Avianca Unaccompanied Minor Policy

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by Gavi Ramos

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About Avianca

Is your child travelling alone on flight? Well, now it’s not uncommon for children to travel alone. However, for a parent the worries never seem to cease. That’s why airlines offer unaccompanied minor services that ensure complete safety of children. If your child is travelling with Avianca then you can avail Avianca unaccompanied minor policy that assures every parent about the wellbeing of the child while flying. 

Avianca S.A, originally known as Aerovias del Continente Americano S.A, is the flag carrier of Colombia since 1919 and thus holds the monopoly over sky in Colombia. It also holds the position of being the second largest airline in Latin America after LATAM of Chile. Avianca currently operates from its headquarter in Bogota Eldorado Airport, Colombia and has 110 aircrafts in its fleet. The airline offers 60 destinations across the globe while primarily focusing on Latin and South America. 

Avianca Unaccompanied Minors Guidelines  

The minimum age for unaccompanied minors in Avianca Airlines to travel alone is 5 to 11 years of age for both domestic and international flights. The airline offers hassle-free travel for kids from the time they arrive at the airport to landing on the destination airport. However, there are certain guidelines that parents and guardians have to follow. 

  • Parents or guardians must carry necessary documents including unaccompanied minor form, passport and visa of the minor and healthy certificate. 
  • Unaccompanied Minors are not allowed to check-in online and must check-in at the airport counter. 
  • At the Avianca check-in counter, the airline will screen your travel documents before check-in. 
  • Avianca Airlines also offers free access to the boarding lounge to the Avianca Airline unaccompanied minors. 
  • During boarding, the unaccompanied minor will be escorted to the flight before other passengers as the unaccompanied minors are entitled for special treatment. 
  • Unaccompanied minors with checked baggage will be escorted by Avianca staff to the conveyor belt to drop and collect baggage. 

Rules for Avianca Unaccompanied Minor 

Parents and Guardians accompanying their children should ensure these following rules while booking flight for Avianca Airlines. 

  • Every flight is only permitted to a certain number of minors. That’s why it is important to receive confirmation after booking the flight. 
  • The unaccompanied minor service fee is charged per child on each route and in both Business and Economy class as per Avianca Airlines unaccompanied minor policy. 
  • Those who want to book the flight at a discount rate, have to pay a fee at the airport sales office or by contacting Avianca customer support. 
  • The unaccompanied minor service is only applicable for flights operated by Avinaca, Avianca Costa Rica. Avianca Peru and Avianca Ecuador. 
  • The unaccompanied minor service does not apply to connecting flights and codeshare flights. 

Restrictions from Minors Travelling Alone 

The airline also has certain restrictions on unaccompanied minor policy to ensure the safety and comfort of the child. 

  • Minors having any chronic sickness, a physical or mental condition are not eligible to travel alone without a legal parent or guardian. 
  • As per Avianca policy on unaccompanied minors, children under the age of 5 years are not allowed to travel without any legal guardian and parent. 
  • In case of any misinformation, the unaccompanied minor will be denied boarding. 
  • Unaccompanied minors are allowed to travel in case they are carrying more checked baggage than allowed. 
  • Minors are not allowed to travel with pets, however, pets are allowed in case of emotional assistance.
  • A minor between the age of 12 to 17 cannot accompany another minor aged below the age of 12. 

Required Documents for Unaccompanied Minor 

  • Children of 5 to 13 years or over must carry a passport, a photo identification or visa while travelling as per the Avianca Airlines policy on unaccompanied minors. 
  • The documents must be presented 3 hours in advance of the scheduled flight. 
  • Parents or guardians are requested to present unaccompanied minor forms at the airport at the time of check-in. 
  • As per airline’s Unaccompanied Minor policy, parents or guardians must submit a notarized document that includes the minor’s journey specific mode of transportation, the place of travel, and the date of travel. 

Avianca Unaccompanied Minors Fee

Avianca unaccompanied minor fee is applicable to each journey for each unaccompanied minor. The service of unaccompanied minors are applied depending upon the routes and destinations of the flight and additional services reserved by the parent or legal guardian. The Avianca unaccompanied minor fee would remain the same for all the class of service and fare type. 

Destination Avianca Customer Support At Airport Counter 
Domestic flights in Colombia $25$30 
Domestic flights in Ecuador $40$50
To/ From America/Canada$120 $150
To Europe $140$155
From Europe $120$150
To Caribbean – Latin America $155
Between South America Countries $125

Travel Guide for Parents and Unaccompanied Minor 

It is not easy to prepare a minor to travel alone on flight. That’s why, Avianca airlines offers a travel guide that parents and guardians should keep in mind. 

  • For children between the age of 5-11 travelling alone, Avianca will be responsible for unaccompanied minors’s checked baggage and supplementary electronics as per Avianca Airlines Unaccompanied Minor policy. 
  • Children must wait with their parents at the airport until an Avianca staff greets them.
  • Children travelling alone are required to check in at the airport at least three hours before the scheduled departure. 

How to Book Avianca Unaccompanied Minor Service 

It is fairly simple to request for Avianca unaccompanied minor policy. However, you must plan carefully to ensure no disparity in information to ensure a smooth flight experience for your child. 

Contact Avianca Customer Support 

To initiate the unaccompanied minor policy, contact the Avianca customer support to book your flight. It is always better to reach out to airline representatives to get precise information regarding requirements and procedures based on your child’s age and travel journey as suggested in Avianca Unaccompanied Minor policy. 

FAQs

  • How can I contact Avianca to request a service for an unaccompanied minor?

    To book a reservation for unaccompanied minors in Avianca, fill a form for children travelling alone and contact the Avianca customer support to arrange the service on specified date and time.

  • How do I request for unaccompanied minor service in Avianca?

    Flights purchased through the website do not include unaccompanied minor services. You will have to fill out the unaccompanied minor form and contact Avianca Airlines customer support to raise the request for the service.

  • What does Avianca unaccompanied minor include?

    The Avianca Airlines unaccompanied minor service includes assistance for the minor at the airport through the security check-in and boarding and until they arrive at the destination airport.

  • How much does Unaccompanied Minor service cost?

    Unaccompanied minor fee depends on the route of the flights. The cost of unaccompanied minor service may vary depending upon whether you have booked it through customer support at the airport. For flights within Colombia, you will have to pay $25-$35. While flights to/from the United States may cost you around $120-$150.

  • What are the restrictions for unaccompanied minors on Avianca Airlines flights?

    Minors having any chronic sickness, a physical or mental condition are not eligible to travel alone without a legal parent or guardian. Children under the age of 5 years are not allowed to travel without any legal guardian and parent.
    Unaccompanied minors are allowed to travel in case they are carrying more checked baggage than allowed. Minors are not allowed to travel with pets, however, pets are allowed in case of emotional assistance.

  • What documents are required for the unaccompanied minor service?

    Parents or guardians are requested to bring copies of necessary documents like unaccompanied minor form, the official identification or passport of the parents or legal guardian. Also, guardians should also carry official documents such as birth certificate, health proof, passport.

  • What is the procedure to board the Avianca Airlines flight for an unaccompanied minor?

    An Avianca Airlines employee will take over your child from you at the gate before general boarding begins. It allows the employee to introduce your child with the flight attendants, and cockpit crew.

  • Can a 15 years old teen fly alone with Avianca Airlines ?

    For a minor of age between 12 to 18, the Avianca Airlines Unaccompanied minor service is not mandatory. However, parents or guardians can opt for the service to ensure extra care and convenience for the child.

  • Can an unaccompanied minor travel alone on a connecting flight?

    The unaccompanied minor service does not apply to connecting flights and codeshare flights. The unaccompanied minor service is only applicable for flights operated by Avinaca, TACA, Avianca Costa Rica. Avianca Peru and Avianca Ecuador.

  • Does Avianca Airlines offer unaccompanied minor services for international flights?

    Yes, the airline offers Avianca Airlines Unaccompanied Minor Services to both domestic and international flights.

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