TAG Airlines Cancellation and Refund Policy

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About TAG Airlines

Traveling by flight can sometimes be expensive and terrifying too which is why many people often appreciate the lower and more affordable fares. In fact, the fare of an airline ticket tends to be one of the first things that people look for when they book with comfort and convenience. The one thing which is often overlooked is the possibility of a refund. TAG Airlines offer flexible cancellations and a hassle-free refund policy. With  TAG Airlines Cancellation and refund policy, you can travel around the world with a wide range of domestic and international flights. 

Transportes Aereos Guatemaltecos or simply TAG, is a private passenger and cargo airline based in Zone 13 of Guatemala City with its main hub at La Aurora International Airport. It was founded in 1969 in Guatemala City. It is also the first airline in Guatemala to be certified by the ICAO.

TAG Airlines Cancellation Policy

TAG Airlines cancellation policy is designed to make its passengers book their flight with utmost convenience. Although all tickets are non-refundable, TAG Airlines lets its passengers cancel the flight free of charge under some circumstances. Read below to know more about TAG Airlines various policies.

TAG Airlines Cancellation Policy for Refundable and Non-Refundable Tickets

TAG Airlines tickets are not refundable and hence it is better to make the reservation only if you are sure about your trip. However, if the airline denies you boarding or cancels the flight or the flight gets delayed, then you may receive a future travel credit voucher.

How to Get Compensation in case of Flight Delay or Cancellation?

  • If the flight is canceled and you are informed about the same prior 24 hours of the scheduled departure then you are eligible to receive compensation for your ticket.
  • If your flight gets delayed for more than 4 hours, then the airline will provide you meals at no charge. 

How to Cancel a TAG Airlines Flight?

Without any hassles, you can easily cancel your TAG Airlines  flight by simply visiting the airline’s official website or at the airport’s ticket counter. You can reprogram your ticket at most 24 hours after being No Show. You have to pay $100 as a penalty charge.

Cancel Flight Ticket Online

  • Visit the official website of TAG Airlines. The requirement for TAG Airlines flight cancellation is a  six-character confirmation. To know this six-character number you can check your booking confirmation email.
  • On the Manage booking page, you need to enter the last name in the passenger’s data finder. 
  • Then, click on the change or cancel trip next to the flight itinerary.
  • Select the flight you want to cancel.
  • Before proceeding further, first, you have to review the TAG Airlines cancellation policy. The next page will take you to the flight refund cancellation.
  • Select “Confirm my Cancellation”.
  • Once you Confirm, You will receive a confirmation mail regarding the cancellation.

Cancel Flight Ticket Offline

  • Visit the TAG Airlines counter at the airport or call (+502) 2380-9400.
  • Once you call the TAG Airlines customer support, select the language which suits you the best.
  • Give the information asked by the agent such as user name, ticket number and other information to verify you.
  • Select the trip you want to cancel.
  • Select a payment method if you are required to pay a cancellation fee for TAG Airlines flights.
  • After that, the airline will send a confirmation mail regarding the cancellation.

TAG Airlines Cancellation Fee

Passengers have to pay $100 as a cancellation fee and in case of NO Show, you have to pay $100 as penalty fee. The cancellation fee depends on the price regulations which are implemented for your booking.

TAG Airlines Refund Policy

All TAG Airlines flight tickets are non-refundable.

TAG Airlines Customer Support Number for Cancellation and Refund Policy

TAG Airlines customer support number differs depending on the country you are calling from. Following is a list of the important phone numbers required to cancel your TAG Airlines flight. If you have any queries, you can contact the airline here:

  • Toll-free number: (502) 2380 9400


  • Can I cancel my TAG Airlines flight and claim a refund?

    Yes, You can apply for a cancellation request for the flight booked through the airline’s official website, TAG Call Center, or airport counters. The cancellation would be applicable on all fares except for Basic and Classic fares, where passengers are not eligible for a refund.

  • How much is the cancellation fee for TAG Airlines?

    The TAG Airlines flight cancellation fee is $100. However, your eligibility criteria for a refund or credit voucher depend on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    All TAG Airlines tickets are non-refundable.

  • Does Canceling a flight give you a refund?

    You will not receive any refund if you cancel a TAG Airlines flight.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, you will receive the refund in the form of a future credit voucher.

  • Can I make a cancellation request on the day of departure?

    TAG Airlines allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class and many other factors.

  • What are the easiest ways to cancel my TAG Airlines flight ticket?

    You can cancel your TAG Airlines flight by visiting the official website. 

  • Is it possible to make flight changes onTAG Airlines?

    Yes, TAG Airlines allows its passengers to modify changes in their bookings easily.

  • What should I do if TAG Airlines cancels my flight?

    In case TAG Airlines cancels your flight or denies you boarding, the airline compensates for the inconvenience.

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