IndiGo Airlines Flight Change Policy

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About Indigo Airlines

A huge number of flight cancellations are made by the passengers, costing airlines a huge loss. To counter this situation, airlines have introduced various flight change policies under which passengers can change their itinerary, instead of canceling the entire reservation. Besides, if you are someone who likes to travel in utmost comfort, IndiGo Airlines flight change policy is exclusively crafted for you. Make sure to go through this detailed guide of Indigo Airlines and learn about all the rules in one place. 

InterGlobe Aviation Ltd., doing business as IndiGo, is an Indian low-cost airline headquartered in Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 57.7% domestic market share as of August 2022. It is also the fourth largest carrier in Asia with over 64 million passengers carried in the financial year 2018–19. The airline operates to 96 destinations – 71 domestic and 25 international. Its primary hub is at Indira Gandhi International Airport, Delhi.

IndiGo Airlines Ticket Change Policy

Having thoughts about making the alterations to your ticket? In such cases, the airline gives you the leverage to make changes in your ticket to make your journey memorable. Go through the following points to learn about the IndiGo Airlines change flight policy in detail. 

  • Indigo Airlines change policy gives you the leverage to change your tickets for free. The changes must be done within 24 hours and at least 7 days before the departure date. 
  • If you miss out on the free change window, you will have to bear a small change fee, as declared by the airline. 
  • Remember, you can only make one free change per ticket, if the changes are made for the second time, a fee shall apply. 
  • In the case of group bookings, you need to separate the individual ticket to make any alterations to it. You can also reach out to the customer support center for help. 
  • If you have involved any third party while booking the tickets, you can only make the changes via the agents. The airline shall not allow you to change it online. 
  • Indigo Airlines flight change has to be done via the point of purchase for a smooth alteration.

Overall Guidelines For IndiGo Airlines Flight Change

  • Indigo Airlines change in flight date can be done at your desire. However, if the airline has provided you with a complimentary class upgrade in the previous flight, you might lose it with the change. 
  • Name changes are not permitted as per Indigo Airlines change flight policy. Meaning, the passengers cannot transfer their tickets and sell them online. In case of any typing error, you can reach out for help. 
  • The airline would not make any name change until you send a picture of your Passport with the correct name. The details would be checked for any alterations even while typing error.  
  • You can book your seat in advance while taking a flight with Indigo Airlines. If you do not wish to make the seat bookings in advance, you can contact the ground staff regarding your desired seat. 
  • Destination change is rather hard but if the change is required, the airline makes an exception and allows the passenger to make the changes. You must carry proper documents to support the cause. 
  • 24 hours change policy gives the liberty of making the alterations for free within the given time-frame. Failure to do so, would impose extra charges on you.

IndiGo Airlines Flight Change Fee

Although the airline provides a lot of perks, the passengers have to pay a fee if they miss out on the free change window, according to IndiGo Airlines flight change policy. The change fee varies with certain conditions, make sure to run through these points and have detailed knowledge about the charges.

  • If the passengers are making any changes to their tickets 4 days prior to the departure date, they would have to pay INR 2500 as a change fee.
  • If the passengers are making the changes 0 to 3 days prior to the departure date, a small fee of INR 4000 would be levied on them. 
  • The change fee has to be paid along with the flight difference charges. If the previous flight was cheaper than the new flight, the passengers would have to pay the remaining for making the change. 
  • The change fee mostly depends on the destination, class and travel insurance of the passengers. In some cases, the passengers would have to pay a fee of INR 1000 even if they are making the changes within 24 hours. 

Steps To Change IndiGo Airlines Flight 

  • Open any web browser and visit IndiGoAirlines.com.
  • You would get an option to select your language and location as per your comfort.
  • Press on the Manage tab and click on “edit booking” to begin with the process.
  • Type your PNR number and last name along with the email ID. Press on “Get itinerary”. 
  • The airline would fetch your details. You can click on the edit button and make the kind of change you desire. 
  • Seats, meals, dates and itinerary changes can be made in a jiffy, make sure to be attentive while proceeding with the changes. 
  • The airline would demand a small change fee according to the Indigo Airlines flight change policy. 
  • As soon as you have made the changes, the airline will send you a confirmation regarding the same. A new ticket would be generated and sent to your email ID. 

FAQs

  • How can I change my flight without a fee?

    You can change an IndiGo Airlines  flight for free of cost, provided that you do so within 24 hours of booking. After this period, a change fee will be charged. 

  • What is IndiGo Airlines's change policy now?

    IndiGo Airlines  flight change policy allows you to make changes to your flights from the day of flight booking till 2 hours prior scheduled departure. There will be a change fee charged, depending upon the ticket type.

  • Can you get a refund if there is a flight change due to IndiGo Airlines' fault?

    If a flight is changed due to the airline's fault, then you’re entitled to receive a full refund irrespective of the flight route and the ticket fare type. 

  • Which ticket fare type can make changes to an IndiGo Airlines flight?

    IndiGo Airlines flight change policy allows all ticket fare types to make changes to their flights.

  • What happens if my new flight costs less than my original flight?

    If your new flight costs less than the original flight, then the remaining balance will be forfeited.

  • Can I change my ticket, which was purchased from a third-party agent?

    IndiGo Airlines  change policy doesn’t apply to third-party tickets. Contact your agent to know more about the change policy.

  • Can I change my seat after check-in with IndiGo Airlines ?

    If you do not wish to make a seat booking in advance, then you can ask the ground staff to book a seat as desired by you on the day of departure.

  • Can I make changes in my IndiGo Airlines flight if I am traveling outside India?

    Yes you can make changes to all international flights outside India, after paying a change fee depending on flight route, cabin class, and how late you make changes.

  • How can I rebook my IndiGo Airlines flight ticket online?

    You can rebook your IndiGo Airlines  ticket online if you purchased it directly from the official website. To rebook your ticket, you will need to first cancel your flight via Manage Booking, and make a fresh reservation via IndiGoAirlines.com.

  •  Can I make a name change in my IndiGo Airlines flight?

    Name changes are not allowed as per Indigo Airlines change policy. In case of any typing error, you can reach out for help. 

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