Air Canada Check In

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About Air Canada

Air Canada is the flag carrier of Canada and a member of Star Alliance. It offers services to more than 200 destinations in 55 countries all over the world. In Canada, the airline’s main hubs are Toronto Pearson International Airport (YYZ), Vancouver International Airport (YVR) and Montreal’s Pierre Elliott Trudeau International Airport (YUL). It offers various Air Canada Check In options along with countless customer service numbers, so that passengers get a smooth flying experience. Also it has a frequent flyer program ‘Aeroplan’ which allows passengers to earn and spend points and get rewards as the Air Canada customer. 

Air Canada Flight Check In

Air Canada offers various check-in options to all the passengers. The reason behind providing all these numerous options is that it wants to provide satisfactory customer service and the best flying experience to its passengers. The numerous check-in options are Online Check-In through the official website of the airline or the official mobile application of Air Canada and Kiosk Check-In at the airport. You can choose any check-in method according to your preference. So that you don’t forget to check-in online for your flight, arrive late at the airport and miss your flight, read and know the Air Canada check in policy, check-in deadline and check-in procedure. In general, each Air Canada check-in procedure is very easy and simple. 

Air Canada Online Check-In Policy

  • This airline allows passengers to check-in for their flights online through the official website of the airline and the mobile application of Air Canada. 
  • Air Canada passengers can check-in from 24 hours before their scheduled flight up to at least 45 minutes before the departure of their flights within Canada and at least 60 minutes before departure for flights between Canada and other countries.
  • Please note that passengers can check in 20 minutes before the scheduled departure of their flight as well. It is specifically for flights departing from Toronto City Airport (YTZ).
  • The Air Canada web check in online procedure is very easy, you have to visit the official website of the airline or you can download the mobile application of Air Canada as well. Then you have to click on the ‘Check In’ option, enter your reservation number or ticket number and your surname. 
  • After completing the check-in process, print your boarding pass or ask the airline to send it to your mobile device. 
  • Also, bear in mind that if you depart from Algeria, Cuba or Morocco, you will need to consult an airport agent to receive your boarding pass. 
  • Tag checked baggage at an airport kiosk and then proceed to baggage drop-off.

Self-Service Kiosk Check-In at the Airport

  • Apart from Air Canada web check in, all passengers can also check in at the self-service kiosk airport counters from 12 hours before their flight up to at least 45 minutes before departure for flights within Canada and at least 60 minutes before departure for flights between Canada and other countries.
  • Note that passengers can check in 20 minutes before the scheduled departure of their flight as well. It is specifically for the flights departing from Toronto City Airport (YTZ).
  • Make sure you keep your travel documents, reservation number and ticket number handy. After this, you have to print your boarding pass, get your luggage tags and proceed to drop off your bag at the baggage drop off counter. 
  • Also, keep in mind that the Air Canada airport check in Kiosk services can only be utilised if your ticket was purchased online, through Air Canada Reservations or a third party travel agency. 

Note : Some passengers like children travelling as unaccompanied minors, passengers who need medical assistance like wheelchairs and passengers travelling with their pets in the cabin or in the baggage compartment will have to check-in for their flights with the help of an airport agent. 

Services During the Check-In Process

  • You can select a ‘Standard Seat’ or your preferred seat. 
  • Also, you can indicate the number of bags you will be checking in and pay baggage fees. 
  • You can make changes on your booking on the same day or standby for an earlier flight (if available).
  • You can request an upgrade with your E Upgrade Credits (if available). 
  • Also you can purchase a last minute upgrade (when available).
  • You can add or change your ‘Aeroplan’ number or other frequent flyer number.
  • This service is also available for the online check in Air Canada.

Boarding and Check-In Deadlines

ItineraryAirport Arrival TimeCheck-In and Baggage Drop-off DeadlineBoarding Gate DeadlineBoarding Gate Closes
Within Canada90 minutes45 minutes 30 minutes15 minutes
To / From USA120 minutes
180 minutes (From Toronto and Montreal)
60 minutes 90 minutes From Toronto30 minutes15 minutes
International Flights(Including Mexico and the Caribbean)180 minutes240 minutes (From all the International Airports)60 minutes 90 minutes From Toronto45 minutes15 minutes

FAQs

  • How many check-in methods are there to check-in for Air Canada flights?

    Air Canada’s first priority is the customer satisfaction, that’s why it offers various check-in methods like Online check-in / Web check-in through the official website or the mobile application of the airline and the self service kiosk check-in at the airport.

  • When does the Air Canada online Check-In process start?

    Air Canada check in online time starts from 24 hours to 45 minutes before the scheduled departure of flights within Canada and up to 60 minutes before the flight departure between Canada and other countries. Also, the check-in is available up to 20 minutes before the departure for flights departing from Toronto City Airport.

  • When does the self service kiosk check-in start at the airport for Air Canada flights?

    The Self Service Kiosk Air Canada airport check in is available from 12 hours to 45 minutes before the scheduled departure of flights within Canada, 60 minutes before the scheduled departure of flights between Canada and other countries and 20 minutes before the departure for flights departing from Toronto City Airport.

  • Can I cancel my online check in for Air Canada Flights?

    Yes, you can easily cancel your online check-in by connecting with the customer service agent of Air Canada.

  • What documents are required for the check-in process of Air Canada?

    You have to provide the same documents which you have used during the online check-in process at the airport and the boarding gate. The documents could be your passport, visa, ticket and booking reference number.

  • What happens if the website presents an error for web check-in?

    If you encounter an error while checking in for an Air Canada flight, then you must contact the customer service agent of the airline and speak to him. You can also show the screenshot of the error on the day of your flight and the airline agents will assist you.

  • What is the maximum number of passengers that can be included on the online check-in process of Air Canada?

    The web check-in of this airline permits a maximum number of 9 passengers per PNR.

  • Does Air Canada allow pets on board?

    Air Canada allows 2-4 pets in the cabin per flight. Small cats and dogs are welcomed to travel in the cabin if the combined weight of the pet and the carrier is less than 10 kg. Pets are counted as the passenger’s baggage allowance and they must complete their Air Canada check in luggage on time. And it must be stowed under the seat.

  • Is Air Canada a great airline?

    Truly, Air Canada is a great airline to fly with as it offers numerous satisfactory services which makes it an excellent option to get a smooth flying experience. In addition, this airline is certified as a 4-star low-cost airline for the quality of its airport and the service of products and staff on board.

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