Etihad Customer Support

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by Gavi Ramos

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About Etihad

While travelling passengers can experience an endless number of queries revolving around confirming booking, baggage queries including lost and found, seat selection and much more. That’s why it is essential for airlines to have 24/7 customer support numbers to help customers with their queries any time anywhere around the world. This consolidated list of Etihad customer support will help you resolve any queries. 

Etihad Airways, popularly known as the national airline of the United Arab Emirates is also the second largest airline of the country after Emirates. The name Etihad means Union in Arabic. The meaning is symbolic to UAE as it represents the Middle East countries with the world. Etihad has its head office in Khalifa City, Abu Dhabi near the Abu Dhabi International Airport. The airline currently operates more than 1,000 flights per week with more than 120 destinations in the Middle East, Asia, America, Europe, Australia and Africa.

Etihad Customer Support Number

To resolve your issues regarding anything, you can dial the Etihad Customer support number 600 555 666. 

Etihad Contact US for other Destinations 

Etihad operates from its main hub in Khalifa City near Abu Dhabi Airport. Due to its geographical location, Etihad has an advantage of offering multiple long haul flights to the corners of the world. Passengers within UAE who seek assistance to resolve their queries can contact 600 555 660. However, passengers outside UAE can also contact the airlines via +971 600 555 660. The working hours of the government travel programme service centre for Etihad Airlines are Monday -Thursday 8:00 AM – 5:00 PM and Friday 7:00 AM – 3:30 PM. 

Customers can also contact Etihad Airlines via their official email address at [email protected]

Etihad Customer Support for Other Region 

Other Regions Telephone Contact Opening Hours
Argentina +9160055566624/7
Austria +49309599980524/7
Canada +18669481081 24 hours Daily 
Chile +97160055566624 hours Daily 
Czech Republic +9716005556624 hours Daily
Denmark +9716005556624 hours Daily
Kenya +25420765094624 hours Daily 
Malaysia +60377244340 24 hours Daily 
Montenegro +9760055566624 hours Daily 
Morocco +212 0 520480047 English : 24/7, Arabic : 09:00 -17:00 hrs Sat-Thur
Nigeria +234 708060183524 hours Daily 
Philippines +63 2 77926044 8:00 AM – 4:30 PM Mon-Fri
Portugal +97160055566624 hours Daily 
Saudi Arabia 8008447893 (STC) 8008500026 (NON STC) 24 hours Daily 
Singapore +65681855524 hours Daily 
Spain +34900810474 9 AM – 5 PM Mon-Fri 
Seychelles +918037152312 24 hours Daily 
UAE600555666 within UAE +971600555666 outside UAE 24 hours Daily 
USA +1 877690 0767 24 hours Daily 
United Kingdom +44 (0) 345 608 1225 24 hours Daily 

Waiting Time in Etihad Customer Support 

The average waiting time for an Etihad staff to respond to a call for a query is approximately 10-15 minutes. However, the time may vary depending upon the availability of agents, time of the day, and even call volume. 

Other Modes of Communication 

There are several other methods to contact the Etihad Airways other than the traditional calling method. These options may include social media, emails, and even chat bot. The methods are fairly easy and enable customers to get quick responses from the airlines. 

Social Media 

One of the best ways to contact Etihad is through its social media platform. The airline has an active presence on social media as it updates frequently about new editions and offers on board. The airline uses multiple social media including Facebook, Instagram, LinkedIn, X and even Tik Tok. These social media channels are a more effective way to communicate with the airline and have more chances of being resolved.

Email Support 

Slightly less convenient but customers can also use the email support to reach out to Etihad Airlines. Customers can simply write their queries or requests by email and send them at [email protected] . The airlines may take some few days to respond to the queries. 

Feedback

Providing feedback after queries is a vital part of business especially when it deals with customers.  feedback to any company regarding services is an essential part of any business. Similarly, if you are satisfied with the services provided by the airlines or have any issue or queries, you can share your feedback directly to the airline so that they not only solve your queries but improve overall as well. To drop your feedback, you can access the Etihad website or you can drop comments in the social media platforms. 

How does Lowest Flight Fares Help Customers to Resolve their Queries?

If you have booked your reservation in Etihad Airways through Lowest Flight Fares, then you can be rest assured your every query will be taken care of by us. Incase of any issue, we will communicate with the airlines and will take appropriate action to resolve your query. Your queries can be anything related to cancellation, reschedule, rebooking, re-book, or claim refund and we will assist you with a quick solution as soon as possible. 

FAQs

  • Can Etihad Airways resolve my booking issue?

    Yes, you can contact Etihad customer support Etihad Customer support number 600 555 666. Customers can also contact Etihad Airlines via their official email address at [email protected].

  • What kind of issues can Etihad Airways customer support have?

    A customer support executive provides the caller with relevant information and assistance, such as information about flights, booking and managing flights, ticket and payment related issues, cancelling or changing flight booking, refund related issues, information on service arrangements for specially-abled passengers, pets, and children, etc.

  • What is the Etihad Airways toll free number?

    To resolve your issues regarding anything, you can dial the Etihad Customer support number 600 555 666.

  • What are other methods to contact Etihad Airways?

    If you are not getting an early response from Etihad Airways via customer support. Customers can try to communicate with them via email, text messaging, or the airline’s social media account, such as Twitter, and Facebook.

  • What are Etihad Airways operating hours?

    Etihad Airways offers 24/7 customer support on selection hours during weekdays and weekends. If you contact the airline via +971 600 555 660 from outside the UAE, then you can contact the airlines Monday -Thursday 8:00 AM – 5:00 PM and Friday 7:00 AM – 3:30 PM.

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