Air India Express Flight Change Policy

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About Air India

A huge number of flight cancellations are made by the passengers, costing airlines a huge loss. To counter this situation, airlines have introduced various flight change policies under which passengers can change their itinerary, instead of canceling the entire reservation. Air India Express flight change policy gives an opportunity to every individual to modify their flight reservations without having to cancel, and incur a cancellation fee.

Air India Express is an Indian low-cost airline that is headquartered in Kochi, Kerala and operates its flights to more than 33 destinations around the Middle East and SouthEast Asia. This airline is operated by Air India Limited, a wholly-owned subsidiary of the Tata Group. Now let’s check out the key highlights of the flight change policy of this airline.

Air India Express Flight Change Policy

  • As per the Air India Express change flight policy passengers are allowed to make changes to their reservation free of charge, provided that they do so within 24 hours of booking.
  • Air India Express change flight policy will be applicable only on the flights booked through the official website of Air India Express.
  • According to the Air India Express name change guidelines, passengers are allowed to correct first and last names up to 3 characters. 
  • The policy also states that only one change per passenger and per booking is allowed regardless of domestic and international travel.
  • If any passenger has to change their booking due to being Covid positive or due to any death of a close family member, no change fee will be charged. You must provide a valid proof in order for this clause to work out.
  • If you cancel your flight booking after the risk-free period, then you will have to pay a change fee, as decided by the airline.

Air India Express Flight Change Fee

  • Air India Express flight change is charged if you make alterations in a flight ticket after 24 hours of booking. 
  • A change fee of up to INR 2500 to INR 3000 is levied, depending on the type of changes made, flight route (domestic and international), and ticket type.  
  • The airline will not charge any change fee for First and Business class until 2 hours of scheduled departure.For other cabin classes, the charge fee still applies.

Steps To Change Air India Express Flight

Fortunately, you can easily change and make modifications in your flight via the official website of the airline. Check out the simple steps to learn about the process and make changes as required.

  • Go to AirIndiaExpress.in. 
  • Select My Bookings tab. 
  • Access your flight booking by entering your ticket credentials like Booking Reference / Ticket Number and Last Name. 
  • Your flight details will appear. Hit on change reservation option.
  • The drop down list will pop up, select the type of change you wish to make.
  • Make the required changes and confirm them.
  • Air India Express will send you a confirmation over your registered email. Your new e-ticket will be sent to you via mail as well.

FAQs

  • How can I change my flight without a fee?

    You can change an Air India Express flight for free of cost, provided that you do so within 24 hours of booking. After this period, a change fee will be charged. 

  • What is Air India Express’s change policy now?

    Air India Express flight change policy allows you to make changes to your flights from the day of flight booking till 2 hours prior scheduled departure. There will be a change fee charged, depending upon the ticket type.

  • Can you get a refund if there is a flight change due to Air India Express’s fault

    If a flight is changed due to the airline's fault, then you’re entitled to receive a full refund irrespective of the flight route and the ticket fare type. 

  • How late can you change an Air India Express flight?

    Air India flight change policy allows all ticket fare types to make changes to their flights up to 2 hours prior to their original scheduled departure. 

  • What happens if my new flight costs less than my original flight?

    If your new flight costs less than the original flight, then the remaining balance will be credited to your travel funds or refunded back to your original source of payment. 

  • Can I change my ticket, which was purchased from a third-party agent?

    Air India Express allows you to make flight ticket changes, purchased from a third-party agent. However, you might be asked to pay fare differences if applicable.

  • Can I change my Air India Express flight the same day?

    Air India Express only allows same day flight change for First and Business class till 2 hours prior to the scheduled departure.

  • Can I make changes in my Air India Express flight if I am traveling outside India?

    Yes you can make changes to all international flights outside India, after paying a change fee of up to INR 2500 to INR 3000, depending on the flight route and fare type. 

  • How can I rebook my Air India Express flight ticket online?

    You can rebook your Air India Express ticket online if you purchased it directly from the official website. To rebook your ticket, you will need to first cancel your flight via Manage Booking, and make a fresh reservation via AirIndiaExpress.in.

  • Can I change to a Basic Economy fare ticket?

    Yes you can make changes to a Basic Economy fare ticket without paying any change fee, provided the changes are made within 24 hours of booking. 

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