598) 000-405-1004
Estados Unidos(+001) 800-284-2622
  • Rest of The World
    The passengers who reside in other countries of the world can reach out to the airlines on this number:+57 3114006797.
  • Waiting Time
    The average waiting time while contacting Avianca airlines customer support is 2-3 hours. However, the time duration may be more or less depending upon the availability of the agents.
  • Other modes of Customer support service 
    Avianca Airlines offers various modes to contact them. In case contacting Avianca Airlines (AV) customer support number doesn’t work out for you, then, here is a list of all the other modes: 
  • Mobile Chat Support
    Passengers can also reach the airline’s customer support through the Mobile Chat where Android and iOS users can enquire and resolve the questions and issues through this number:+57 3114006797.
  • Social Media Support
    Social Media Support is a perfect way to connect with Avianca Airlines. In this way, you can check out their new policies and ask your queries over social media accounts like Facebook (@AviancaGlobal), Instagram (Avianca), and Youtube. The best part is that the service is available all the time to make your journey seamless.

How does Lowest Flight Fares help customers resolve their issues with Avianca Airlines Customer Service?

When you get in touch with Lowest Flight Fares for any Avianca Airlines (AV) customer service-related issue, for a ticket purchased from us, we will assist you better and resolve all your issues faster. Whether you seek assistance for canceling, rescheduling, booking, rebooking, refund, related issues, we provide you with detailed information and with the solution to the issue.


  • What kind of issue does Avianca Airlines Customer Support Executive Resolve?

    Avianca Airlines resolves various issues like itinerary changes, reservations, flight cancellations, and refunds. Besides that, they also help in providing flight information, issuing tickets, solving ticket-related issues.

  • Why do customers call the Avianca Airlines Customer Support number?

    Customers can make a call to Avianca Airlines customer support to solve their queries regarding their travel booking. Such queries can be anything from refunds to policies of the airline.

  • Which issues cannot be resolved with a call to Avianca Airlines customer support?

    Some of the major issues like baggage lost and found travel documents (passport, visa) requirement is the responsibility of the concerned airport. Hence, such issues cannot be resolved by Avianca Airlines (AV) customer support executives.

  • What is the waiting time when calling the Avianca Airlines customer support system?

    The average waiting time while contacting Avianca Airlines is 2-3 hours, but it may vary from the availability of the agents.

  • What is the customer support number of Avianca Airlines?

    The customer support number of Avianca Airlines is +57 3114006797. You can reach out for the various queries and issues at this number.

  • How do I contact the Avianca Airlines customer support number?

    You can contact Avianca Airlines in several ways. The modes of contact include Phone support, Mobile chat support, and social media support.

  • How does Lowest Flight Fares resolve customers’ queries associated with Avianca Airlines customer service?

    Lowest Flight Fares takes full responsibility for resolving all your problems with Avianca Airlines (AV) when you book your tickets with us. We always ensure faster and smooth service.

  • Is Avianca Airlines (AV) a good airline?

    Avianca Airlines (AV) is a major airline in Colombia. It is also one of the largest airlines in Colombia along with the official member of Star Alliance.

  • Is contacting the Avianca Airlines customer support number useful?

    Yes, it is very valuable for the passengers to reach out to Avianca Airlines customer support and you can simply resolve your issues and queries with the airlines.

  • What should you do if you are not satisfied with your call to the Avianca Airlines support executive?

    In case you are not satisfied with your call to the customer support executive then you can try the other modes of contact like try hanging up and calling again, emailing the CEO, or contacting the executive customer care team.

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