Qantas Airways Baggage Policy

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About Qantas Airways

Traveling via airplane means you must understand and comply with all the guidelines as stated by the airline. Whether it’s about cancellation, flight change, or the baggage allowance, there is a policy for each of them. Similarly, there is a Qantas Airways baggage policy, which states all the allowed luggage and prohibited items. Below we will talk about all the baggage related rules you must follow. But first, a little brief about the airline. 

Qantas is a major flag carrier airline of Australia and has been successfully running since 1920. Over the time, the airline has spread its business and now, it serves 85 domestic and international destinations regularly. Moreover, it’s the world’s third oldest airline still in operation. 

Baggage Allowance Policy 

In order to avoid chaotic scenarios with your luggage, it’s recommended that you learn everything about the Qantas Airways baggage rule. The following mentioned guidelines will also help you learn about what is allowed and what is strictly prohibited in the cabin, in the hold, as well as in the cargo. 

  • The cabin baggage allowance for passengers depends upon your cabin class and the destination they are flying to. 
  • Infants will not be allowed any carry-on baggage, however children above age 2 will have the same allowance as that of adults.
  • The checked baggage allowance of each passenger will also depend on your itinerary and cabin class.
  • Only service dogs are allowed in the passenger cabin. All other household pets will be transported in the hold part of the aircraft.
  • Certain dangerous goods are prohibited / restricted to be carried in carry-on as well as in the checked baggage.
  • If you wish to take more bags with you, you can add additional baggage, which will be subject to a specified fee.

Carry-on Baggage Allowance 

To ensure your travel is comfortable and safe, it’s important that your carry-on baggage complies with the airline’s requirements of carriage. Here is how the Qantas Airways baggage allowance is classified: 

  • For domestic routes (except Dash 8 Services)
    One piece of carry-on baggage with a weight limit of 22 lbs and the maximum dimensions must not exceed 56 cm + 36 cm + 23 cm. 
  • For domestic routes ( Dash 8 Services)
    One piece of carry-on baggage with a weight limit of 15 lbs and the maximum dimensions must not exceed 48 cm + 34 cm + 23 cm. 
  • For international routes (First, Business, and Premium Economy)
    One piece of carry-on baggage with a weight limit of 22 lbs and the maximum dimensions must not exceed 56 cm + 36 cm + 23 cm. 
  • For international routes (Economy)
    One piece of carry-on baggage with a weight limit of 15 lbs and the maximum dimensions must not exceed 56 cm + 36 cm + 23 cm. 

In addition to your carry-on baggage allowance, you may also carry onboard one small personal item such as a handbag, laptop, overcoat, small camera, a reasonable amount of reading material or a small amount of duty free goods (where permitted).

When packing your carry-on baggage:

  • Ensure you take essential medication and prescriptions onboard with you in your carry-on.
  • Keep it as light as possible as there can be considerable distances to walk at some airports and space inside the cabin is limited.
  • If you’re carrying fragile or valuable items, ensure they are appropriately packed.

Carry-on for children and infants 

As per Qantas Airways baggage policy, the carry-on baggage allowance for children is the same as for adults.

However, for infants, there is no carry-on baggage allowance. Food and nappies required during a flight, may be carried in addition to the accompanying adult’s carry-on baggage allowance.

Bulky items 

A bulky item can be carried in the cabin (except on Dash 8 services) provided that:

  • it weighs no more than 15 lbs
  • its dimensions don’t exceed the maximum specified limit
  • you purchase an extra seat for the item
  • the item has a restraining point (handle) to allow it to be secured safely
  • you notify us at the time of booking that the seat is for a bulky item
  • Maximum dimensions for this item can be 178 cm (First class), 169 cm (Business class) and 158 cm (Premium Economy and Economy)

Guidelines for carrying liquids, gels, and aerosols (LAGs), powders

  • When departing from any Australian international airport (on international or domestic flights), all liquids, aerosols and gels (LAGs) must be screened. LAGs such as toiletries are required to be 100mls or less and must be displayed within a clear resealable plastic bag and screened at the checkpoint.
  • You’ll also need to present any forms of powders you may be traveling with in your carry-on baggage. 
  • There are no restrictions on the carriage of organic powder materials such as baby formula, protein powder and most cosmetics, as per Qantas Airways baggage rule. 
  • However inorganic powders, which include salt, sand, and some talcum products, must not exceed 350ml in volume or 350g in weight. Other powders exempt from the restriction include medical or therapeutic products and cremated remains (ashes).
  • LAGs or powders that can’t be screened and cleared, will not be allowed to remain in your carry-on baggage. This may include liquids in opaque, ceramic, or metallic bottles, or other containers that cannot be effectively scanned.

Prohibited travel accessories in the cabin 

To ensure the safety and comfort of all passengers, it is prohibited to use inflight travel accessories and devices which: 

  • attach to aircraft seats; 
  • are inserted between seats; or
  • otherwise block access to seat rows or aisles.
  • When in use, these devices have the potential to impede access to seats and aisles, damage aircraft seats and fixtures, and block access to emergency equipment.
  • Examples of prohibited inflight accessories include, but are not limited to, inflatable cubes, bed boxes, and leg hammocks. 

Checked Baggage Allowance 

Baggage is included on every Qantas fare. Your included Qantas Airways checked baggage allowances are determined according to your itinerary and are displayed when you make your booking. Please note that no single piece of checked baggage can exceed 70 lbs. 

Australian domestic flights 

Cabin classNo membershipQantas Club members and Silver Qantas Frequent FlyersGold Qantas Frequent FlyersPlatinum and Platinum One Qantas Frequent Flyers
Economy1 piece, 50 lbs1 piece, 70 lbs2 pieces, 70 lbs each2 pieces, 70 lbs each
Business2 pieces, 70 lbs each2 pieces, 70 lbs each2 pieces, 70 lbs each3 pieces, 70 lbs each

International flights (excluding North and South America)

Cabin classNo membershipQantas Club members and Silver Qantas Frequent FlyersGold Qantas Frequent FlyersPlatinum and Platinum One Qantas Frequent Flyers
Economy66 lbs92 lbs101 lbs110 lbs
Premium Economy88 lbs114 lbs 123 lbs132 lbs
Business88 lbs114 lbs123 lbs132 lbs
First110 lbs136 lbs136 lbs154 lbs

International flights (including North and South America)

Cabin classComplimentary Allowance Qantas Club members and Silver and GoldQantas Frequent FlyersPlatinum and Platinum One Qantas Frequent Flyers
Economy1 piece, 70 lbs3 pieces, 70 lbs each3 pieces, 70 lbs each
Premium Economy2 pieces, 70 lbs each3 pieces, 70 lbs each3 pieces, 70 lbs each
Business2 pieces, 70 lbs each3 pieces, 70 lbs each4 pieces, 70 lbs each
First3 pieces, 70 lbs each3 pieces, 70 lbs each4 pieces, 70 lbs each

Checked baggage for infants and children 

Infant Allowance 

RoutesAllowanceAdditional Items
DomesticNonePlus 3 infant items**
International flights to / from The Americas1 piece of 22lb with total dimensions not exceeding 115cmPlus 3 infant items**
International flights on all other routes (other than The Americas)Any number of pieces with max weight of 22 lbsPlus 3 infant items**

On all flights operating under Qantas Airways allows you to take the following infant items: 

  • collapsible stroller or push-chair;
  • collapsible cot or bassinet; and
  • car seat or baby capsule.

Child Allowance 

As per Qantas Airways baggage policy, the baggage allowance for children is the same as that of adults for all flight fares. In addition to that, they can carry up to two child items, each weighing up to 70 lbs and can be checked-in free of charge. This can include:

  • car seat
  • collapsible stroller or pushchair.

Unaccompanied baggage

  • Qantas Airways offers an unaccompanied baggage service on most flight routes. This service is said to be a convenient and cost-effective alternative, instead of paying excess baggage rates. 
  • To leverage this service, you must hold a valid international ticket, in accordance with Qantas Airways baggage policy. 
  • The baggage must be consigned at the freight terminal before your flight and can only consist of personal clothing and articles including books, portable music instruments and portable sporting equipment.
  • Unaccompanied baggage is carried on the basis of space availability to the destination, and may not necessarily be carried on the same flight you’re traveling on.

Qantas Airways Additional and Excess Baggage Policy

  • If you think that your baggage will exceed the checked baggage limit, then you can purchase additional baggage online at a lower cost than the airport. 
  • In accordance with Qantas Airways baggage weight limit rule, charges will apply at the airport for any pieces in excess of your checked baggage allowance and pre-purchased additional baggage, regardless of Frequent Flyer status.

Pre-Purchased Additional baggage allowance

Domestic within Australia

  • Additional baggage allowance may be purchased on a piece basis.
  • A maximum of five additional pieces may be purchased in advance per flight. A maximum weight also applies for each additional piece, which is determined by your Qantas Frequent Flyer membership status:
Cabin classAdditional baggage allowance
Non-frequent flyers in Economy classUp to 50 lbs per piece
Qantas Platinum, Gold, Silver Frequent Flyers, and Qantas Club in Economy class
70 lbs per piece
Business class70 lbs per piece
  • International – other than the Americas
    Additional baggage allowance can be purchased in increments of 11 lbs, 22 lbs, 33 lbs,  55 lbs or 77 lbs up to 220 lbs in total per flight. 77 lbs is the maximum additional baggage weight that can be purchased in a single transaction.
  • International – North and South America
    A maximum of five additional pieces may be purchased in advance per flight. A maximum weight also applies for each additional piece, which is determined by your class of travel and Qantas Frequent Flyer status:
Cabin classAdditional baggage allowance
Non-frequent flyers in Economy and Premium Economy class70 lbs per piece
Qantas Platinum, Gold, Silver Frequent Flyers, and Qantas Club in Economy class70 lbs per piece
Business and First class70 lbs per piece

Excess and heavy baggage charges 

Domestic Travel Within Australia

DestinationCharges
Within AustraliaA$100 for each extra piece
A$50 heavy charge for each piece weighing over 50 lbs.

International Travel Except for Americas

DestinationCharges
International – between Australia and New Zealand, Papua New Guinea, Fiji, New Caledonia, Samoa and TongaA$20 per pound
International – between Australia and AsiaA$35 per pound
International – between Asia and LondonA$60 per pound
International – between Australia and South Africa, and EuropeA$80 per pound

International Travel North and South America Only

DestinationCharges
International – to the AmericasA$300 for each extra piece
International – from the AmericasA$293 for each extra piece

Qantas Airways Pet Policy

  • In accordance with Qantas Airways baggage policy, the airline will happily transport your furry friend, as long as you comply with pet carriage guidelines. 
  • Kindly note that only service dogs are allowed in the passenger cabin. Rest all other allowed pets will be carried in the hold area of the aircraft you’re traveling in. 
  • Pet bookings are limited with Qantas Airways, hence visit the airline’s official website for detailed information.
  • The airline is currently working with certain pet travel specialists to provide your furry ball with utmost comfort. You can reach out to them and manage your pet’s reservation.

Delayed and Damaged Baggage Policy

Delayed Baggage

If your checked baggage is not available on arrival, you will need to lodge a Property Irregularity Report (PIR) via Qantas delayed baggage self-service portal or head to the Airport Baggage Services desk immediately to lodge a (PIR). If you have already lodged a PIR you can manage and check the status of your report via delayed baggage portal. 

Damaged Baggage

  • If your Qantas Airways checked baggage is damaged, proceed to the airport baggage services counter to lodge a damaged baggage report prior to leaving the airport. If you have already left the airport, complete the online Customer Care Form.
  • To assess your claim, you will need to provide photographs of the damaged item. Baggage tags should not be removed as they are required for a damaged bag claim. 

Qantas is not liable for damage that occurs due to an inherent defect, quality or vice of the baggage or due to wear and tear. This may include:

  • cuts, scratches and dents
  • damage to retractable or fixed luggage handles
  • external items missing from bag, e.g. wheels, feet, locks, zipper and zipper tabs, straps or name tags
  • damage to the inside contents of a bag if the item(s) were suitably packed for transportation 

Lost Baggage

If your baggage was delayed and still hasn’t been located till 21 days of your flight’s arrival, your baggage will be considered lost, and you will receive compensation, as applicable. Complete a lost baggage claim by replying to the original email sent to you. This will ensure your details are attached to your current case reference. 

Qantas Airways Special Baggage Policy

Sports Equipment 

  • Sporting equipment can be included as part of your Qantas Airways checked baggage allowance, which will be subject to applied exceptions. Each checked in equipment will be counted as one piece. Charges will apply for any baggage carried in addition to your checked baggage allowance. 
  • Some sporting equipment such as surfboards, surf skis and windsurfers (sailboards) may not be able to be carried as checked baggage, and will need to be sent as freight. Freight charges will apply.

Items taken as sport equipment are: 

  • Bicycles
  • Snow ski or snowboard
  • Fishing rods and tackle
  • Golf clubs, bags and buggies
  • Scuba diving gear
  • Surfboard or surf ski
  • Windsurfer (sailboard)
  • Water skis

Musical Instruments

  • A musical instrument in its hard-shell case that weighs no more than 15 lbs and doesn’t exceed the maximum dimensions of 142cm, can be taken as carry-on Qantas Airways baggage and must be placed in the overhead locker.
  • Larger items that cross the weight limit of 15 lbs and dimensions of 142 cm, will need to be checked in or can purchase an extra seat for it and carry it as a bulky item. 

Complimentary additional baggage allowance for musical instruments

Musicians who are registered members of an eligible musical association, can request an additional baggage allowance when traveling on a Qantas Airways domestic or connecting flight. You’re permitted a total of 3 pieces of checked baggage per musician, with a weight allowance applicable to your class of travel and Frequent Flyer status.

Dangerous Goods 

  • As per Qantas Airways baggage policy, items that may endanger the safety of passengers or an aircraft, are considered as dangerous goods. These include items that contain petrol, butane gas, mace etc.
  • There are however a number of common items that are considered dangerous goods e.g. aerosols, cigarette lighters, portable battery powered devices, portable medical oxygen etc. These can be carried, provided they comply with restrictions applied. 
  • If you’re traveling with power banks and spare or loose batteries, please ensure they are packed into your carry-on baggage.
  • To carry allowed dangerous items with Qantas, you must fill a “Dangerous Goods Form” and take a prior approval from the airline. 

Forbidden dangerous goods 

The following are strictly prohibited from carriage in the cabin as well as in the checked baggage: 

  • Bleach/oven cleaner
  • Butane cartridges, refills/gas bottles
  • Flares/ gunpowder
  • Car/motorbike batteries
  • Party poppers/fireworks
  • Fuel and petrol/oil based paint
  • Gas canister exceeding 28g/50ml
  • Insect sprays
  • Paint stripper/hydrogen peroxide
  • Pepper spray/mace
  • Self balancing devices
  • Sparklers/firelighters

Restricted items 

The following items are allowed in Qantas Airways baggage, but only when they comply with airline’s guidelines: 

  • Ammunition (cartridges for weapons) and firearms
  • Battery powered devices
  • Medical equipment and specimens
  • Mobility Aids (battery operated)
  • Personal items, toiletries and medicinal items
  • Recreational, sporting and petrol powered equipment
  • Smartbags
  • Spare batteries and Power Banks
  • Dry ice, light bulbs, and magnetic material
  • Electronic devices

FAQs

  • How early can I check my luggage, if I am traveling with Qantas Airways?

    Qantas Airways allows passengers to check in at least 4 hours prior to the scheduled departure of all flights.

  • How many free checked baggage can I carry with Qantas Airways? 

    Qantas Airways allows checked baggage of up to 50 lbs in Economy and 70 lbs in Business and First Class. 

  • What is the Qantas Airways baggage fee?

    Qantas Airways charges a baggage fee for all additional and excess/heavy baggage.

  • What should I do if my baggage is delayed or damaged?

    If your luggage is delayed or damaged, head to the baggage counter or contact customer support to report the issue. If the luggage is damaged or lost, and the airline is responsible, then they will reimburse you.

  • What is Qantas Airways' carry-on baggage policy?

    Qantas Airways baggage policy allows carry-on baggage depending on cabin class and whether it’s a domestic flight or international.

  • Can you check more than two bags in Qantas Airways?

    Qantas Airways allows checked baggage allowance depending upon the cabin class and flight’s destination (domestic or international).

  • How can I pay the Qantas Airways baggage fee?

    Qantas Airways allows you to pay your baggage fee both at the airport counter and online via the official website.

  • Can I carry my pet on the Qantas Airways flight? 

    Yes, Qantas Airways only allows service dogs in the passenger cabin. Rest all other allowed pets will be carried in the hold.

  • What is Qantas Airways' baggage allowance for infants?

    As per Qantas Airways baggage policy, infants are not allowed any carry-on baggage, but checked baggage of 22 lbs only on international flights.

  •  Is Qantas Airways a good airline? 

    Qantas Airways is certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Passengers rate this airline for its amenities, food & beverages, etc.

Qantas Airways Popular Routes
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