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About LOT Polish Airlines

LOT Polish Airlines- the flag carrier of Poland was a founding member of IATA and remained one of the world’s oldest airlines in operation. Founded in 1928, LOT Polish Airlines is legally incorporated as Polskie Linie Lotnicze LOT S.A. and is the 18th largest operator in Europe with over 120 destinations across Europe, Asia, and North America. Furthermore, most of its goals originate from Warsaw Chopin Airport, and its secondary hub Budapest Ferenc Liszt International Airport at Hungary operates scheduled flights to New York and Seoul.

Fleet

LOT Polish Airlines (LO) operates 1502 flights per week to over 120 destinations in Europe, Asia, and North America. Besides, it has a fleet size of 75 aircraft, mostly consisting of Boeing, Embraer, and De Havilland Canada Dash. Here is a list of aircraft owned by LOT Polish Airlines (LO):

AircraftsIn Fleet
Boeing 737-8006
Boeing 737 MAX 85
Boeing 787-88
Boeing 787-97
De Havilland Canada Dash 8-40012
Embraer E1706
Embraer E17510/2
Embraer E1904
Embraer E19515
Total75

LOT Polish Airlines Flight Details

Flights Per WeekMost Popular Destinations
1502Warsaw Chopin Airport
OriginDestinationDeparture DateBest Price
Warsaw (WAW)New York (JFK)Feb 16, 2022USD 704.98
Miami (MIA)Katowice (KTW)Apr 12, 2022USD 1254.86
Los Angeles (LAX)Warsaw (WAW)Mar 16, 2022USD 1079.82
Toronto (YYZ)Krakow (KRK)Jun 12. 2022USD 978.05
Washington (IAD)Paris (CDG)Apr 14, 2022USD 1414.56
Budapest (BUD)Paris (CDG)Mar, 15. 2022USD 125.52
Krakow (KRK)Toronto (YYZ)Apr 16, 2022USD 1024.65
Vienna (VIE)Budapest (BUD)Nov 20, 2022USD 176.10
Warsaw (WAW)Miami (MIA)Feb 25, 2022USD 802.26
New York (JFK)Katowice (KTW)Mar 18, 2022USD 856.72

Top Airports Served by LOT Polish Airlines

  • Warsaw Chopin Airport (WAW)
  • Katowice Airport (KTW)
  • Krakow John Paul II International Airport (KRK)
  • Budapest Ferenc Liszt International Airport (BUD)
  • Vienna International Airport (VIE)
  • Toronto Pearson International Airport (YYZ)
  • Charles de Gaulle Airport (CDG)
  • John F. Kennedy International Airport (JFK)
  • Washington Dulles International Airport (IAD)
  • San Francisco International Airport (SFO)

LOT Polish Airlines Policies & Services

Cancellation Policy

LOT Polish Airlines (LO) constantly updates its cancellation and refund policy to keep it flexible and convenient for passengers. You don’t have to worry about the last-minute cancellation cost with a LOT Polish Airlines (LO) flight reservation. Under the LOT Polish Airlines (LO) cancellation Policy, you can cancel your flight and claim a full refund under the following circumstances:

  • Under LOT Polish Airlines (LO) 24-hour cancellation policy, if the flight is canceled within 24 hours of booking and if your flight departure is at least 7 days later at the time of reservation, the airline will not charge you any cancellation fee.
  • The cancellation fee amount depends on various factors, like- flight route, destination, type of ticket, etc.
  • A fee of USD 100-USD 500 applies to both domestic and international flights if the cancellation is made after 24 hours of the booking as a risk-free cancellation.
  • If you cancel the flight just a few hours before the scheduled departure, LOT Polish Airlines (LO) may ask you to pay a penalty fee. 
  • If you have purchased a ticket before March 31, 2022, for a scheduled flight, you can make a one-time change in your itinerary.

Note: The 24-hour cancellation policy may apply when you book tickets from the United States.

Refund Policy

  • As per LOT Polish Airlines (LO) 24 hours cancellation policy, the passenger is eligible for a refund if the flight is canceled within 24 hours from booking. The flight’s scheduled departure should be 7 days from the booking date.
  • The refund will be credited within 7-10 working days from the day of cancellation. If the payment is delayed, you can contact the airline’s customer support.
  • Passengers affected by the flight cancellation due to severe weather conditions, government travel restrictions, technical glitches, etc., can claim a full refund.

Baggage Policy

Each passenger of LOT Polish Airlines (LO) is allowed to carry one handbag (business class passengers are allowed to bring two bags) in the cabin. The maximum dimension of the carry-on luggage should not exceed 51 linear inches (11×14×26). And the maximum weight of the carry-on baggage should be within 13lbs for economy class and 20lbs for business class.

Checked baggage Allowance for US / Canada

Cabin ClassNo of Pieces AllowedMaximum DimensionMaximum Weight
Business Class262 linear inches/158cm (length+width+height)70lbs
Economy Class162 linear inches/158cm (length+width+height)50lbs

Checked Baggage Allowance to/from Europe, the Middle East

Cabin ClassNo of Pieces AllowedMaximum DimensionMaximum Weight
Business Class262 linear inches/158cm (length+width+height)66lbs
Economy Class162 linear inches/158cm (length+width+height)44lbs

Carry-on Baggage for Infants

  • If traveling with an infant under the age of two on your lap, then you can bring an additional standard item of hand luggage on board up to 23kgs to carry the infant’s belongings.
  • LOT Polish Airlines (LO) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pet

  • LOT Polish Airlines (LO) allows cats and small dogs with valid Health and Rabies vaccination certificates to fly with you in the cabin or cargo. However, the pet and carrier’s combined weight should be within 17lbs.
  • LOT Polish Airlines (LO) allows pets, such as dogs and cats, only on the aircraft, but space for their travel is subject to availability. Hence, for a smooth journey with your beloved pet, you must reserve a seat well before your scheduled departure.
  • If your tickets are booked with a third party, then make reservations for your pet with the concerned party only.

Booking Fee

LOT Polish Airlines (LO) allows its passengers to hold a telephone reservation made directly with the airline’s call center without paying the amount for up to 24 hours. 

Check-in and Verification

Web check-in and mobile app check-in are available options and can be done 24 hours before the scheduled departure. The boarding pass can be collected online or at the airport counter.

For counter check-in, passengers need to check-in at least 1 hour before the departure.

LOT Polish Airlines In-Flight Entertainment

The onboard entertainment by LOT Polish Airlines (LO) on long-haul flights includes more than 100 films, tv shows, concerts, and sports. In addition, the digital press provides access to the latest editions of newspapers and magazines from all over the world.

LOT Polish Airlines Meal Policy

LOT Polish Airlines (LO) offers complimentary meals for business and economy class on long-haul flights. For short routes, passengers are offered light snacks. In addition, the airline allows economy class passengers to order a premium-economy class meal on selected long-haul flights.

Customer Support

Passengers booking LOT Polish Airlines (LO) can visit the official website of the airline https://www.lot.com/us/en or call on their customer support no (212) 789-0970.

FAQs

  • Can I cancel my LOT Polish Airlines (LO) flight?

    Yes, You can easily initiate a cancellation request for the flight booked https://www.lot.com/us/en, LOT Polish Airlines contact no (212) 789-0970, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible LOT Polish Airlines flights cancelled within the allowed time span.

  • Can I cancel my LOT Polish Airlines(LO) reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does LOT Polish Airlines(LO) charge for flight cancellation?

    The LOT Polish Airlines flight cancellation fee is USD 100 to USD 500 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per LOT Polish Airlines cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund?

    The refund is usually initiated within 7-10 working days of LOT Polish Airlines(LO) flight cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    The LOT Polish Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does LOT Polish Airlines (LO) Airlines provide wheelchair service to specially-abled passengers?

    Yes, LOT Polish Airlines (LO) offers wheelchair and mobility services from the check-in counters at your departing airport.

  • Do I need to show any documents while flying with LOT Polish Airlines (LO)?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for LOT Polish Airlines (LO) flights.

  • Is it safe to travel with LOT Polish Airlines (LO) during Covid-19?

    LOT Polish Airlines (LO) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, LOT Polish Airlines (LO) ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes, you can bring your own food and can eat it on the flight. However, you aren’t allowed to drink your own alcoholic beverages on the flight.

  • Does LOT Polish Airlines (LO) provide in-flight dining?

    LOT Polish Airlines (LO) provides complimentary food and beverages on all flights, depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does LOT Polish Airlines (LO) charge for flight cancellation?

    If you cancel your LOT Polish Airlines (LO) flights within 24 hours from your departure date then a nominal fee of USD 100 to USD 400 will be charged. However, after a 24 hours time frame, a fee of USD 100 to USD 500 will be charged as per LOT Polish Airlines (LO) flight cancellation policy.

  • Where can I check my LOT Polish Airlines (LO) flight status?

    You can simply visit the official website of LOT Polish Airlines (LO). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does LOT Polish Airlines (LO) allow pets on flights?

    Yes, you can travel seamlessly with your beloved pet on LOT Polish Airlines (LO) flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website.

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