Sunwing Airlines

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About Sunwing Airlines

Sunwing Airlines, the flag carrier airline of Toronto, was founded in 2005. Furthermore, it is headquartered in Toronto, Ontario, Canada, and Montréal-Pierre Elliott Trudeau International Airport is its hub. Sunwing Airlines operates its scheduled flights to 70 destinations across South America, Central America, and many more. In addition, the airline is a subsidiary of Sunwing Travel Group.

Fleet

Sunwing Airlines consist of the following aircraft:

AircraftIn-fleet
Boeing 737-80021
Boeing 737 Max 86
Total27

Sunwing Airlines Flight Details

Total Flight Per WeekMost Popular Destinations
912Toronto Pearson International Airport

Popular Flight Routes and Destinations by Sunwing Airlines

OriginDestinationDeparture DateBest Prices
TorontoNassauMarch 14, 2022645 USD
TorontoLiberiaMay 30, 2022755 USD
Caya CocoTorontoSeptember 6, 2022645 USD
TorontoPuerto PlataJune 24, 2022725 USD

Top Airports Served by Sunwing Airlines

  • Logan International Airport
  • Cancun International Airport
  • Edmonton International Airport
  • Fort Lauderdale Hollywood International Airport
  • Los Cabos International Airport
  • London International Airport
  • Gander International Airport
  • Bahías de Huatulco International Airport
  • Daniel Oduber Quirós International Airport
  • Sangster International Airport

Sunwing Airlines Policies & Services

Sunwing Airlines Cancellation Policy

  • Under Sunwing Airlines cancellation Policy, the airline allows its passengers to cancel the reservation within 24 hours from the date of purchase provided from the date of departure that should be 7 days more at the time of request cancellation.
  • Sunwing’s 24-hour cancellation policy will be applicable on all the trips like one-way trips, round trips, and multi-city trips.
  • The 24 hours cancellation policy will not be applicable on the group reservation booked through the frequent flyer miles.
  • If the cancellation request is processed within 24 hours of flight booking, then no Sunwing Airlines cancellation fees will be assessed.
  • Sunwing Airlines does not provide a refund for the expiry ticket. Under Sunwing Airlines cancellation the refund will be paid in the future credit vouchers which remain valid for more than one year from the date of purchase.
  • The Sunwing cancellation fees will be 49 USD per person for the people who are under 74 years whereas the cancellation fees will be 79 USD per person for the travelers who are aged more than 75 years and older.

Sunwing Refund Policy

  • Under the Sunwing Refund Policy, the airline is liable to pay the full refund for the canceled flights and compensation for the delayed flight as per the passenger’s requirement.
  • Sunwing Airlines will give a complete copy of the ticket in which the booking was made a week or more prior to the departure date of your Sunwing Airlines flight.
  • Passengers can obtain a full refund if the trip cancellation is made 45 days or more before the departure, no amount will be charged as a cancellation fee.
  • If a passenger wants to cancel the Sunwing flight, which is made 44-21 days before the scheduled departure then 50% of the booking value which includes taxes and fees will be charged as cancellation fees and the rest of the balance will be initiated as a refund.
  • The refund time varies from country to country. It may take upto 120 days to verify and process the refund to the original mode of payment.

Baggage Policy

The baggage policy of Sunwing Airlines consists of:

Flight/CabinNumber of Pieces AllowedMaximum dimensionsBaggage Allowance
Carry-on Baggage123 x 40 x 51cm5 Kg
Checked Baggage1158 cm (including height, length, and width)23 kg

Checked Baggage

Checked BaggageMaximum weightMaximum size
1st checked baggage23 Kg158 cm (L+H+W) 
2nd checked baggage23 Kg158 cm  (L+H+W)
3rd checked baggage23 Kg158 cm  (L+H+W)

Carry On Pets

  • Sunwing Airlines accepts the transportation without any charge. A pet should be properly harnessed and a certified dog should be trained as a Service animal.
  • The pet will be permitted to accompany the passenger into the cabin but is not allowed to occupy the seat.
  • A passenger must notify the airlines one week before the scheduled departure about the pet.
  • Before traveling with the pets in Sunwing Airlines you need to make all the important documentation for your pet available before travel such as a health certificate which should be signed by your veterinarian that indicates that your pet is fit to fly and the pet passport or identification.

Booking Fee

Sunwing Airlines do not charge any booking fees if you book the flight tickets from the official website of the airline or at the airport counter.

Check-in and Verification

  • Sunwing Airlines offers an option for online check-in through the website and the app is available in the Play store from where you can book your favorite seat or issue your boarding pass conveniently.
  • You can check in online and print your boarding pass from the self-service stand.
  • The web check-in for Sunwing Airlines opens up 24 hours prior to your departure for the flights from the U.S.
  • Passengers can check-in at the airport 3 hours prior to the departure and close its gates 60 minutes before the scheduled flight departure time.

In-Flight Entertainment

  • Sunwing Airlines offer a wide range of entertainment facilities which includes magazines, movies, and music.
  • You can connect your laptop and mobiles to the aircraft’s network.
  • Passengers can also shop the airline duty-free selection from the comfort of their seats which includes jewelry, gifts, and spirits. 
  • All the passengers can enjoy the inflight audio and visual entertainment in the Sunwing flight.

Carry On Baggage for Infants

If you are traveling with your child then you can carry one stroller or pushchair per infant without any extra charge. Passengers are required to place a label that mentions your contact information on it like name, address, and telephone number.

Meal Policy

  • You can choose from a wide range of snacks and light meals from the Sunwing cafe onboard. This airline also offers complimentary non-alcoholic beverage service along with beverages and water.
  • A passenger must book a minimum of 48 hours before the fight by using the Sunwing app or through the My booking portal on the official website of Sunwing Airlines. Beverage service is still available as normal, snacks and boxes will continue to be available for purchase onboard. For onboard purchases, only credit cards will be accepted.

Customer Support

Passengers can reach out at the official website of the airlines at https://www.sunwing.ca/ or can reach out through the official number 1-877-786-9464 for more queries.

Frequently Asked Questions

  • Who is eligible for the refund?

    Passengers flying from Sunwing Airlines due to Covid-19 are eligible for the refunds and the refund is received to the original mode of payment.

  • Can I request a refund if I voluntarily chose to cancel my booking due to Covid-19 concerns?

    Yes, you are eligible for a refund if you choose to cancel the booking due to Covid-19 or even if you got affected by the Covid-19 then you are eligible for the refund or compensation.

  • My credit card has expired. How will you process my refund?

    In most cases, the airline will provide the refund to your credit card account as long as it is still active. Sometimes it may cause delays in processing time and if the delay processing time increases then you can reach the customer care of the airlines.

  • Do I require a Visa to travel to Toronto?

    Yes, you must carry your visa to travel to Toronto.

  • Do you have any restrictions for online bookings?

    When you begin your search, a few of the restrictions depending upon your destination may be applicable.

  • How soon can a passenger do online check-in?

    A passenger can login before the 12 hours of departure.

  • Can you change a Sunwing Airline flight to another airline flight?

    No, you cannot change it; only flights operated by the Sunwing Airline are eligible for changes.

  • How does Sunwing Airline help children at check-in

    The ground staff of Sunwing Airline will assist your child through a seamless and fast check-in.  Do Make sure that the person who is accompanying your child remains at the airport until your child’s flight departs.

  • How much are the cancellation fees of the Sunwing Airline?

    The cancellation fee of Sunwing Airline is 49 USD. 

  • What documents are required to travel from Sunwing Airlines?

    You will require your electronic documents within the 28 days prior to your departure and once you have paid for your trip in full then you cannot avail the refund.

Sunwing Airlines Popular Destinations
Sunwing Airlines Popular Routes
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Related Topics
  • Cancellation & Refund Policy
  • Customer Support Number
  • Sunwing Airlines Flight Status
  • Sunwing Airlines Baggage Policy
  • Unaccompanied Minor Policy
  • Sunwing Airlines Phone Number
  • Sunwing Airlines Business Class
  • Flight Change Policy
  • Check-In Policy

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