Air Nostrum

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About Air Nostrum

Air Nostrum is a regional airline of Spain and headquartered in Valencia. Founded in 1994, it operates as a franchise of Iberia Regional. In addition, the Air Nostrum flights are operated from its primary hub at Valencia International Airport with secondary hubs at Madrid Barajas Airport and Barcelona El- Prat Airport. As of now, Air Nostrum (YW) serves 62 destinations in Spain, Africa, Croatia, Portugal, France, Germany, Greece, Italy, Malta, and Morocco. It is also an active member of Oneworld Airline Alliance. 

Fleet

The fleet size of Air Nostrum is 41 and consists of aircrafts made completely out of ATR and Bombardier aircrafts. Let’s find out the list of aircrafts employed for Air Nostrum (YW):

AircraftIn Fleet
ATR 72-6009
Bombardier CRJ-2006
Bombardier CRJ-100026
Total41

Air Nostrum Flight Details

Flights Per WeekMost Popular Destination
523Valencia International Airport(VLC)

Popular Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Algiers(ALG)Valencia(VLC)Oct 18, 2022USD 287
Paris(ORY)Dubrovnik(DBV)Jun 21, 2022USD 351
Nantes(NTE)Valencia(VLC)Jun 05, 2022USD 343
Bologna(BLQ)Paris(ORY)Sep 13, 2022USD 312
Valencia(VLC)Corfu(CFU)May 10, 2022USD 283
Madrid(MAD)Algiers(ALG)Apr 26, 2022USD 257
Milan(MXP)Valencia(VLC)Oct 03, 2022USD 298 
Porto(OPO)Barcelona(BCN)Mar 13, 2022USD 303
San Sebastian(EAS)Valencia(VLC)Sep 15, 2022USD 357 
Porto(OPO)Malta(MXP)Apr 26, 2022USD 198

Top Airports Served by Air Nostrum (YW)

  • Houari Boumediene Airport  (ALG)
  • Dubrovnik Airport (DBV)
  • Nantes Atlantique Airport (NTE)
  • Orly Airport (ORY)
  • Corfu International Airport (CFU)
  • Bologna Guglielmo Marconi Airport (BLQ)
  • Milan Malpensa Airport (MXP)
  • Malta International Airport (MXP)
  • Tangier Ibn Battouta Airport (TNG)
  • Porto Airport (OPO)
  • Barcelona–El Prat Airport (BCN) 
  • Adolfo Suárez Madrid–Barajas Airport (MAD)
  • San Sebastián Airport (EAS)

Air Nostrum Policies & Services 

Cancellation Policy

The Air Nostrum cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Air Nostrum, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Air Nostrum flights only if the booking is made from Air Nostrum official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Air Nostrum will not charge any cancellation fee. 
  • However, if you cancel a flight after 24 hours of booking, then the airline will charge a penalty fee which totally depends on the airline’s policies. 
  • The Air Nostrum 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

  • As per Air Nostrum(YW) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Air Nostrum flights ticket depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Air Nostrum cancellation policy.

Baggage Policy

  • The baggage policy of Air Nostrum(YW) allows one piece of carry-on baggage and one personal item bag irrespective of the cabin class. In addition, the dimensions for wheeled and non-wheeled bags must not exceed 45cm x 35 cm x 20 cm.
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic Flights within Spain

Cabin ClassBaggage AllowanceMaximum Size
Economy50lbs62 inches
Business50lbs62 inches

Baggage Allowance for Flights to and from  Africa, Croatia, Portugal, France, Germany, Greece, Italy, Malta, and Morocco

Cabin Class/ FlightNo. of piece allowed Baggage allowance
Economy50lbs62 inches
Business50lbs62 inches

Baggage Allowance for Flights to and from Germany, Greece, Italy, Malta, and Morocco

Cabin Class/ FlightNo. of piece allowed Baggage allowance
Economy50lbs62 inches
Business50lbs62 inches

Carry on baggage for infants

  • Air Nostrum(YW) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Air Nostrum(YW) only allows small domestic dogs and cats on the aircraft. Exotic pets like snakes, rodents, spiders, etc. are not allowed in the cabin. 
  • The weight of the animal container and the pet must not exceed 17lbs and the pet should remain in the container throughout the flight journey. 

Booking Fee

A nominal service fee for Air Nostrum scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Air Nostrum(YW) offers you an online check-in option via their website and mobile app, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your departure date till 1 hour before your Air Nostrum flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks at the concerned airport.

Baggage Check-in

Checked Baggage

After the check-in process, you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

  • Air Nostrum(YW) offers impeccable in-flight entertainment options to all their passengers. The airline has partnered with Immfly to provide endless entertainment. 
  • With Immfly, you can watch movies, tv series, listen to music or podcasts on your electronic device for free. 

Air Nostrum Meal Policy

Air Nostrum(YW) provides a variety of food or beverages on all flights. The menu is provided to passengers from which they can purchase meals of their choice using debit/credit cards, directly from the cabin crew. 

Customer Support

Passengers utilizing Air Nostrum flights can call on their customer support number +34 901 111 500 or visit http://www.airnostrum.es/ for any other queries.

FAQs

  • Does Air Nostrum provide wheelchair service to specially-abled passengers?

    Yes, Air Nostrum(YW) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with Air Nostrum?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Air Nostrum flights.

  • Is it safe to travel with Air Nostrum during Covid-19?

    Air Nostrum(YW) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Air Nostrum ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Air Nostrum provide in-flight dining?

    Air Nostrum(YW) provides food and beverages which you can purchase using debit/credit cards directly from the cabin crew. 

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Air Nostrum charge for flight cancellation?

    If you cancel your Air Nostrum flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Air Nostrum flight cancellation policy. 

  • Where can I check my Air Nostrum flight status?

    You can simply visit the official website of Air Nostrum(YW). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  •  Does Air Nostrum allow pets on flights?

    Air Nostrum(YW) only allows small domestic dogs and cats within the passenger cabin of the aircraft.

  • Can I cancel my Air Nostrum flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.airnostrum.com/, Air Nostrum Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Air Nostrum flights canceled within the allowed time span.

  •  Can I cancel my Air Nostrum reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  •  How much does Air Nostrum charge for flight cancellation?

    The Air Nostrum(YW) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  •  How long will it take to get the refund ?

    The refund is usually initiated within 7-10 days of Air Nostrum flight cancellation.

  •  Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  •  Can I make a cancellation request on the day of departure?

    Air Nostrum flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Popular Destinations, Routes & Related Topics

Popular Destinations
Popular Routes
  • Cheap flights from Algiers to Valencia
  • Cheap flights from Paris to Dubrovnik
  • Cheap flights from Nantes to Valencia
  • Cheap flights from Bologna to Paris
  • Cheap flights from Valencia to Corfu
  • Cheap flights from Madrid to Algiers
  • Cheap flights from Milan to Valencia
  • Cheap flights from Porto to Barcelona
  • Cheap flights from San Sebastian to Valencia
  • Cheap flights from Porto to Malta
Related Topics
  • Customer Support Number
  • Cancellation & Refund Policy
  • Unaccompanied Minor Policy
  • Flight Change Policy
  • Flight Status
  • Baggage Policy
  • Check-In Policy
  • Business Class
  • First Class
  • Air Nostrum Airlines

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