Cambodia Airways

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About Cambodia Airways

Cambodia Airways Co., Ltd., operating as Cambodia Airways is a full-service airline based in Phnom Penh of Cambodia. In addition, it was founded five years ago in September 2017, and has a primary hub at Phnom Penh International Airport. The company slogan is The Wings of Cambodia and its IATA code is KR. As of 2019, Cambodia Airways flights are operated to eight routes including Siem Reap and Sihanoukville for domestic flights, and to Macau, Bangkok (Suvarnabhumi Airport), and Fuzhou (Mainland China). 

Fleet

The fleet size of Cambodia is 6 and consists of aircrafts made out of Airbus and Saab aircrafts.

Let’s find out the list of aircrafts employed for Cambodia(KR):

AircraftIn Fleet
Airbus A330-2003
Airbus A330-3006
Total6

Cambodia Flight Details

Flights Per WeekMost Popular Destination
1147Phnom Penh International Airport (PNH)

Popular Cambodia Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Phnom Penh (PNH)Chengdu (CTU)Jun 21, 2022USD 551
Wenzhou (WNZ)Siem Reap (REP)Oct 05, 2022USD 343
Chengdu (CTU)Bangkok (BKK)Sep 13, 2022USD 382
Macau (MFM)Phnom Penh (PNH)Jul 10, 2022USD 283
Singapore (SIN) Wenzhou (WNZ)Aug 06, 2022USD 221
Siem Reap (REP)Bangkok (BKK)Nov 12, 2022USD 455

Top Airports Served by Cambodia

  • Phnom Penh International Airport (PNH)
  • Siem Reap International Airport (REP)
  • Chengdu Shuangliu International Airport (CTU)
  • Fuzhou Changle International Airport (FOC)
  • Wenzhou Longwan International Airport (WNZ)
  • Hong Kong International Airport (HKG)
  • Macau International Airport (MFM)
  • Singapore Changi Airport (SIN)
  • Suvarnabhumi Airport (BKK)
  • Samui Airport (USM)

Cambodia Policies & Services 

Cancellation Policy

The Cambodia cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Cambodia, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Cambodia flights  only if the booking is made from the airline’s official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Cambodia will not charge any cancellation fee. 
  • The amount of cancellation fee also depends on the flight route, destination and many more.
  • The Cambodia 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

  • As per Cambodia(KR) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the Cambodia flights  depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Cambodia cancellation policy.

Baggage Policy

  • The baggage policy of Cambodia(KR) allows one carry-on baggage and one personal item bag each for all cabin classes. 
  • The dimensions of wheel or non-wheel handbag must not exceed 56cm x 36cm x 23cm and shouldn’t weigh more than 15lbs. 

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Cambodia
Class of TravelWeight AllowanceNo. Of Pieces
Business70 lbs1 piece 
Economy (Premium, Flex, Saver)50 lbs1 piece 
Baggage Allowance for flights to and from China, Hongkong, Macau, Singapore, Thailand
Class of TravelWeight AllowanceNo. Of Pieces
Business70 lbs1 piece 
Economy (Premium, Flex, Saver)50 lbs1 piece 

Carry-on baggage for infants

  • Cambodia(KR) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Cambodia flights allow domestic cats, dogs, birds, and other household pets for transportation on all the flights of this airline. 
  • All the necessary arrangements should be made by the pet owners including the container of your pet. 

Booking Fee

A nominal service fee for Cambodia scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • Cambodia(KR) offers you an online check-in option via their website, from where you can print out your boarding pass and print your e-ticket from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your Cambodia flights departure date till 2 hours before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

Checked Baggage

After the check-in process, you need to get your baggage checked at the baggage counter no later than 45 minutes before scheduled departure.

In-flight Entertainment

  • Traveling via Cambodia flights  provides you a whole package of complimentary entertainment for Economy and Business class passengers, irrespective of the flight route. 
  • The Cambodia aircrafts are packed with overhead screens and Wi-fi access to make your journey impeccable. You can watch your favorite movie or TV shows, and enjoy listening to the music by simply connecting to the airline’s Wifi.

Cambodia Meal Policy

Cambodia provides in-flight complimentary beverages. However, you will have to purchase freshly prepared dishes for breakfast, lunch, and dinner, which is available according to your flight duration and destination. 

Customer Support

Passengers utilizing Cambodia flights  can call on their customer support number (855) 096 852 5555 or visit https://www.cambodia-airways.com for any other queries.

FAQs

  • Does Cambodia provide wheelchair service to specially-abled passengers?

    Yes, Cambodia(KR) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with Cambodia?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Cambodia flights. 

  • Is it safe to travel with Cambodia during Covid-19?

    Cambodia(KR) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Cambodia ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Cambodia provide in-flight dining?

    Cambodia(KR) provides complimentary beverages on all flights, depending on the duration and destination you’re flying to. You will have to purchase snacks from the crew.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Cambodia charge for flight cancellation?

    If you cancel your Cambodia flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hour time frame, a fee of 100$ to 500$ will be charged as per Cambodia flight cancellation policy. 

  • Where can I check my Cambodia flight status?

    You can simply visit the official website of Cambodia(KR). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  •  Does Cambodia allow pets on flights?

    Cambodia(KR) allows domestic cats, dogs, household birds, and other household pets for transportation on all the flights of this airline. 

  •  Can I cancel my Cambodia flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.cambodia-airways.com/, Cambodia Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Cambodia flights canceled within the allowed time span.

  •  Can I cancel my Cambodia reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  •  How much does Cambodia charge for flight cancellation?

    The Cambodia(KR) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  •  How long will it take to get the refund ?

    According to the airline, the refund is usually initiated within 7-10 days of Cambodia flight cancellation.

  •  Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  •  Can I make a cancellation request on the day of departure?

    Cambodia Airways flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Cambodia Airways Popular Destinations
  • Cheap flights to Singapore
  • Cheap flights to Phnom Penh
  • Cheap flights to Wenzhou
  • Cheap flights to Chengdu
  • Cheap flights to Macau
  • Cheap flights to Siem Reap
Cambodia Airways Popular Routes
  • Cheap flights from Phnom Penh to Chengdu
  • Cheap flights from Wenzhou to Siem Reap
  • Cheap flights from Chengdu to Bangkok
  • Cheap flights from Macau to Phnom Penh
  • Cheap flights from Singapore to Wenzhou
  • Cheap flights from Siem Reap to Bangkok
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