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About Flydubai
Flydubai is a low cost airline, headquartered in Dubai, United Arab Emirates. It was founded in 2008 and started its operations in 2009. It is a subsidiary of Emirates Group and operates from its main hub at Dubai International Airport. Flydubai operates domestic and international flights to various destinations in the Middle East, Africa, Europe, Central Asia and South Asia. It offers a no-frill, low cost flight model to both leisure and business travellers. Over the years, Flydubai has expanded its network and established codeshare agreements with other airlines which permits its passengers to connect with additional destinations.
Fleet
The fleet size of Flydubai is 76 and it completely consists of Boeings. Here is a list of aircraft owned by Flydubai.
Aircrafts | In Fleet |
Boeing 737-800 | 30 |
Boeing 737 MAX 8 | 43 |
Boeing 737 MAX 9 | 3 |
Boeing 737 MAX 10 | – |
Total | 76 |
Flydubai Flight Details
Flights Per Week | Most Popular Destination |
2,239 | Mexico City International Airport (MEX) |
Popular Flydubai Flight Routes and Destinations
Origin | Destination | Duration | Best Price |
Istanbul (IST) | Dubai(DXB) | 04h:30m | 578 USD |
Colombo (CMB) | Riyadh (RUH) | 17h:10m | 327 USD |
Pattaya (UTP) | Riyadh (RUH) | 18h:05m | 668 USD |
Pattaya (UTP) | Tbilisi (TBS) | 29h:55m | 535 USD |
Tbilisi (TBS) | Colombo (CMB) | 08h:35m | 470 USD |
Istanbul (IST) | Colombo (CMB) | 11h:30m | 443 USD |
Dubai (DXB) | Pattaya (UTP) | 06h:10m | 595 USD |
Bergamo (BGY) | Istanbul (IST) | 16h:30m | 535 USD |
Bergamo (BGY) | Riyadh (RUH) | 14h:25m | 425 USD |
Tbilisi (TBS) | Dubai (DXB) | 03h:00m | 393 USD |
Top Airports Served by Flydubai
- Budapest Ferenc Liszt International Airport (BUD)
- Naples International Airport (NAP)
- Bucharest Henri Coandă International Airport (OTP)
- Vnukovo International Airport (VKO)
- Istanbul Airport (IST)
- Indira Gandhi International Airport (DEL)
- Borg El Arab International Airport (HBE)
- Muscat International Airport (MCT)
- Hamad International Airport (DOH)
- Al Maktoum International Airport (DWC)
Flydubai Policies and Services
Cancellation and Flight Change Policy
If you want to cancel your flight or make any changes, you can easily do it on the official website of the airline. You have to only provide your surname and booking reference. The Flydubai cancellation fee and change fee will be dependent on the type of your fare. You can get all the necessary information in the table below :
Lite | Value | Flex | Business | |
Hand Baggage | 7 kg | 7 kg | 7 kg | 14 kg |
Checked Baggage | At a charge | 20 kg | 30 kg | 40 kg |
Meal | At a charge | Included | Included | Included |
Seat selection | At a charge | At a charge | Included | Included |
In-flight entertainment | Buy on board | Buy on board | Buy on board | Included |
Rebooking | Not permitted | Free | Free | Free |
Cancellation | Not permitted | AED 200 | Free | Free |
Refund Policy
The Flydubai refund policy varies depending on the fare type, ticket conditions and specific circumstances. Here are some important guidelines regarding the Refund Policy of Flydubai Airlines :
- If you have bought a refundable ticket, you will receive the refund in the form of a Flydubai bonus.
- The non refundable tickets don’t qualify for a refund in case of cancellations. Only applicable taxes are refunded.
- In case of flight cancellations, delays or schedule changes initiated by Flydubai, there are chances that you might be eligible for reimbursement or alternative travel arrangements.
- In order to request a refund, in general, you will have to get in touch with the Flydubai customer service or manage your booking online. You may need to provide details like booking reference number, passenger information and the reason for the cancellation.
Baggage Policy
The baggage policy of this airline depends on various factors like the fare type, destination, etc. You can find all the necessary guidelines in details below :
Hand Baggage
Travel Class | Maximum no. of items | Maximum weight | Maximum Size |
Economy Class | 1 | 7 kg | 55 x 38 x 20 cm |
Business Class | 2 | 14 kg | 55 x 38 x 20 cm |
Hand Baggage for Kids
If you travel with a child, you can carry a Flydubai checked bag of 10 kg and a hand baggage of 5 kg which should be less than 55 cm x 38 cm x 20 cm.
Checked Baggage
Below you will get the information about how many checked baggage you can carry depending on your fare.
Travel Class | Maximum number of items | Maximum weight | Maximum Size |
Economy Class | 3 (prepaid) | 20, 30 or 40 kg | 75 x 55 x 35cm |
Business Class | 3 | 40 kg | 75 x 55 x 35cm |
Web Check-In and Verification
Flydubai offers various ways through which the passengers can check-in for their flights. There are various Flydubai check-in options which include web check-in and check-in at the airport. In order to avoid the long queues at the airport and save time, you can check-in from 24 hours to 1 hour before the scheduled departure of your flight. You have to visit the official website of the airline, click on ‘Book and Manage’, and then ‘Online check-in’. After this, you need to provide your booking reference number and surname to complete the check-in process. However, if you feel that you will need assistance or if you prefer checking in for your flight at the airport, you can easily do it at the airline’s counter at the airport.
In-Flight Entertainment
Economy Class
The economy class passengers have the option to choose from a wide range of movies, tv programs, music and games. On the Boeing 737-800 aircrafts, you will get free in-flight entertainment streaming services on your own laptop, smartphone or tablet. Also on the 737 MAX aircrafts, each economy seat has an individual touch screen which provides the passengers an exceptional inflight experience with different fare packages to choose from.
Business Class
The business class passengers of Flydubai flights can enjoy free inflight entertainment services like free movies, tv programs, music and games since all of these are already included in the fare.
Customer Service
If any Flydubai passenger faces any problem or has any query, he/she can call to the customer service number of Flydubai which is : (+971) 600 54 44 45 . Also they can visit the official website of the airline to obtain help.
FAQs
How can I cancel my Flydubai flight?
In order to cancel your Flydubai flight, you have to visit the official website of the airline, click on ‘Book and Manage’ and then on ‘Manage your booking’. Then, you need to provide your booking reference and your surname to complete the process.
What if my flight is cancelled by Flydubai?
There could be several reasons why Flydubai cancelled your flight, in such cases, the airline will compensate you. However, the value of the compensation will be assessed by the reasons for cancellation.
How much is the Flydubai cancellation fee?
The Flydubai cancellation fee depends on your fare type. There is no cancellation fee for the business class passengers. The costs will be subtracted from the total fare and you will get your refund in the form of a Flydubai voucher.
Can Flydubai tickets be refunded?
It depends on the type of ticket that you have. If it is a refundable ticket then you can request for a refund.
Do I have to pay an administrative fee to get my refund?
A cancellation fee or charge can be applied depending on the type of the ticket that you have bought. However, Flydubai has never charged any refund processing fees. If you have bought a Flydubai flight ticket from a third party, then you must contact them.
Does Flydubai offer wheelchair services to passengers with special needs?
Yes, Flydubai offers wheelchair services to passengers with special needs from the check-in counters at the departure airport. Keep in mind that passengers must inform the airline at least 48 hours before the scheduled departure of their flight.
Can I get a refund for the ticket that I did not use?
The ticket refund is dependent on various conditions. To know more about it, visit the official website of Flydubai or read the terms and conditions when you purchase the ticket.
What happens if I have to cancel my Flydubai flights?
Flydubai allows its passengers to cancel any purchased ticket and get a full refund without any penalty up to 24 hours after the purchase. After this specific time period, they will charge a cancellation fee.
What to do if Flydubai changes the time of my scheduled flight?
In such situations, you can change your flight bookings free of cost and also you can request a Flydubai Refund Voucher.
Can I fly when I'm pregnant?
If you have a normal pregnancy, you can fly with Flydubai for up to 37 weeks. However, in order to board a Flydubai flight, you must present a valid medical certificate that must indicate that you are in great condition to travel by plane.
Does Flydubai offer food on board?
All the Flydubai flights offer a wide range of snacks and drinks to its passengers.
Does Flydubai allow pets on flights?
Flydubai doesn’t allow its passengers to bring pets on board in carry-on baggage or checked baggage. However, you can transport pets and other live animals through Flydubai Cargo to all the destinations served by the airline.