LATAM Airlines Colombia

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About LATAM Airlines Colombia

LATAM Colombia formerly known as LAN Colombia is a flag carrier airline of Colombia and is headquartered in Bogota. In addition, the airline is an active affiliate member of Oneworld Airline Alliance and is the second-largest Colombian air carrier. Moreover, LATAM Airlines Colombia(4C) was founded in October 1980 and currently serves 17 destinations in America. The airline operates as a subsidiary under the parent company,  LATAM Airlines Group. The primary hub LATAM Airlines Colombia flights is at El Dorado International Airport. 

Fleet

The fleet size of LATAM Airlines Colombia fleet is 14 and consists of aircrafts made completely out of Airbus.

Let’s find out the list of aircrafts employed for LATAM Airlines Colombia(4C):

AircraftIn Fleet
Airbus A319-1006
Airbus A320-2008
Total14

LATAM Airlines Colombia Flight Details

Flights Per WeekMost Popular Destination
1253El Dorado International Airport(BOG)

Popular LATAM Airlines Colombia Flight Routes & Destination

OriginDestinationDeparture DateBest Price
Las Vegas (LAS)Bogota (BOG)Mar 25, 2022USD 253 
New York (JFK)Bucaramanga (BGA)May 29, 2022USD 343 
San Francisco (SFO)Bogota (BOG)Jul 15, 2022USD 220 
Bogota (BOG)Seattle (SEA)Jun 06, 2022USD 365 
San Diego (SAN)Cali (CLO)Aug 15, 2022USD 268
Cartagena (CTG)Miami (MIA)Sep 23, 2022USD 303 
Chicago (ORD)Bogota (BOG)Mar 15, 2022USD 318 
Medellin (MDE)Mendoza (MDZ)Sep 13, 2022USD 493 
Miami (MIA)Cartagena (CTG)May 15, 2022USD 157 
Punta Cana (PUJ)New York (JFK)Apr 26, 2022USD 168 

Top Airports Served by LATAM Airlines Colombia

  • Ministro Pistarini International Airport (EZE)
  • El Plumerillo International Airport (MDZ)
  • Martín Miguel de Güemes International Airport (SLA)
  • Melbourne Airport (MEL)
  • Viru Viru International Airport (VVI)
  • Brasília International Airport (BSB)
  • Rio de Janeiro–Galeão International Airport (GIG)
  • São Paulo–Guarulhos International Airport (GRU)
  • Toronto Pearson International Airport (YYZ)
  • Ricardo García Posada Airport (ESR)
  • El Dorado International Airport (BOG)
  • Rafael Núñez International Airport (CTG)
  • Punta Cana International Airport (PUJ)
  • Charles de Gaulle Airport (CDG)

LATAM Airlines Colombia Policies & Services 

Cancellation Policy

The LATAM Airlines Colombia cancellation policy provides flexibility and premium benefits to offer convenience to all the passengers. Besides, with LATAM Colombia(4C), you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their LATAM Airlines Colombia flights only if the booking is made from LATAM Airlines Colombia official website, customer support or concerned airport counters. 
  • For bookings made via a third-party agency you are suggested to contact the concerned party only.
  • The cancellation is  allowed only if the booking is made 7 days or more prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then LATAM Airlines Colombia will not charge any cancellation fee.
  • If a flight is canceled a few hours before scheduled departure which was booked less than a week ago, then the airline will charge a penalty depending upon the fare rules of LATAM Airlines Colombia(4C).
  • The amount of cancellation fee depends on the flight route, destination and many more.
  • The LATAM Airlines Colombia 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

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Refund Policy

  • As per LATAM Airlines Colombia(4C) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
  • The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
  • The refund of the LATAM Airlines Colombia flights depends upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the LATAM Airlines Colombia cancellation policy.

Baggage Policy

The baggage policy of LATAM Airlines Colombia(4C) follows different baggage rules depending on the airfare. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 55cm×35cm×25cm. 

  • Business Class
    One piece of carry-on baggage not weighing more than 35lbs and one personal item bag with dimensions of 45cmx 35cmx20cm.
  • Economy class
    One piece of carry-on baggage not weighing more than 22lbs and one personal item bag with dimensions of 45cmx 35cmx20cm.

Note- The personal item bag is considered as the handbag, backpack, laptop bag or suitcase.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Colombia
Cabin Class / FlightNo. of pieces allowedBaggage allowance
Premium Business3 piece50lbs
Premium Economy 1 piece50lbs
Economy Cabin1 piece50lbs
Baggage Allowance for flights to and from USA and Central America
Cabin Class / FlightNo. of pieces allowedBaggage allowanceMaximum Size
Premium Business3 piece50lbs62 inches
Premium Economy 1 piece50lbs62 inches
Economy Cabin1 piece50lbs62 inches
 Baggage Allowance for flights to and from South America
Cabin Class / FlightNo. of pieces allowedBaggage allowanceMaximum Size
Premium Business3 piece50lbs62 inches
Premium Economy 1 piece50lbs62 inches
Economy Cabin1 piece50lbs62 inches
Baggage Allowance for Flights to and from Europe
Cabin Class / FlightNo. of pieces allowedBaggage allowanceMaximum Size
Premium Business3 piece50lbs62 inches
Premium Economy 1 piece50lbs62 inches
Economy Cabin1 piece50lbs62 inches

Carry on baggage for infants

LATAM Airlines Colombia(4C) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.

The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

LATAM Airlines Colombia flights allows pet animals such as dogs and cats into the cabin. The kennel / bag along with your pet must not weigh more than 15lbs. 

Booking Fee

A nominal service fee for LATAM Airlines Colombia scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

  • LATAM Airlines Colombia(4C) offers a new digital experience with an automatic check-in option for all domestic flights, where you aren’t required to check-in or verify your details. The airlines will do it for you.
  • For all international flights, you are required to complete certain documentation to be eligible for an automatic check-in. 
  • If your international flights are booked with a third-party or another website, then you must proceed with the traditional online check-in procedure. The self check-in opens up 48 hours prior to LATAM Airlines Colombia flights departure date till 60 minutes before the flight takes off. 
  • The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tags from the self-serving kiosks. 

Baggage Check-in

Carry-on Baggage

If you’re only flying with carry-on baggage, then you can simply proceed for boarding.

Checked Baggage

While flying with checked baggage, tag your bags at the Check-in Kiosk and go to the counter to check them in.

In-flight Entertainment

  • Traveling via LATAM Airlines Colombia(4C) provides you a whole package of entertainment from which you can choose what suits you best.  
  • The LATAM Colombia aircraft offers the LATAM Play option with 12 inch screens(accessible only on international flights) and on your personal device(for domestic flights) to make your journey impeccable. 
  • With LATAM Play you can watch your favorite movies or TV shows by simply connecting to the airline’s network.

LATAM Airlines Colombia Meal Policy

  • LATAM Colombia provides complimentary in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner on all international flights served according to your flight duration. 
  • However, LATAM Airlines Colombia(4C) doesn’t provide complimentary meals on domestic flights, but you can easily purchase your favorite meal from the cabin crew. 

Customer Support

Passengers utilizing LATAM Airlines Colombia flights can call on their customer support number 018000949490 or visit https://www.latamairlines.com/co/es for any other queries.

FAQs

  • Can I cancel my LATAM Airlines Colombia flight?

    Yes, You can easily initiate a cancellation request for the flight booked via LATAM Airlines Colombia.com, LATAM Airlines Colombia Call Centre, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible LATAM Airlines Colombia flights cancelled within the allowed time span.

  • Can I cancel my LATAM Airlines Colombia reservation for free within 24 hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does LATAM Airlines Colombia charge for flight cancellation?

    The LATAM Airlines Colombia(4C) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per LATAM Airlines Colombia cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within 24 hours of booking. If the passenger fails to initiate the cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund?

    The refund is usually initiated within 7-10 days of LATAM Airlines Colombia flight cancellation.

  • Do I get a refund if my flight is cancelled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    LATAM Airlines Colombia flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does LATAM Airlines Colombia provide wheelchair service to specially-abled passengers?

    Yes, LATAM Airlines Colombia(4C) offers special assistance and mobility services at your departing airport for those who are unable to ascend the staircase.

  • Do I need to show any documents while flying with LATAM Airlines Colombia?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for LATAM Airlines Colombia flights.

  • Is it safe to travel with LATAM Airlines Colombia during Covid-19?

    LATAM Airlines Colombia(4C) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, LATAM Airlines Colombia ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does LATAM Airlines Colombia provide in-flight dining?

    LATAM Airlines Colombia(4C) provides complimentary food and beverages on all international flights and purchased meals on domestic flights, served depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does LATAM Airlines Colombia charge for flight cancellation?

    If you cancel your LATAM Airlines Colombia flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per LATAM Airlines Colombia flight cancellation policy. 

  • Where can I check my LATAM Airlines Colombia flight status?

    You can simply visit the official website of LATAM Airlines Colombia(4C). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does LATAM Airlines Colombia Airlines allow pets on flights?

    Yes, you can travel seamlessly with your beloved dog or cat on LATAM Colombia flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of LATAM Airlines Colombia(4C).

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