WestJet Airlines

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About WestJet Airlines

WestJet Airlines(WS) is a major Canadian Airline headquartered in Calgary, Alberta. Founded in 1994, it is the second-largest airline of Canada. In addition, WestJet flights operate 777  flights per day. With its primary hubs at the airports of Calgary, Toronto and Vancouver, WestJet Airlines(WS) serves 108 destinations in 25 countries of North and Central America, the Caribbean, and Europe. Furthermore, the airline is not a member of any Airline Alliance Group; however, it does have a codeshare agreement with 20 airlines. 


The fleet size of WestJet Airlines is 104 and entirely consists of narrow body aircrafts made mostly out of Boeing aircrafts.

Let’s find out the list of aircrafts employed for WestJet Airlines(WS):

AircraftIn Fleet
Boeing 737-70046
Boeing 737-80038
Boeing 737 MAX 814
Boeing 787-98

WestJet Airlines Flight Details

Flights Per WeekMost Popular Destination
27435Toronto International Airport(YYZ)

Popular WestJet Flights Routes and Destination

OriginDestinationDeparture DateBest Price
Nanaimo(YCD)Vancouver(YYR)Mar 05, 2022USD 169 
Edmonton(YEG)Kelowna(YLW)Apr 29, 2022USD 243 
Ottawa(YOW)Toronto(YYZ)Mar 15, 2022USD 214 
Comox(YQQ)Vancouver(YYR)Jun 06, 2022USD 278 
Grande Prairie(YQU)Calgary(YYC)Jun 18, 2022USD 254
Las Vegas(LAS)Vancouver(YYR)Sep 23, 2022USD 195
Nassau(NAS)Toronto(YYZ)Jun 15, 2022USD 318 
Atlanta(ATL)Calgary(YYC)May 13, 2022USD 298
Phoenix(PHX)Vancouver(YYR)May 15, 2022USD 357 
Orlando(MCO)Toronto(YYZ)Apr 26, 2022USD 366

Top Airports Served by WestJet Airlines

  • Calgary Airport (YYC)
  • Toronto Pearson Intl Airport (YYZ)
  • Vancouver Intl Airport (YVR)
  • Edmonton Airport (YEG)
  • Winnipeg Airport (YWG)
  • Halifax Intl Airport (YHZ)
  • Los Angeles Airport (LAX)
  • Las Vegas Harry Reid Intl Airport (LAS)
  • Victoria Intl Airport (YYJ)
  • Ottawa Airport (YOW)
  • Kelowna Airport (YLW)
  • Saskatoon Airport (YXE)
  • Cancun Airport (CUN)
  • Phoenix Sky Harbor Intl Airport (PHX)
  • New York LaGuardia Airport (LGA)

WestJet Airlines Policies & Services 

Cancellation Policy

The WestJet Airlines cancellation policy provides flexibility and premium benefits, offering a convenient journey to all their passengers. Besides, with WestJet Airlines, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their WestJet flights only if the booking is made from WestJet Airlines official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then WestJet Airlines will not charge any cancellation fee. 
  • The amount of cancellation fee also depends on the flight route, destination and many more.
  • The WestJet Airlines 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

  • As per WestJet Airlines(WS) flight cancellation refund policy the passenger is eligible for a refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the WestJet flights depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the WestJet Airlines cancellation policy.

Baggage Policy

  • The baggage policy of WestJet Airlines(WS) allows one piece of carry-on baggage and one personal item bag in both business and economic class. 
  • The dimensions for the carry-on baggage should not exceed 53cm x 23cm x 38cm. The carry-on baggage means a backpack, bag or suitcase.
  • The personal item bag is considered as the handbag, laptop bag , garment bag or kennel, which should be of allowed dimension(41cm x 15cm x 33cm), and fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Canada

Cabin Class/ FlightBaggage allowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches

Baggage Allowance for flights to and from North, Central America

Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces50lbs62 inches
Economy Class2 pieces50lbs62 inches

Baggage Allowance for flights to and from Cuba,  Jamaica or Trinidad and Tobago:

Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class4 pieces50lbs62 inches
Economy Class4 pieces50lbs62 inches

Baggage Allowance for Flights to and from Europe

Cabin Class/ FlightNo. of pieces allowedBaggage AllowanceMaximum size
Business Class2 pieces50lbs62 inches
Economy Class2 pieces50lbs62 inches

Carry on baggage for infants

  • WestJet Airlines(WS) will transport your infant’s child seat and stroller free of cost under checked baggage. You can also carry your child’s accessories as an addition to the parent’s checked baggage. 
  • The airlines also recommends the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • WestJet flights allows small domestic pets like dogs, cats, rabbits, and a few birds to travel along with passengers in the cabin. 
  • The pet container/ kennel must be small enough to fit in the carrier underneath the seat in front of you. 

Booking Fee

A nominal service fee for WestJet Airlines scheduled flights is charged on flight bookings varying on the duration of the flight and the destination. 

Check-in & Verification

  • WestJet Airlines(WS) offers you an online check-in option via website or WestJet App, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your WestJet flights departure date till 60 minutes before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

After the check-in process,  you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

  • Traveling via WestJet Airlines(WS) means a whole package of entertainment, from which you can choose what suits you best. 
  • Moreover, the WestJet Airlines aircrafts are packed with seatback screens and Wi-fi access to make your journey impeccable. You can watch your favorite movie or TV shows, enjoy music or listen to calm music/stories for a relaxing journey. 

WestJet Airlines Meal Policy

  • WestJet Airlines provides in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner (inspired by Canada), which are available according to your flight duration. 
  • The meal variations are allotted according to the particular destination. Moreover, you can pre-order your favorite meals via the official website or the WestJet App of the Airline.

Customer Support

Passengers utilizing WestJet flights can call on their customer support number +1 403 444 2552 or visit https://www.westjet.com/en-ca for any other queries.


  • Does WestJet Airlines provide wheelchair service to specially-abled passengers?

    Yes, WestJet Airlines(WS) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with WestJet Airlines?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for WestJet Airlines flights. 

  • Is it safe to travel with WestJet Airlines during Covid-19?

    WestJet Airlines(WS) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, WestJet Airlines ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does WestJet Airlines provide in-flight dining?

    WestJet Airlines(WS) provides complimentary food and beverages on all flights, depending on the duration and destination you’re flying to.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does WestJet Airlines charge for flight cancellation?

    If you cancel your WestJet Airlines flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per WestJet Airlines flight cancellation policy. 

  • Where can I check my WestJet Airlines flight status?

    You can simply visit the official website of WestJet Airlines(WS). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does WestJet Airlines allow pets on flights?

    WestJet Airlines(WS) allows small domestic pets like dogs, cats, rabbits, and a few birds to travel along with passengers in the cabin. 

  • Can I cancel my WestJet Airlines flight?

    Yes, You can easily initiate a cancellation request for the flight booked via WestJet Airlines.com, WestJet Airlines Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible WestJet Airlines flights canceled within the allowed time span.

  •  Can I cancel my WestJet Airlines reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does WestJet Airlines charge for flight cancellation?

    The WestJet Airlines(WS) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per WestJet Airlines cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to cancel the flight booking within the allotted time frame, then the airline will charge a cancellation fee of $200(for domestic) and $750(for international).

  • How long will it take to get the refund ?

    The refund is usually initiated within 7-10 days of WestJet Airlines flight cancellation.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    WestJet Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Popular Destinations, Routes & Related Topics

Popular Destinations
Popular Routes
  • Cheap flights from Nanaimo to Vancouver
  • Cheap flights from Edmonton to Kelowna
  • Cheap flights from Ottawa to Toronto
  • Cheap flights from Comox to Vancouver
  • Cheap flights from Grande Prairie to Calgary
  • Cheap flights from Las Vegas to Vancouver
  • Cheap flights from Nassau to Toronto
  • Cheap flights from Atlanta to Calgary
  • Cheap flights from Phoenix to Vancouver
  • Cheap flights from Orlando to Toronto
Related Topics
  • Customer Support Number
  • Cancellation & Refund Policy
  • Unaccompanied Minor Policy
  • Flight Change Policy
  • Flight Status
  • Baggage Policy
  • Check-In Policy
  • Business Class
  • First Class
  • WestJet Airlines

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