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About Qantas Airways
Qantas Airways(QF) is a major flag carrier airline of Australia and is headquartered in Sydney. Founded in 1920, it is the third-oldest airline of the world and successfully still operates in major destinations of the world. Additionally, the airline has a primary hub at Sydney Kingsford Smith International Airport with secondary hubs at Melbourne Airport and Brisbane Airport. As of now, it serves 85 destinations in different continents across the globe. Moreover, there’s a Qantas Airways customer support number, each allotted for different countries. With a fleet size of 126 aircrafts, Qantas is one of the popular and successful airlines in the aviation industry.
Customer Support
Qantas Airways offers several services to their passengers. But with that comes questions and issues. To resolve them, the airline offers various options to contact them. As a part of Qantas Airways(QF) customer service, phone support is an optimum option to contact and get answers from a live person.
So let’s look at some important details regarding Qantas Airways Customer Support.
Contact no/Toll Free/Email- Hubs
Qantas Airways
Sydney, Australia
Contact – 022 6111 1818
Toll Free Number – 1800 227 4500
Email – [email protected].
Contact Number/Toll Free/Email- Focus Cities
| Cities | Contact Number |
| Cairns | 022 6111 1818 |
| Darwin | 022 6111 1818 |
| Singapore | +65 6415 7373 |
Contact Number/Toll Free/Email- Other Countries
Qantas Airways operates in several destinations worldwide and has allotted a contact number for each of them based on the region. So here’s a list of contact numbers the airline operates in.
South Pacific
| Country | Contact Number | Opening Hours |
| Fiji | +679 323 9030 | 9am to 5pm, Monday to Friday,9am to 1pm, Saturday |
| French Polynesia | +689 40 46 4280 | 8am to 5pm, Monday to Friday,8am to 11am, Saturday |
| New Caledonia | +687 28 6546 | 8am to 3pm, Monday to Friday |
| New Zealand | 0800 808 767 | 24 hours, 7 days a week |
| Papua New Guinea | +675 7411 1066 | 8am to 5pm, Monday to Friday |
| Vanuatu | +678 23 848 | 7.30am to 5pm, Monday to Friday,8am to 11.30am, Saturday |
Africa
| Country | Contact Number | Opening Hours |
| South Africa | +27 21 427 3128 | 24 hours, 7 days a week |
| Ghana | +233 302 24 40 43 | 8am to 5pm, Monday to Friday |
| Kenya | +254 701 948 795 | 8am to 5pm, Monday to Friday |
The Americas
| Country | Contact Number | Opening Hours |
| Brazil | 0800 883 0095 | 24 hours, 7 days a week |
| Chile | 0800 004 321 | 24 hours, 7 days a week |
| Canada | +1 1800 227 4500 | 24 hours, 7 days a week |
| Mexico | +1 1800 227 4500 | 24 hours, 7 days a week |
| USA | +1 1800 227 4500 | 24 hours, 7 days a week |
Asia
| Country | Contact Number | Opening Hours |
| Mainland China | +86 400 819 9495+86 10 656 79006 (Beijing)+86 20 3862 1600 (Guangzhou)+86 21 6145 0188 (Shanghai) | 9am to 5.30pm, Monday to Friday.Closed Saturday and Sunday. |
| Hong Kong SAR, China | +852 2298 8111 | 24 hours, 7 days a week. |
| India | +91 22 6111 18 18 | 9.30am to 1.30pm and 2pm to 5.30pm, Monday to Friday. |
| Indonesia | +62 21 2555 6300 | 8.30am to 5pm, Monday to Friday. |
| Japan | 03 6833 0700 | 24 hours, 7 days a week. |
| Korea | +82 2 777 6871 | 9am to 6pm, Monday to Friday |
| Malaysia | +603 27133911 | 9am to 5.30pm, Monday to Friday, |
| Pakistan | +92 21 3522 0081 | 9am to 5pm, Monday to Friday, |
| Philippines | +632 8 3966940 | 8.30am to 5.30pm, Monday to Friday. |
| Singapore | +65 6415 7373 | 24 hours, 7 days a week. |
| Sri Lanka | +94 11 2168168 | 8.30am to 5pm, Monday to Friday and 9am to 1pm, Saturday. |
| Taiwan, China | +886 2 2509 2000 | 9am to 5pm, Monday to Friday. |
| Thailand | +66 2 632 6611 | 8.30am to 5pm, Monday to Friday (except Wednesday’s and public holidays). |
Europe
| Country | Contact Number | Opening Hours |
| Austria | +0800 295547 | 24 hours, 7 days a week |
| Belgium | +32 2700 6781 | 24 hours, 7 days a week |
| Croatia | +381 11 2631 327 | 8.30am to 4.30pm, Monday, Thursday and Friday |
| Czech Republic | +420 224 815 378 | 9am to 5.30pm, Monday to Friday |
| Denmark | +45 70 25 40 20 | 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm to 1pm |
| Finland | +358 9 72 519 763 | 24 hours, 7 days a week |
| France | +33 1 57 32 92 83 | 24 hours, 7 days a week |
| Germany | +49 69 299 571 421 | 24 hours, 7 days a week |
| Greece | +30 210 9341500 | 9am to 5pm, Monday to Friday |
| Hungary | +36 1 987 6775 | 9am to 5pm, Monday to Friday |
| Israel | +972 3 7952133 | 8.30am to 5pm, Sunday to Thursday |
| Italy | +41 44 511 1237 | 24 hours, 7 days a week, |
| Malta | +356 2364 4096 | 9am to 530pm, Monday to Friday |
| Netherlands | +31 20 2035425 | 24 hours, 7 days a week |
| Norway | +47 800 14 801 | 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm – 1pm |
| Poland | +48 22 625 3093 | 9am to 5pm, Monday to Friday |
| Portugal | +34 91 542 1572 | 9am to 2.30pm and 3.30pm to 6pm, Monday to Friday |
| Republic of Ireland | +353 1 407 3278 | 24 hours, 7 days a week |
| Russia | +7 495 641 5121 | 930am to 3.30pm, Monday to Friday |
| Spain | +34 91 542 1572 | 9am to 2.30pm and 3.30pm to 6pm, Monday to Friday |
| Sweden | +46 8 590 000 90 | 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm – 1pm |
| Switzerland | +41 44 511 1237 | 24 hours, 7 days a week |
| Turkey | +90 212 2511315 | 9am to 5.30pm, Monday to Friday |
| United Kingdom | 0800 964 432 | 24 hours, 7 days a week |
Middle East
| Country | Contact Number | Opening Hours |
| Abu Dhabi | +971 2 611 8640 | 8am to 1pm and 4.30pm to 7.30pm Saturday to Thursday |
| Dubai | +971 4389 8111 | 9am to 5.30pm, Saturday to Thursday |
| Oman | +968 2455 9941 | 8am to 5pm, Sunday to Thursday |
| Qatar | +974 4036 0602 | 9am to 5pm, Sunday to Thursday |
| Saudi Arabia | +966 12 669 3356 | 9.30am to 1.30pm and 5pm to 8.30pm, Saturday to Thursday |
Waiting Time
The average waiting time while contacting Qantas Airways phone number is 3-4 hours. However, the time duration might be more or less depending upon the availability of agents.
Other modes of Customer support service
Qantas Airways(QF) provides several modes to contact them, in case contacting Qantas Airways(QF) customer support number doesn’t work out for you. Here’s a list of all these modes.
Social Media Support
Social Support is an amazing way to connect with Qantas Airways(QF). Through this way, you can check out their new policies and ask your queries over social media accounts such as Facebook, Instagram, LinkedIn, and Twitter. The best part is that this service is available all the time to make your journey hassle-free.
Email Support
While this method is a little slower, you can still opt for it when you’re unable to reach them via Qantas Airways customer support number. You can simply email Qantas Airways(QF) at: [email protected]. and wait for their reply. The airlines usually reply within 24 hours, but it might take a little longer due to other reasons
How Lowest Flight Fares helps customers resolve their issue with Qantas Airways Customer Service?
When you get in touch with Lowest Flight Fares for any Qantas Airways(QF) customer service related issue, for a ticket purchased from us, we will assist you better and resolve all your issues faster. Whether you seek assistance for canceling, rescheduling, booking, rebooking, refund, related issues, we provide you with detailed information and resolve the issue.
FAQs
Why do customers call Qantas Airways Customer Support Number?
Customers make a call in Qantas Airways customer support to solve their queries regarding their trip. Such queries can be anything from refund to policies of the airline.
What kind of issue does Qantas Airways Customer Support Executive Resolve?
Qantas Airways(QF) customer support executive resolves several queries such as itinerary changes, reservation, flight cancellation, refund, etc. Besides, they also help in providing flight information, issuing tickets, check-in, and solving ticket-related issues.
Which issues can’t be resolved with a call to Qantas Airways customer support?
Issues such as baggage lost and found, travel documents(passport, visa) requirement, etc. is the responsibility of the concerned airport. Hence, such issues cannot be resolved by Qantas Airways(QF) customer support executives.
What should you do if you are not satisfied with your call to the Qantas Airways support executive?
If in any case you’re not happy with your call to the customer support executive, you can try other methods of contact. Try hanging up and calling again, email the CEO or reach out to the executive customer care team.
How do I contact Qantas Airways customer support service?
You can contact Qantas Airways in several ways. The modes of contact include phone support, email support, and social media support.
What is the waiting time when calling Qantas Airways(QF) customer support number?
The average waiting time is 3-4 hours, but might vary as per the availability of customer support representatives.
Is there a Toll-free contact number of Qantas Airways?
Yes, there is a toll-free number of Qantas Airways(QF). The toll-free no. is:
1800 227 4500.How Lowest Flight Fares resolves customer’s queries associated with Qantas Airways customer service?
Lowest Flight Fares takes full responsibility in resolving all your issues with Qantas Airways(QF), when you book your tickets with us. We always ensure faster and smooth service.
Is Qantas Airways(QF) a good airline?
Qantas Airways(QF) is certified as a 4-Star Airline for the quality of its onboarding services. They have also received commendable product ratings including seats, amenities, food & beverages, cleanliness and service.
Is contacting the Qantas Airways(QF) customer support number useful?
Yes, it is very useful for passengers to contact Qantas Airways customer support and you can simply resolve your queries with the airlines.
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Related Topics
- Customer Support Number
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- Baggage Policy
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- First Class
- Qantas Airways
