GOL Linhas Airlines

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About GOL Linhas Airlines

GOL Linhas is a Brazilian low-cost airline and is headquartered in Rio de Janeiro, Brazil. It was founded in 2000 and is the largest domestic and third-largest international airline of Brazil. Additionally, GOL Linhas flights operate from its primary hubs at Brasília International Airport, Pinto Martins – Fortaleza International Airport, Rio de Janeiro/Galeão International Airport, Salvador International Airport, and São Paulo/Guarulhos International Airport. As of now, GOL Linhas Airlines(G3), operates in 98 destinations in 18 countries of North and South America. With no current alliance, GOL has a codeshare agreement with 15 airlines. 

Fleet

The fleet size of GOL Linhas Airlines is 138 and consists of narrow-body aircrafts made completely out of Airbus aircrafts.

Let’s find out the list of aircrafts employed for GOL Linhas Airlines(G3):

AircraftIn Fleet
Boeing 737-70022
Boeing 737-80089
Boeing 737 MAX 827
Total138

GOL Linhas Airlines Flight Details

Flights Per WeekMost Popular Destination
6538São Paulo Guarulhos International Airport (GRU)

Popular GOL Linhas Flights Routes and Destinations

OriginDestinationDeparture DateBest Price
Fernando de Noronha (FEN)Recife (REC)Oct 25, 2022USD 201
Cuiabá (CGB)São Paulo (GRU) Mar 15, 2022USD322
Recife (REC)Salvador (SSA)Apr 07, 2022USD679
Rio de Janeiro (GIG)Brasilia (BSB)Apr 23, 2022USD623
Manaus (MAO)São Paulo (GRU)May 12, 2022USD578
Rio de Janeiro (GIG)Manaus (MAO)Oct 18, 2022USD487
São Paulo (GRU)Brasilia (BSB)Jun 21, 2022USD451
Belo Horizonte (CNF)Fortaleza (FOR)Jun 05, 2022USD343
Natal (NAT)São Paulo (GRU)Sep 13, 2022USD1012
Boston (BOS)São Paulo (GRU)May 10, 2022USD983

Top Airports Served by GOL Linhas Airlines

  • Sao Paulo Guarulhos Intl Airport (GRU)
  • São Paulo Congonhas Airport (CGH)
  • Brasilia Airport (BSB)
  • Rio de Janeiro Santos Dumont Airport (SDU)
  • Salvador Luís E. Magalhães Airport (SSA)
  • Porto Alegre Salgado Filho Airport (POA)
  • Belo Horizonte Tancredo Neves Intl Airport (CNF)
  • Recife Guararapes Intl Airport (REC)
  • Fortaleza Pinto Martins Airport (FOR)
  •  Rio de Janeiro–Galeao Intl Airport (GIG)
  •  Curitiba Afonso Pena Airport (CWB)
  •  Florianopolis Hercilio Luz Airport (FLN)
  •  Goiânia Santa Genoveva Airport (GYN)
  •  Navegantes Airport (NVT)
  •  Vitória Eurico Sales Airport (VIX)

GOL Linhas Airlines Policies & Services 

Cancellation Policy

The GOL Linhas Airlines cancellation policy provides flexibility and premium benefits, ensuring a convenient journey for all the passengers. Besides, with GOL Linhas Airlines, you don’t have to worry about the refund or last-minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their GOL Linhas flights only if the booking is made from GOL Linhas Airlines official website or via customer support. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then GOL Linhas Airlines will not charge any cancellation fee. 
  • The GOL Linhas Airlines 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

  • As per GOL Linhas Airlines flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the GOL Linhas flights depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the GOL Linhas Airlines cancellation policy.

Baggage Policy

  • The baggage policy of GOL Linhas Airlines(G3) allows one carry-on baggage and one personal item bag with maximum weight up to 22lbs. 
  • The dimensions for wheeled and non-wheeled bags must not exceed 55cm x 35 cm x 25cm.
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

  • The dimensions for checked baggage must not exceed 80cm x 50 cm x 28cm.
  • The weight of the checked baggage must not exceed 50lbs for all cabin classes and flight routes. 

 Baggage Allowance For Domestic Flights Within Brazil

Cabin ClassPremium EconomyMaxPlusLightPromo
Non-smiles class2 pieces 2 pieces 1 pieceNo baggageNo baggage
Smiles class2 pieces 2 pieces 1 pieceNo baggageNo baggage
Silver class2 pieces 2 pieces 1 piece1 piece1 piece
Gold class2 pieces 2 pieces 2 pieces 2 pieces 2 pieces 
Diamond class3 pieces 3 pieces 3 pieces 3 pieces 3 pieces 

Baggage Allowance For Flights To and From All International Destinations

Cabin ClassPremium EconomyMaxPlusLightPromo
Non-smiles class2 pieces 2 pieces 1 pieceNo baggageNo baggage
Smiles class2 pieces 2 pieces 1 pieceNo baggageNo baggage
Silver class2 pieces 2 pieces 1 piece1 piece1 piece
Gold class2 pieces 2 pieces 2 pieces 2 pieces 2 pieces 
Diamond class3 pieces 3 pieces 3 pieces 3 pieces 3 pieces 

Carry on baggage for infants

  • GOL Linhas Airlines will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • GOL Linhas flights only allows small domestic pets like dogs, cats, rabbits and small birds on the passenger cabin of the aircraft. 
  • The pet is allowed on the aircraft, only if the weight of the animal container and the pet together does not exceed 22lbs.

Booking Fee

A nominal service fee for GOL Linhas Airlines scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • GOL Linhas Airlines(G3) offers you an online check-in option via their website and mobile app, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
  • The web check-in opens up for all national and international flights 48 hours to 1 hour prior departure. However, for flights to and from the USA, the web check-in opens up 24 hours to 1 hour prior to the scheduled departure of your GOL Linhas flights.
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks at the airports from 3 hours to 1 hour prior scheduled departure. 

Baggage Check-in

After the check-in process, you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

  • GOL Linhas Airlines(G3) offers impeccable in-flight entertainment options to all their passengers. You can simply connect with the internet connection of the aircraft and open the gateway of endless entertainment. 
  • Furthermore, with the internet connection, you can use your wireless gadgets like laptops, ipads and smartphones for the purpose of work or watch a movie, TV series and cartoons for a full dose of enjoyment. 

GOL Linhas Airlines Meal Policy

GOL Linhas Airlines provides complimentary food or beverages on flights. However, you can purchase meals of your choice using debit/credit cards, directly from the cabin crew. 

Customer Support

Passengers utilizing GOL Linhas flights can call on their customer support number +1 855 862 9190 or visit https://www.voegol.com.br/en for any other queries.

FAQs

  • Does GOL Linhas Airlines provide wheelchair service to specially-abled passengers?

    Yes, GOL Linhas Airlines (G3) offers wheelchair and other mobility services upon request at your departing airport, for those who are unable to ascend the staircase or else.

  • Do I need to show any documents while flying with GOL Linhas Airlines?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for GOL Linhas Airlines flights. 

  • Is it safe to travel with GOL Linhas Airlines during Covid-19?

    GOL Linhas Airlines (G3) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, GOL Linhas Airlines ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes, you can bring your own food. However, the container should be sealed perfectly.

  • Does GOL Linhas Airlines provide in-flight dining?

    GOL Linhas Airlines (G3) provides complimentary food and beverages to all the passengers, depending upon their flight duration and destination. 

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does GOL Linhas Airlines charge for flight cancellation?

    If you cancel your GOL Linhas Airlines flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per GOL Linhas Airlines flight cancellation policy. 

  • Where can I check my GOL Linhas Airlines flight status?

    You can simply visit the official website of GOL Linhas Airlines (G3). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does GOL Linhas Airlines allow pets on flights?

    GOL Linhas Airlines (G3) only allows small domestic dogs and cats within the passenger cabin of the aircraft.

  • Can I cancel my GOL Linhas Airlines flight?

    Yes, You can easily initiate a cancellation request for the flight booked via https://www.GOL Linhas.com/, GOL Linhas Airlines Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible GOL Linhas Airlines flights canceled within the allowed time span.

  •  Can I cancel my GOL Linhas Airlines reservation for free within 24hours?

    If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  •  How much does GOL Linhas Airlines charge for flight cancellation?

    The GOL Linhas Airlines (G3) flight cancellation fee is 100USD to 400USD and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  •  How to get a refund with a non-refundable ticket?

    As per GOL Linhas Airlines cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to cancel the flight booking within the allotted time frame, then the airline will charge a cancellation fee.

  •  How long will it take to get the refund?

    The refund is usually initiated within 7-10 days of GOL Linhas Airlines flight cancellation.

  •  Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  •  Can I make a cancellation request on the day of departure?

    GOL Linhas Airlines flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

Popular Destinations, Routes & Related Topics

Popular Destinations
Popular Routes
  • Fernando de Noronha to Recife
  • Cuiabá to São Paulo
  • Recife to Salvador
  • Rio de Janeiro to Brasilia
  • Manaus to São Paulo
  • Rio de Janeiro to Manaus
  • São Paulo to Brasilia
  • Belo Horizonte to Fortaleza
  • Natal to São Paulo
  • Boston to São Paulo

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