Frontier Airlines Cancellation and Refund Policy

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About Frontier Airlines

If due to unavoidable circumstances you have to cancel the flights, then worry not as the airlines have introduced us to various cancellation policies that are flexible and hassle-free. So, if you are traveling to various destinations from Frontier Airlines then worry not as the airlines offer flexibility to all its passengers. However, to ease the further procedure of cancellation, the Frontier Airlines cancellation and refund policy will take you towards the next step.

Frontier Airlines is a major American ultra-low-cost carrier based in Denver, Colorado. It covers over 100 destinations throughout the United States and 31 international destinations that employ more than 3000 staff. This flight carrier is a subsidiary and operating brand of Indigo Partners, LLC which maintains the hub at Denver International Airport with various focus cities across the U.S. Frontier Airlines also acquired Spirit Airlines and this combined airline will be the fifth largest airline carrier in the country.

Frontier Airlines Cancellation Policy

If you have booked a Frontier Airlines flight and now due to an unavoidable circumstance, you have to cancel it. Don’t panic, as the airline promotes flexible policies for all the passengers making travel changes affordable and effortless. Whether you are canceling your flight ticket just after the booking or at the last moment, it is important to understand the Frontier Airlines cancellation policy to clearly avoid any confusion.

Frontier Airlines 24 hours Cancellation Policy

If you have booked a Frontier Airlines flight and now due to unexpected circumstances, you have to cancel it, don’t worry as the airline offers flexible policies for its passengers. Even if you are canceling your flight tickets just after you made the booking, it is important for you to understand the Frontier Airlines cancellation policy clearly to avoid further misunderstanding.

The Frontier Airlines 24-hour cancellation policy is applied to all types of tickets which means you can cancel your booking within 24 hours from the time of booking to receive the refund. Furthermore, it is advisable to understand the following points:

  • The 24 hours Frontier Airlines Cancellation policy allows its passengers to cancel their flights from the booking date to claim a full refund.
  • Frontier Airlines offers a risk-free policy where passengers are not required to pay any cancellation fee if the cancellation is done within the 24 hours time frame.
  • After 24 hours if the ticket is canceled then the passenger will have to pay a cancellation fee. As per the Frontier Airlines fare and cancellation fee, a full refund is allowed on refundable tickets.

Frontier Airlines Cancellation Policy for Refundable and Non-Refundable Tickets

If you have a refundable or non-refundable flight ticket, the cancellation policy depends on various circumstances:

  • When you cancel your refundable or non-refundable ticket within three days before the departure you have to pay the penalty for it.
  • If you have purchased a flexible or premium ticket then you will receive a full refund.
  • Frontier Airlines offers free cancellation until the end of the risk-free period.
  • If the cancellation occurs due to any natural calamity then you are eligible to receive compensation.

Frontier Airlines Cancellation Policy For Different Class

Frontier Airlines’ cancellation policy differs on the type of ticket you purchased, and the policy also depends on the cabin class. Follow are some of the relevant points :

Basic Economy Class

The Economy tickets of Frontier Airlines are non-refundable. Hence, if you are required to cancel your flight, then do consider purchasing a refundable ticket if there could be any such circumstances.

As per the Frontier Airlines cancellation policy, special fares are offered occasionally and are normally the lowest fares. It means that if you cancel a special fare then you will not receive any refund aside from the refundable taxes and charges.

Business Class

  • As per the Frontier cancellation policy, Frontier Airlines allows you to make some changes in your reservation free of cost if you cancel the flight ticket within 24 hours of booking.
  • You are required to pay $100 as a cancellation fee if you cancel the flight after 24 hours.

First Class

  • In case of cancellation, refundable tickets will be fully compensated.
  • You have to pay a penalty if you make any changes to your reservation including canceling the service.

How to Get Compensation in case of Flight Delay or Cancellation?

  • If your flight got canceled due to bad weather then you are eligible to receive compensation for your ticket.
  • If your flight gets delayed for more than 4 hours then you are also eligible for the free-of-charge meals depending on the duration of your waiting time.
  • The airline will also offer alternate flights to you within a period of 6 hours or either pay you full compensation for your ticket.

How to Cancel a Frontier Airlines Flight?

Now, without any hassles, you can cancel your Frontier Airlines flight by just visiting the official website.

Cancel Flight Ticket Online

  • Go to the official website of Frontier Airlines Airlines.
  • After that, you need to log in to your registered account with Frontier Airlines Airlines.
  • Enter your Frontier Airlines login credentials.
  • Once you logged in, select the option “My Bookings”.
  • In the middle of the page after you see all the flights then select the flight which needs to be canceled.
  • Click on Proceed Button.
  • Select the option “Cancel Booking”

Cancel Flight Ticket Offline

  • Contact Frontier Airlines Reservation Department at +971 600 555 555 toll-free number.
  • Convey the aviation executive that you want to cancel your Frontier Airlines tickets.
  • Check your air ticket refund options.
  • After that, select a payment method if you are required to pay a cancellation fee for Frontier Airlines flights.
  • After that, the airline will send a confirmation mail regarding the cancellation.

Frontier Airlines Cancellation Fee

Following is the cancellation fee which is applicable if you cancel your Frontier Airlines flights before 24 hours of scheduled departure:

  • The cancellation fee for the Frontier Airlines flights will cost you in between $200 to $500 depending upon the area where you are traveling.
  • However, the passenger will be charged 30% of the ticket price as a cancellation fee if the booked flight is canceled between 44 and 31 days before the scheduled departure.

Frontier Airlines Refund Policy

  • The passenger is eligible to claim a full refund for a flexible or premium ticket.
  • After the 24 hours gets over, non-refundable tickets are not subject to any refund.
  • Refunds will be credited to the original mode of payment within ten days of cancellation.
  • If your flight is canceled due to any natural calamity, then you are eligible for a refund.

How to Get a Refund from Frontier Airlines?

There are two ways you can request a refund- online and offline.

Online Method

  • Visit the official website of Frontier Airlines.
  • Sign in to your account.
  • Select the ‘Manage My Booking’ option.
  • Enter your cancel booking information
  • Open your canceled ticket
  • Go to the bottom of the page, where you will find the ‘Refund’ option
  • Click on it and fill in all the required information
  • Apply for a refund.

Offline Method

Following are the offline steps that will help you to apply for a Frontier Airlines Airlines refund:

  • First, you have to reach customer care by dialing 801 401 9000 and choosing your preferred language.
  • After that, listen to the computerized voice.
  • The automated voice will give you the details of the ideal number, which you need to press and get connected with the live customer service representative.
  • Once you connect with its live representative, you need to provide the details of your canceled Frontier Airlines flight ticket.
  • Then, raise a request for a refund from Frontier Airlines.

Frontier Airlines Customer Support Number for Cancellation and Refund Policy

Frontier Airlines’ customer support number varies depending on the country you are calling from. Following is a list of the important phone numbers required to cancel your Frontier Airlines flight:

Customer Care of Frontier Airlines: 801 401 9000


  • How to receive a refund with a non-refundable ticket?

    To receive a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I cancel my Frontier Airlines flight and claim a refund?

    Yes, you can apply for the cancellation request for the flights booked through the official website of Frontier airlines, the Frontier Airlines call center or the airport counters. The cancellation would be applicable on all fares except the basic economy class where passengers are not eligible for a refund.

  • How much is the cancellation fee for Frontier Airlines?

    Frontier Airlines flight cancellation fee is $200 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • What are the best ways for Frontier Airlines to refund requests?

    If you are willing to know the best way to raise a Frontier Airlines refund request then you can reach out to the official website of the airline or can communicate with its customer service executive anytime you want.

  • How to get a refund with a non-refundable ticket?

    In order to receive a refund for a non-refundable ticket, you must cancel your booking within a specific time. If you fail to meet the criteria then you will be charged a cancellation fee of up to $100.

  • Does Canceling a flight gives you a refund?

    The refund policy of Frontier Airlines depends on the type of ticket you purchased. If the ticket meets all the requirements, you will receive an amount as a refund.

  • Can I cancel my Frontier Airlines reservation for free within 24hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7days or more at the time of initiating the cancellation request.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Frontier Airlines allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Am I eligible to receive compensation from Frontier Airlines for a 2-hour flight delay?

    Yes, You are eligible to get compensation for a 2-hour delayed flight.

  • How do I know if my Frontier Airlines flight is refundable?

    You can check by visiting the official website of Frontier airlines and then the website will ask you to enter the ticket or document number. After that Frontier Airlines will display if you are eligible to receive a refund or not.

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