GOL Linhas Aéreas Flight Change Policy

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About GOL Linhas Airlines

There are times when we are stuck in unforeseen situations and we miss our flight. It’s not only just frustrating but it also hurts our pocket. That’s why airlines have a flight change policy that can be availed at a nominal price which allows you to change your flight scheduled to the desired date. If you are flying with GOL Linhas Aereas, then you can use GOL LInhas flight change policy that allows customers to have the freedom to make necessary changes in their itinerary.

GOL Linhas Aéreas Inteligentes S.A also known as VRG Linhas Aéreas is a Brazilian low cost carrier based in Rio de Janeiro, Brazil. GOL operates on both domestic and international routes competing with other South American airlines primarily like LATAM Brazil and Azul. Gol Linhas Aereas has a main hub at São Paulo-Guarulhos International Airport, Rio de Janeiro – Galeão International Airport with focus cities in São Paulo, Rio de Janeiro.  

GOL Linhas Aéreas Flight Change Policy 

GOL Linhas ensures flexibility and accessibility to change their flight in case of emergencies. You can make the necessary changes or cancel the reservation without much hassle. 

• As per GOL Linhas change flight, customers can make changes in their itinerary depending on the fare types that decide cancellation fee, change, refunds. 
• According to GOL Linhas flight change policy, if the flight is cancelled 7 or more days before the boarding date, then passengers can cancel their flight at no cancellation fee as long as it is cancelled within 24 hours of receiving their confirmation. 
• If a passenger chooses to cancel their flight, then they will receive future credit points that can be used for future travel purposes. 
• The travel credit points are available for one year from the date of issuance. 
• In case of refundable tickets with multiple segments, if a passenger wants to cancel or receive residual value, then passengers can request for a refund under GOL Linhas Aéreas policy flight change. 

GOL Linhas Aereas Change Flight Rules 

There are certain rules that are applicable during the process of change. According to GOL flight change policy, passengers also have the option to be rebooked on another flight within a certain time without incurring any change fee. However, the change in flight and refund policy also depends on the destination of the flight whether it is domestic or international. 

Domestic Flight Rules 

Fare Type	Cancelation or Change fee	Refundable Amount	No-Show Fee
MAX	No Fee	95% of the residual value in Brazilian reais	No-Fee
PLUS	R$370 or 100%of the fare	40% of the residual value in Brazilian reais	R$470 or 100% of the fare
LIGHT	R$400 or 100% of the fare	Non-Refundable	R$500 or 100% of the fare
PROMO	100% of the total fare	100% of the Fare	100% of the fare

International Flights Rules 

Fare Type	Cancelation or Change fee	Refundable Amount	No-Show Fee
Premium Economy	No Fee	95% of the residual value in Brazilian reais	No Fee
PLUS	$150 or 100% of the fare	40% of the residual value in Brazilian reais	$200 to 100% of the fare / Flight to Punta Cana or Cancun : $300 or 100% of the fare
LIGHT	$180 or 100% of the fare	Non-Refundable	$230 or 100% of the fare / Flight to Punta Cana or Cancun : $330  or 100% of the fare
PROMO	100% of the fare	100% of the Fare	100% of the fare

GOL Linhas Aereas Voluntary or Involuntary Change 

The airline allows passengers to make changes in their itinerary on the same day of their flight departure. As per GOL Linhas Aereas flight change policy, it is considered to be an originally changed flight, if the GOL Linhas flights have their time changed. For domestic flights, the flight change can be availed 30 minutes before the scheduled departure while for international flight, the flight change can be availed 1 hour before the flight. If a passenger chooses to change their flight voluntarily then it will be considered as the original flight. 

GOL Linhas Aéreas Flights Rescheduling 

Domestic & International Flights 

Circumstances for Change	Original Flight Changed (more than 30 minutes)
Rescheduling Fee	Free of Charge
Difference of fare between original date and destination	Free of Charge
Re-routing to same origin and destination	Not Allowed
Deadline for making the new travel	365 days from the date of issuance

GOL Linhas Aereas Flight Cancellation 

GOL Linhas Aereas has a cancellation policy that depends on the fare type and cabin class purchased by the customers.  Passengers can also change their flight and reschedule it as per their feasibility. The change in itinerary is subject to change fee and fare difference depending on destination and route as per GOL Linhas change flight. 

Domestic & International Flights 

	Original Flight changed (More than 30 minutes)	Original not changed flight	Original not changed flight
Cancellation Fee	Free of Charge	Free of Charge	Charged
Credit Validity Eligibility	12 months from the date of issuance	18 months from the date of issuance	12 months from the date of purchase

Cancellation with Request for a Refund 

GOL Linhas Aéreas allows passengers to request a refund at the same time of cancellation. However, the refund policy in GOL Linhas depends whether the ticket is refundable or non-refundable.

	Original Changed Flight (Regardless of the date)
Cancellation Fee	No cancellation fee
Penalty and Refund	No penalty / Refund of the full price
Deadline for the refund	12 months from the date of issuance
	7 days from the request of original flight

GOL Linhas Flight Change Methods 

GOL Linhas flight change can be done through several methods that enable customers to change their itineraries conveniently. You can either opt for an online method which is convenient and time-saving or you can choose to take assistance from staff at the airport as per change policy. 

Website Method 

• Open the official website of GOL Linhas. 
• Login with your credentials and click on My Trips to retrieve your booking. 
• Enter your reservation number along with flight number and last name. 
• Select the flight segment that you want to change. 
• Make the desired changes in date, time or destination. 
• Pay the applicable fee and confirm the booking under GOL Linhas flight change policy. 
• Lastly, proceed to confirm the changes and receive the notification of the modified itinerary on your email address. 

Mobile App Method 

Alternatively, passengers can use the easy navigation of GOL Linhas Aereas mobile app that is available on the app store of your mobile. Simply download the app and login to access your reservation. 

• Access the mobile app of GOL Linhas.
• Login with your credentials and proceed to “ My Trip”. 
• Now, choose the flight segment that you want to change. 
• Make the changes under the GOL Linhas Aereas Flight change policy and proceed to pay the applicable charges for the change.
• Once done, submit the changes and retrieve the revised booking information on your email address in accordance with GOL Linhas changing flight policy. 

Customer Service 

Passengers can also seek assistance regarding any flight change or cancellation from the GOL Linhas Aereas customer care. Passengers can simply call the customer service and request for required flight change. Share your reservation number, confirmation code and last name and your change preference and rest will be taken care of by the airline representative. 

Frequently Asked Questions