Fiji Airways Flight Change Policy

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About Fiji Airways

Looking for an airline that can save your reservation if your plans change? Fiji Airways is the perfect option to plan your journey. The airlines acknowledge the sheer pain of change in travel plans due to personal and professional reasons. With the Fiji Airways flight change policy, you do not have to worry at all. The airline offers maximum flexibility and charges a minimal change fee. This way you can easily reschedule and enjoy your trip seamlessly. In this post we will provide you a comprehensive guide on the airline’s change guidelines and how you can alter your reservation.

Fiji Airways (FJ) is a flag carrier airline of Fiji and is headquartered in Nadi city of Fiji. Its primary hub is at Nadi International Airport and operates scheduled flights to 13 domestic and international destinations. Incorporated in 1947, the Fiji Airways flights has successfully gained its forum and serves more than half a million passengers annually.

Fiji Airways Flight Change Policy 

Being a major airline, it understands the fact that many uncontrollable reasons cause passengers to make changes in their flight. In order to assist them, the airline has created a Fiji Airways change flight policy. Use this policy for your benefit and make changes as per requirement. Check out the key highlights of the policy below: 

  • The change policy allows you to make changes to your reservation without paying any change fee, provided that you cancel your reservation within 24 hours of the date purchase.
  • Fiji Airways (FJ) change policy is applicable only on tickets booked through official website, customer support, or airport’s ticket office.
  • All Fiji Airways change flight requests must be completed at least 24 hours prior to the scheduled departure. No same-day flight change is allowed.
  • At the time of making Fiji Airways change flight date request, the airline is not responsible for any other costs such as hotel or ground transportation. 
  • Fiji Airways flight change policy within 24 hours would not be applicable on bereavement fares, military fares, and reservations made via frequent flyer points.
  • The 24 hour policy is applicable to all fare types, classes of service, and all fare conditions.
  • Fiji Airways change fee of FJD 448 may be applicable, when changes are made within 24 hours of the scheduled departure date.

Fiji Airways Flight Change Fee

For those who fail to make changes and modifications in their flight booking within risk-free span are entitled to pay a change fee. Learn about the criteria and how change fee is levied:

Period before the departure date within which change request is madeFiji Airways change fee
From 60 to 31 days25% of the ticket price + any applicable fare difference
From 30 to 15 days50% of the ticket price + any applicable fare difference
Less than 15 days100% of the ticket price + any applicable fare difference
After scheduled departure100% of the ticket price + any applicable fare difference

Fiji Airways Allowed Changes 

Fiji Airways flight change policy permits passengers to request changes to all booking components, such as a change in flight date, time, destination, seat selection, name change. 

  • Fiji Airways change flight date
    As per change policy of the airline, by paying a reissue fee of FJD 336, you can change the flight date up to 11 months from the date of booking, provided that the travel must be completed by then. You can change the travel date through the Fiji Airways (FJ) customer service number or via the Manage Booking section at the airline’s official portal. 
  • Fiji Airways name change
    As per Fiji Airways name change policy, passengers can correct their name on the ticket up to three characters in the first, middle, or last name. A count of three characters shall not be understood as three each for first, middle, and last name. Fiji Airways change fee of FJD 448 would be applied along with the fare difference if any. 
  • Fiji Airways change seats
    At the time of check-in, passengers can pick their favorite spot onboard and make a seat change request. Also, the option to upgrade to an extra legroom seat in the same cabin class would be available for a fee of FJD 145 per segment, and any applicable fare difference. 
  • Fiji Airways change flight’s origin / destination
    To change flight destination / origin point, passengers may be required to pay a Fiji Airways change fee of FJD 560. Also, a fare difference may apply, if there is any. The destination or origin change request only applies to the flight operated by Fiji Airways.

Steps To Modify Fiji Airways Flight

  • Visit fijiairways.com
  • On the left side panel of the home page, click on the ‘Manage Booking’ tab.
  • Enter the booking reference along with your last name, and click on the ‘Search’ button to retrieve your booking. 
  • Click on the flight itinerary that needs to be changed. Click on the ‘Change’ button to proceed. 
  • With each flight change option, you may see Fiji Airways change fees along with any applicable fare difference, if you make changes after 24 hours of booking. 
  • Once you confirm the changes, a new e-ticket will be sent to you via email. 
  • You will also receive a confirmation text over mail and phone number.

Fiji Airways Schedule Change Policy

Here are the important highlights from the voluntary schedule change under the Fiji Airways flight change policy – 

Change of a booking by Fiji Airways 

  • As per airline’s change policy, the airline may change the flight schedule due to any requirement outside the airline’s control, and it has the right to reschedule a flight on a new date, and/or time. 
  • Most of these changes would be minor, and passengers would be given prior notice on the same. 

As per Fiji Airways’ schedule change policy, here the following circumstance where Arline reserve the rights to change a passenger’s booking – 

  • If there is a change in the relevant travel service associated with your booking.
  • If required by the relevant essential travel service providers in connection with your booking.
  • If any Fiji Airways carrier required a minimum number of passengers, and a minimum number of passengers has not reached.
  • If the essential travel service provider advises that the relevant service is not available on your booking anymore.
  • If the airline decides to change the Fiji Airways flight, it will offer you the travel credit of the same purchase price, and will not provide any other compensation. 

Schedule Change Under Visa Obligations

  • As per Fiji Airways change flight policy, If you’re forced to return home early,  neither the airline nor the travel service provider will offer you any refund, rather the booking value of the unused flight segment would be converted into future travel credit. 
  • At the time of purchasing a new flight, you can redeem the travel credit voucher, a fee of FJD 448 would be assessed from the remaining balance. Fare difference may apply
  • If passengers have obtained in-house or third-party travel insurance, then the Fiji Airways change fee would not be collected. However, passengers would still be responsible for any applicable fare difference. 

Fiji Airways Flight Upgrade

The passengers are allowed to make Fiji Airways flight change upgrades to Business class, and make their excursion even more interesting.

  • You can easily upgrade your Economy class flight to Business class upon fixed payment.
  • To make a flight upgrade, send in a request to the airline. Upon checking your eligibility, they will send an email if you’re eligible for the same. 
  • Remember, the higher your offer, the more chance you have of experiencing Business Class. 
  • New upgrade offers, changes or cancellations on your bid are permitted till 24 hours prior to your scheduled flight departure. 
  • The flight upgradation procedure comes with various amenities such as priority boarding, access to airport’s lounges, premium alcohol, and other luxurious amenities. 

FAQs

  • How can I change my flight without a fee?

    You can change a Fiji Airways flight for free of cost, provided that you do so within 24 hours of booking. After this period, a change fee will be charged. 

  • What is Fiji Airways's change policy now?

    Fiji Airways flight change policy allows you to make changes to your flights from the day of flight booking till 24 hours prior scheduled departure. There will be a change fee charged, depending upon the ticket type.

  • Can you get a refund if there is a flight change due to Fiji Airways's fault?

    If a flight is changed due to the airline's fault, then you’re entitled to receive a full refund irrespective of the flight route and the ticket fare type. 

  • How late can you change a Fiji Airways flight?

    Fiji Airways flight change policy allows all ticket fare types to make changes to their flights up to 24 hours prior to their original scheduled departure. 

  • What happens if my new flight costs less than my original flight?

    If your new flight costs less than the original flight, then the remaining balance will be credited to you as travel credits.

  • Can I change my ticket, which was purchased from a third-party agent?

    Fiji Airways change policy doesn’t apply to third-party tickets. Contact your agent to know more about the change policy.

  • Can I change my Fiji Airways flight the same day?

    Fiji Airways only allows same day flight change for First, Business, and Premium Economy Class up to 2 hours prior to the scheduled departure.

  • Can I make changes in my Fiji Airways flight if I am traveling outside Fiji?

    Yes you can make changes to all international flights outside Fiji, after paying a change fee of up to FJD 250 depending on the time of flight change from the scheduled departure.

  • How can I rebook my Fiji Airways flight ticket online?

    You can rebook your Fiji Airways ticket online if you purchased it directly from the official website. To rebook your ticket, you will need to first cancel your flight via Manage Booking, and make a fresh reservation via fijiairways.com.

  •  Can I change a Basic Economy fare ticket?

    Yes you can make changes to a Basic Economy fare ticket without paying any change fee, provided that you do so within 24 hours of booking. Post that, a change fee will be charged.

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