Easyjet Cancellation and Refund Policy

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About Easyjet

Life is unpredictable and so are travel plans. Cancelling flight can be quite a headache even more so when you have to pay for it. However, you don’t have to take any such stress when travelling with Easyjet. Easyjet cancellation and refund policy allows you to cancel the flight without much inconvenience. The flexible cancellation also enables you to experience hassle free flight experience even in stressful situations such as cancellation or delay.     

Easyjet is a British multinational low-cost airline headquartered at London Luton Airport.  The airline currently operates in 183 destinations in 6 continents with 325 aircrafts in its fleet. Easyjet has multiple hubs in Europe and also operates its affiliated airlines Easyjet UK, Easyjet Switzerland and Easyjet Europe. The airline has 29 bases in Europe with the largest one in Gatwick. 

Easyjet Cancellation Policy 

Easyjet cancellation policy is flexible and clear to ensure that passengers are well-informed and receive rightful compensation in case of unexpected cancellation delays as per Easyjet airlines flight cancellation policy. 

  • As Easyjet is a low-cost carrier, passengers cancelling their bookings within 24 hours will have to pay a minimal cancellation fee of £49 to receive full refund minus the cancellation fee. 
  • All fares are non-refundable if the bookings are cancelled outside 24 hours. 
  • In case of severe health issues or bereavement, passengers are allowed to cancel their ticket and receive refund or flight voucher which will be valid for 6 months only.
  • Incase of a flight delayed for more than 5 hours, passengers can request for alternate flights for the same destination or can request for cancellation and receive full refund. 

Easyjet 24 hours Cancellation Policy 

The 24-hours cancellation policy of Easyjet Airlines allows passengers to cancel their flight within 24 hours of purchase to receive full refund minus the cancellation charges. However, there are some rules that need to be followed by customers in order to receive an appropriate refund. 

  • If passengers cancel the flight after 24 hours of purchasing the ticket, then, no refund shall be given as the ticket will be non-refundable.
  • Passengers cannot cancel their booking until 2 hours prior to departure. 
  • To avoid losing the entire value of the ticket, Easyjet allows passengers to make modifications in the booking such as name, destination, time etc. 
  • The modifications in the booking are subject to additional charges as per Easyjet Airlines flight cancellation policy. 

Easyjet Cancellation Policy Due to Bad Weather 

There are times when extreme weather is responsible for flight delays or cancellations. Easyjet has a specific policy for cancellation or delays due to bad weather. 

  • If the airline cancels the flight due to bad weather, passengers are entitled to request for an alternate flight within the next 24 hours to the same destination without incurring any additional fee.
  • In case of delay, passengers are entitled to cancel the booking or request for alternate flight on the same day. Also, passengers can also apply for a travel voucher against the cancelled flight that can be used for future travelling. 
  • As per Easyjet Cancellation and refund policy, the travel vouchers are only applicable for one year from the date of issuance. 

Easyjet Cancel Flight Covid-19 Policy 

The pandemic of Covid-19 has severely impacted the travel industry thoroughly. Thus, Easyjet and other airlines have formulated a Covid-19 policy to ensure flexible and convenient reversal of booking incase of emergency situations like this. 

  • In case if a passenger is having medical difficulties that are caused by coronavirus, then as per Easyjet cancellation policy, the passenger will receive total refund or travel vouchers against the booking. 
  • In addition to this, affected passengers can also request to make alternate reservations to continue the travel itinerary after recovering. 

Easyjet Cancellation Policy for Medical Emergency like Bereavement or Accident

  • Easyjet Cancellation and refund policy allows passengers to reverse their booking without incurring additional fee in case of medical emergency. 
  • Passengers must inform the airlines as the earliest through the airline customer service. 

How to Cancel EasyJet Flight ? 

It is fairly easy to cancel the Easyjet flight without much hassle. You can either opt for an online method which allows you to cancel your reservation without going anywhere or you can choose the offline method which allows assistance from the Easyjet staff. 

Online Cancel Booking 

To cancel Easyjet booking, you have to access the airline’s website. Also, follow the below mentioned steps to cancel your flight. 

  • Visit the official website of Easyjet Airlines. Enter your credentials and login to your account to proceed with Easyjet Airlines flight cancellation.  
  • Click on Manage option in the dashboard to cancel Easyjet  flights.
  • Retrieve your booking details by entering your booking reference number and last name to cancel Easyjet Flight.  
  • After retrieving your reservation details, click on cancel flights and follow the prompts on the screen. 
  • Lastly, click on continue and proceed to cancel the booking. 

Offline Cancel Booking

  • You can either visit the Easyjet counter at the airport where the airline staff will assist you about cancellation. 
  • Provide the required information asked by the agent (user name, ticket number, arrival city, and other information to verify your identity).
  • Choose the trip you want to cancel. 
  • Choose a payment method if you have to pay the Easyjet airlines fee for cancellation. 
  • Lastly, the airline will send a confirmation mail regarding Easyjet cancellation.

Easyjet Cancellation Fee 

All tickets in Easyjet are subject to cancellation fee, even though cancelled within the 24-hours risk free time. Passenger will receive full refund if the reservation is cancelled within 24 hours of purchase, however after a deduction of cancellation fee.  The cancellation fee is highly determined by destination, timing of revocation, method of revocation and cabin class. 

  • On cancellation with online procedure, passengers will have to pay £49 as cancellation fee. 
  • If passengers cancel the reservation through the airline’s customer care, then the cancellation fee will be £55 as per Easyjet Airlines fee. 

EasyJet Refund Policy 

The airline provides a flexible and generous refund policy to customers in case of cancellation. 

  • As per Easyjet refund policy, refunds will only be credited to the travellers original payment account. In this case, if the payment mode or account is no longer accessible then the airline will refund the amount to an alternate payment method. 
  • If a passenger has booked the flight from a third-party booking, then the passenger will have to seek the refund from the third-party only. 
  • The refunded amount after ticket cancellation depends upon the destination, fare class and time of cancellation as per Easyjet refund policy. 
  • On non-refundable tickets, passengers will not receive any monetary refund, however, according to EasyJet Cancellation and refund policy, the airlines will offer travel vouchers for future reservations. 
  • Customers can avail full refund as long as they cancel the booking within 24 hours of purchasing it, minus the cancellation fee. 

How to Request for Easyjet Flight Refund?

If you want to request a refund for your flight, you can follow the below mentioned steps to proceed to get the Easyjet flight refund. 

  • Visit the website and navigate to the “Manage your reservation” section.
  • Enter your booking details such as PNR number, flight number and last name to access the booking. 
  • Click on “Cancel and Refund” to initiate the Easyjet Airlines flight cancellation and refund process simultaneously.
  • You can also contact the Easyjet customer service by call or email to track your refund process too. 

Easyjet Cancel Flight Compensation Policy 

There are times when the airline is forced to cancel their flight due to unforeseen circumstances such as extreme weather, shortage of staff, technical issues or ATC clearance delay or even air traffic. 

  • In case of a cancelled flight, passengers can request for an alternate flight to the same destination or location without additional charges. Also, passengers can claim a refund for the cancelled flight. 
  • In case of a cancelled flight, the airline will rely on the information of possible cancellation or delay at the earliest as per Easyjet airlines flight cancellation. 
  • In case, if the booking has been made from a third-party platform, passengers will have to seek compensation from the third-part website only. 
  • In case of overnight delay, Easyjet offers full night accommodation to affected passengers. 

Easyjet Delay Compensation Policy

  • For flights flying less than 1,500 km, you are eligible to receive €250. 
  • For flights flying between 1,500 km to 3,500, you are eligible to receive compensation of  €400. 
  • For flights flying beyond 3,500km, you are eligible to receive maximum compensation of €600. 


  • What happens if my Easyjet flight is delayed or cancelled?

    As per Easyjet refund policy, Incase of any disruption, the airline will update you about the delay or cancellation beforehand. But if the airline fails to inform you, then you are eligible to receive a refund or alternate flight to your destination.

  • What is Easyjet's 24-hours cancellation policy?

    The Easyjet 24-hours cancellation policy guarantees that if the reservation has been made 7 days prior to scheduled departure, then you can cancel the booking within 24 hours to receive full refund minus the cancellation fee as per Easyjet cancellation policy.

  • What happens if Easyjet cancels my flight ?

    If your flight is cancelled by the airlines, then you can change the travel date without incur change fee or you can request a refund for your unused ticket and extra services that you’ve purchased along with it.

  • What is the Easyjet Cancellation Policy?

    Easyjet offers a 24-hours no risk period in which you can cancel your booking after paying a certain cancellation fee given that it has been made 7 days prior to scheduled departure time. According to Easyjet cancellation and refund policy, if you are cancelling within 24 hours of making the reservation, then you are eligible to receive a full refund minus the cancellation fee applicable.

  • How long does Easyjet issue a refund?

    It usually takes about 7 business days to refund the ticket purchased through cash or credit card and it takes 20 business days to refund tickets purchased from cheques.

  • Does Cancelling a flight give you a refund?

    The refund policy of Easyjet depends on the type of ticket you purchased. If the ticket meets all the requirements, you will receive an amount as refund.

  • What happens if I cancel my flight on the day of departure?

    As per Easyjet cancellation policy, the airline allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. After paying a certain cancellation fee, the airlines will refund your non-refundable ticket in the form of travel vouchers. However, this is only applicable in specific circumstances.

  • Can I request compensation if my flight is delayed?

    You can claim compensation if your flight has been delayed for more than 3 hours under EU261 policy. Also as per Easyjet refund policy, if your flight is cancelled then also you are eligible to receive compensation ranging from €230 to €500 depending on the distance of your journey.

  • Can I cancel my Easyjet flight for free?

    A passenger can reverse the booking free of cost only in case of genuine emergency like serious health issue, bereavement of close family, covid health issue. In above mentioned cases, the passenger will have to present concerned medical documents to cancel the reservation free of cost.

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