Philippine Airlines Customer Support Number

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by Liana Alvarao

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About Philippine Airlines

Philippines Airlines is the flag carrier airline of the Philippines. Founded in 1941, the airline is headquartered in  PNB Financial Center in Pasay. Being the first and oldest commercial airline in Asia, it serves hundreds of happy customers on a daily basis. But there are many cases when passengers feel the need to contact the airline. To assist them, they have created a Philippine Airlines customer support number which allows them to reach out and get their issues solved in no time. Below is a list of contact numbers for the hub, as well as other countries where the airline flies to. 

Philippine Airlines Customer Support

Philippines Airlines (PR) offers a wide range of services and also has a specified policies for cancellation, baggage, etc. With such formalities comes a line of queries and doubts, But don’t worry! You can easily solve your issues and take help from Philippines Airlines customer service. Check out the important contact details of the airline: 

Contact number / Toll-free number / Email – For Hub

  • Telephone number Philippines – (+63) 919-056-2255
  • Manila landline number – (+632) 8539-0000 / (+632) 8855-8888 
  • Email- wecare

Contact number – For Other Countries

CountryCityContact Number
AustraliaAll cities 02 9249 9900
JapanAll cities 81-3-6262-5663 
Hong KongAll cities (852) 2301 9300
United KingdomAll cities +44 808- 164-9888
ChinaAll cities +86 400 1002752

Waiting Time

The average waiting time while contacting Philippines Airlines phone number is 2-3 hours. However, the time duration might be more or less depending upon the availability of agents.

Other modes of Philippines Airlines Customer support service 

Philippines Airlines (PR) has managed to create several other contact methods, in case you fail to reach Philippines Airlines customer service number. You can either contact through Email, chat, or by social media. Check out the methods below:

Social Media Support

Social Support is an amazing way to connect with Philippines Airlines (PR). Through this way, you can check out their new policies and ask your queries over social media accounts such as Facebook, Instagram, and Twitter. The best part is that this service is available all the time to make your journey hassle-free.  

Chat Support

You can also contact and chat with the customer support executive of the airline via Faceboon Messenger and WhatsApp. The WhatsApp number of Philippines Airlines is (+63) 998-951-4359.

Email Support

Although an email option is available, it should be your last resort to reach Philippines Airlines. The reason, not only is this method slow, but chances are your email goes unread due to heavy mail traffic. Nevertheless, the email id to mail your queries is : wecare

How Lowest Flight Fares helps customers resolve their issue with Philippines Airlines?

When you get in touch with Lowest Flight Fares for any Philippines Airlines customer service related issue, for a ticket purchased from us, we will assist you better and resolve all your issues faster. Whether you seek assistance for canceling, rescheduling, booking, rebooking, refund, related issues, we provide you with detailed information and resolve the issue.


  • Why do customers call the Philippines Airlines customer support number?

    Customers make a call in Philippines Airlines customer support to solve their queries regarding their trip. Such queries can be anything from refund to cancellation and baggage policies of the airline.

  • What kind of issue does a Philippines Airlines customer support executive resolve?

    Philippines Airlines customer support executive resolves several queries such as itinerary changes, reservation, flight cancellation, refund, etc. Besides, they also help in providing flight information, issuing tickets, check-in, and solving ticket-related issues.

  • Which issues can’t be resolved with a call to Philippines Airlines customer support?

    Issues such as baggage lost and found, travel documents (passport, visa) requirement, etc. is the responsibility of the concerned airport. Hence, such issues cannot be resolved by customer support executives.

  • What should you do if you are not satisfied with your call to the Philippines Airlines customer support executive?

    If in any case you’re not happy with your call to the customer support executive you can try other methods of contact. Try hanging up and calling again after some time. You can also make a call at their WhatsApp number.

  • How do I contact the Philippines Airlines customer support number?

    You can contact Philippines Airlines in several ways. The modes of contact include phone support, email support, chat support, and social media support.

  • What is the waiting time when calling Philippines Airlines customer support number?

    The average waiting time is 2-3 hours, but might vary as per the availability of customer support representatives.

  • Is there a Toll-free contact number of Philippines Airlines?

    Unfortunately, Philippines Airlines doesn’t have a toll-free number. You can contact them via : (+63) 919-056-2255.

  • How Lowest Flight Fare resolves customer’s queries associated with Philippines Airlines customer service?

    When you book your tickets with Lowest Flight Fare, we take full responsibility in resolving all your issues with Philippines Airlines. We also ensure faster and seamless service.

  • Is Philippines Airlines a good airline?

    Philippines Airlines is certified as a 3-Star Airline for optimum quality of its airports and impeccable onboarding services. They have also received positive product ratings including seats, amenities, food & beverages, cleanliness and service.

  • Is contacting the Philippines Airlines customer support number useful?

    Yes, it is very useful for passengers to contact Philippines Airlines customer support. After contacting them, you can simply resolve your queries and have a seamless flying experience.

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