LOT Polish Airlines Cancellation and Refund Policy

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About LOT Polish Airlines

Do you need to cancel a LOT Polish Airlines flights due to unavoidable circumstances? Well, in that case, you must be aware of the LOT Polish Airlines cancellation and refund policy to avoid any confusion during the process. The airline provides its passengers with the most flexible alternative when you have a sudden change in plan.

Poland’s flag carrier airline LOT Polish Airlines is incorporated as Polskie Linie Lotnicze LOT S.A. Founded in 1928; the airline is one of the world’s oldest airlines in operation and most popular among the passengers.

LOT Polish Airlines Cancellation Policy

There could be several circumstances when you have to cancel your flight at the last moment or just after booking it. In such a scenario, you should know your rights and the airline’s policy. If you have booked a LOT Polish Airlines flight and need to cancel or reschedule it, fret not. The airline promotes a flexible and convenient flight cancellation policy. Let us know about the amendments for canceled flights.

LOT Polish Airlines 24 Hour Cancellation Policy

LOT Polish passengers, irrespective of their ticket type, can easily cancel their flight within 24 hours of booking and can claim a complete refund for the ticket. However, it is advisable to understand the following points before canceling your flight:

• Under the LOT Polish Airlines 24-hour cancellation policy, the airline will not charge any cancellation fee if the flight is canceled within 24 hours of reservation.
• However, the flight’s scheduled departure should be more than 168 hours at the time of canceling.
• The policy is applicable on both refundable and non-refundable tickets.
• The policy does not apply to bookings made with travel credit vouchers.
• The reservation must not have more than nine passengers.

LOT Polish Airlines Cancellation Policy Due to Covid-19

LOT Polish Airlines flight cancellation and refund policy have undergone some specific changes due to the Covid-19 outbreak.

• The airline provides you with flexible rebooking options to change the date of the journey or the route within one year from the date of purchase.
• You can make only one change if you have purchased a ticket before March 31, 2022.
• You can only make a one-time change for the tickets purchased after April 1, 2022.
• Tickets can be changed without any additional charge within 30 days from the original travel date in the same class.
• Routing change is possible within one year after the original departure date.

LOT Polish Cancellation Policy for Refundable and Non-refundable Tickets

The airline’s cancellation policy depends on several situations and the fare type. Sometimes even a non-refundable ticket is also eligible for some compensation. Hence, it is always wise to know the policies beforehand.

• If you cancel the ticket within 24 hours, you are eligible for a complete refund, and you do not have to pay any cancellation fee, irrespective of the type of ticket.
• Non-refundable tickets will not be entertained with any compensation after the 24hours risk-free period.
• Both refundable and non-refundable ticket holders are liable to pay a cancellation fee.
• If the airline cancels its flight, you are eligible for compensation, irrespective of the ticket you hold.

LOT Polish Airlines Cancellation and Refund Policy for Different Class

The cancellation policy of LOT Polish Airlines varies from cabin to cabin. Business-class passengers enjoy more luxury and flexibility in comparison to Economy passengers. Take a look at the below points to find relevant information:

Economy Class

• LOT Polish Airlines Economy tickets are non-refundable. Hence, if you might need to cancel your flight, consider purchasing a refundable ticket if there could be such circumstances.
• The economy ticket holders must pay a cancellation fee of $100-$500.

Premium Economy Class

• Premium Economy has both flexible and discounted tickets (with restrictions).
• The airline allows you to make some changes to your Premium Economy ticket, and if you need, you can reschedule or manage your trip.
• A cancellation fee will be applicable in case of cancellation.

Business Class

• Like Premium Economy, Business class tickets have flexible and discounted tickets (with restrictions).
• Business-class tickets are mostly refundable and, in some circumstances, do not have to pay any cancellation fee.

How to Get Compensation in Case of Flight Delay or Cancellation?

If the airline cancels your flight due to an emergency, then the passengers are eligible for some compensation. However, the amount of the LOT Polish flight cancellation compensation is calculated based on the length of delay.

• If the flight was delayed for more than 3-6 hours, you will receive $150.
• If the flight is delayed for more than 6-9 hours, you will receive $300.
• If the flight is delayed for more than 9 hours, you will receive $450.
• In case, the airline cancels the flight, you will be provided with an alternate flight, or the airline will offer you a meal, accommodation, and free transport.
• If the alternate flight is not suitable to you, you can claim for a refund.

How to Cancel a LOT Polish Flight?

You can cancel a LOT Polish Flight by simply visiting its official website or by calling their customer support number. The executive will guide you to cancel the flight easily. However, if you are canceling the flight after 24-hours of booking, you need to pay $100-$500 as a cancellation fee.

Cancel Flight Ticket Online

• Visit https://www.lot.com/us/en.
• Click on Manage Booking tab and provide your Booking Reference and surname, and then click Next.
• The next page will display all your bookings, from which you can select the one you want to cancel.
• Click on the Cancel button and continue.
• LOT Polish will approve your cancellation request and deduct the applicable cancellation fee and initiate a refund if you are eligible.

Cancel Flight Ticket Offline

• You can either visit LOT Polish’s counter at the airport or call 1 (212) 789 0970
• If you have called LOT Polish’s customer support number, select the language that suits you the best.
• Provide the required information asked by the agent (user name, ticket number, arrival city, and other information to verify your identity).
• Choose the trip you want to cancel.
• Choose a payment method if you have to pay a cancellation fee for LOT Polish flights.
• The airline will send a confirmation mail regarding the cancellation.

LOT Polish Cancellation Fee

The passengers are required to pay $100-$500 as a cancellation fee if they cancel the flight after 24 hours of booking. The cancellation fee also depends on the pricing regulations that apply to your booking. If your ticket is eligible for a refund, the airline will initiate the refundable amount within 7-10 days.

• For international flights, the cancellation fee is $200 for Economy Class, $250 for Premium Economy, and $300-$500 for Business Class.
• For domestic flights, the cancellation fee is $100 for Economy Class, %150 for Premium Economy, and $150 for Business Class.

LOT Polish Refund Policy

There could be some instances when you have to cancel the flight. However, you are still eligible for a refund under some circumstances.

• If you cancel your LOT Polish flight within 24 hours of booking and if the flight’s scheduled departure is at least 168 hours later, you are eligible for a refund.
• If you hold a refundable ticket, you are eligible for a refund. However, a cancellation fee will be applied to you.
• If the airline cancels your flight, you will receive compensation or a complete refund.
• You can get a refund in a credit voucher, which is not refundable. You can keep the value of the entire ticket and use it within two years to buy a new one.

How to get Refund from LOT Polish Airlines?

If you have canceled a LOT Polish flight and want to request a refund, then there are two ways- Online and Offline via phone call.

Online Method

• Visit https://www.lot.com/us/en help-center/popular-topics/ticket-refund
• Fill in the form to receive a refund for the canceled flight
• Once the airline accepts your request, the refund will be credited into your account within 14 days.

Offline Method

• Call LOT Polish Airlines customer support number based on your language and region
• Click on the correct button to talk with an agent
• Share the required information with LOT Polish’s expert agent
• Request for a refund

LOT Polish Airlines Customer Support Number for cancellation and Refund Policy

The LOT Polish Airlines customer support number varies depending on the region you are calling from. Here is a list of the important phone numbers required to cancel your LOT Polish flight or claim a refund.

• USA: (212) 789 0970
• Canada: +1 416 236 4242
• France: +3 315 569 8083
• Greece: +30 213 038 2141
• Spain: +3 491 836 8553

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