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About KLM

KLM Royal Dutch Airlines was founded on 7th October 1919, it is the oldest operating airline in the world. It is the flag carrier of the Netherlands and it has played an important role in the early development of commercial aviation. Also, this airline offers various KLM check in options so that the passengers can choose whichever option suits them best. KLM’s main hub is Amsterdam-Schiphol Airport (AMS), which is located in Amsterdam, Netherlands. The airline’s headquarters are also located in Amstelveen, near Amsterdam. KLM operates flights to various domestic and international destinations in Europe, Asia, Africa, North America, South America and the Middle East. 

Different KLM Check In Options

KLM Airlines offers various check in options so that passengers can flexibly check in for their flights without facing problems. All the check in KLM procedures are simple, easy and rapid. This airline offers four ways of completing the check in process which includes Web Check-in, Mobile Check-in, Self-Service Kiosk Check-in and Airport Check-in. Keep reading to know which is the easiest way of checking in for KLM flights. 

KLM Airlines Web Check-In

KLM Airlines offers online check in service to its passengers. It is a convenient option and saves a lot of time, also it allows the passengers to check in for their flights from the comfort of their own homes or from any other place where the internet connection is available. Normally, KLM check in online closes 2-3 hours before the scheduled departure time, so make sure to complete the check in procedure within the specified time. Moreover, passengers with special requests or the ones who are travelling with pets need to check-in for their flights at the airport. 

Here is how you can check-in online for your flights : 

  • Visit the official website of KLM using a web browser on your computer or mobile device. You can check-in 30-24 hours before your flight’s departure. 
  • Select the ‘Check In’ option at the top right of the website’s homepage. 
  • Enter the necessary information like ticket number, reservation code, surname and flight number or loyalty programme number to complete the KLM online check in. 
  • Review your booking details to make sure they are accurate. 
  • During the online check-in process, you can choose your preferred seats depending on the availability and your fare type. 
  • After completing the check-in process, you will receive your e-boarding passes, you can either print it or save it on your mobile device to show it at the airport. 
  • If you have checked baggage, you can go to the baggage drop off counters at the airport to drop off your luggage. 

KLM Airlines Airport Check-In

There is KLM check in service available at the airport specifically for those passengers who prefer checking in for their flights only at airport counters. This service offers a traditional, in person option to complete the check in process with the assistance of airline staff. Below is all you need to do to check-in for your flights at airport : 

  • Arrive at the airport with sufficient time prior to your scheduled departure, especially for the international flights. KLM recommends to its passengers to arrive at the airport at least 2 hours before the scheduled departure of your flight. 
  • Search for check in KLM counters in the departure terminal of the airport. 
  • Go to the check-in desk and present your documents like Passport or an ID issued by the government along with the information of your flight bookings. 
  • Provide your booking reference number or the details of your e-ticket to retrieve your reservation to the airline agent. 
  • The airline agent will help you with the check-in process. They might ask you your seat preference and will offer you the best available seat and your boarding pass. 
  • Go to the boarding gate after completing the check in process and passing through the security check. 

KLM Airlines Mobile Check-In

KLM Airlines offers mobile check in which permits its passengers to check-in for their flights utilising their smartphones. It is a convenient and paperless option. Not only this, KLM mobile application also provides access to other functions, such as flight status updates, manage bookings, trip information and more. In addition, the mobile check-in and web check-in process is more or less the same. 

  • Download the KLM Mobile Application from your mobile app store. The app is available for all Android and iOS devices. 
  • Once you install the application, you can log in to your account, if you have one to complete KLM check in online or retrieve your booking by entering the information. 
  • After accessing your booking, select the flight you want to check in for. 
  • Follow the app instructions to complete the check in process. It is possible that you might have the option to select your seats and you will receive your e-boarding pass on your mobile device. 
  • Once you have checked in, your e-boarding pass will be available on the application. You can show this boarding pass to the security check at the airport and at the boarding gate. 

KLM Airlines Kiosk Check-In

The self-service check in KLM Kiosks are automated machines located at the airport which permits the passengers to check-in for their flights all by themselves and to print their boarding passes and manage their bookings without the assistance of the airline agents. Keep in mind that the availability of kiosks may vary from one airport to another and the specific details of the flight. Not all the airports where KLM operates can have kiosks, that’s why it is always a great idea to check the official website of the airport to confirm if the self-service check in is available at the departure airport. 

  • Find the Self-Service Kiosks in the departure terminal of the airport. The KLM kiosks are located near the check-in counters and are easily identifiable because of the logo and sign of the airline. 
  • Start the KLM check in process by entering your booking details like your booking reference (also known as confirmation number) or e-ticket number and the surname of the passenger. 
  • Also, depending on the availability and the fare type, you can choose your preferred seats during the check in process at the kiosk. 
  • Once the check-in is completed, the kiosk will generate your e-boarding pass. You can get it printed or send it to your mobile device.


  • How many check-in methods are there to check-in for KLM flights?

    KLM offers a wide range of check-in methods to check-in for their flights. These various methods are KLM online check in through the website and mobile application of the airline, Check-In at the Self Service Kiosks and Check-In at the Airport counters.

  • When does the KLM Online Check-In process start?

    Online Check-In can be done on the official website of the airline from 24 hours before the scheduled departure of your flight and it closes 2 hours before the scheduled departure of the flight.

  • When does the airport check-in start for KLM flights?

    The airport check-in process starts from 3-4 hours before the departure time and it closes approximately 30-24 minutes before the departure time (depending on the departure city and the destination).

  • What documents are required for the check-in process of KLM Airlines?

    For the online check-in, only the confirmation number is required. For the airport check in, you have to present your passport, valid ID, special documents, if there are any, such as a medical certificate or a discount documentation.

  • Can I cancel my online check in for KLM Airlines?

    Yes, you can easily cancel your online check in. You have to communicate with customer service agents of KLM Airlines.

  • What happens if the website presents an error for web check-in?

    If you encounter an error while checking in for KLM flights, then you must show the screenshot of the error on the day of your flight and the airline agents will assist you.

  • When does the check-in close at the airport?

    The check-in process at the airport closes 30-40 minutes before the scheduled departure of the flight.

  • What is the maximum number of passengers that can be included on the online check-in process of KLM Airlines?

    Up to 8 passengers can easily check in with a single KLM Airlines reservation through the web check-in process and the mobile application.

  • What should I do if I have already checked in online and I have baggage for checking in?

    KLM Airlines doesn’t ask for baggage during the KLM check in online process. You have to leave your baggage for the check-in at the ‘Baggage Drop off' zone of the airport or at the check-in online counters.

  • Does KLM Airlines allow pets on board?

    KLM Airlines only allows its passengers to transport Dogs and Cats. So, if you are planning to travel with your pets, make the reservation at least 48 hours before your flight departure. You have to pay a fee of 75 to 400 EUR for one way and your pet must travel in the same flight as you and must be at least 15 weeks old. In addition, races like Affenpinscher, American Bully, Shar Pei and Birman, Himalayan and Persian Cats are not allowed to travel on standby as well.

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