Aeromexico Unaccompanied Minor Policy

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About Aeromexico

When your child is travelling alone, the stress increases tenfold. However, some airlines have child-friendly policies which ensure complete protection and comfort of the child during the entire journey from receiving the child at the airport to handing over to the assigned guardian at the destination. Aeromexico unaccompanied minor policy ensures all of the above and also makes the journey fun and enjoyable for the child. 

Aeroméxico or Aerovias de Mexico (the Airways of Mexico founded as Aeronaves de México) is a flag carrier of Mexico, based in Mexico. The headquarters of the airline is located in Mexico City itself. Currently, it operates on more than 90 destinations which includes Mexico, South America, Central America Europe, Asia and the Caribbeans. Aeromexico is also a member of SkyTeam along with Air France, KLM and more. 

Aeromexico Unaccompanied Minor Policy Guidelines 

The airline has certain guidelines for unaccompanied minors to ensure a safe and smooth experience for the child. According to Aeromexico Unaccompanied Minor policy, children between till 5 are not eligible to travel without a legal parent.  

  • Children between the age of 5 to 14 are not allowed to travel without the mandatory unaccompanied minor policy. 
  • If the minor is above the age of 15, then the unaccompanied minor service is not mandatory. However, the parent or legal guardian can still request it for extra convenience for the minor. 
  • The parent or guardian of the minor should reach the airport at least 3 hours prior to the flight departure with the child to complete the formalities timely. 
  • It is also mandatory for parents to remain at the airport until the flight is airborne. 
  • According to Aeromexico unaccompanied minor policy, the individual dropping and picking up the unaccompanied minor must present their official identification documents for identity verification. 

Aeromexico Unaccompanied Minor Travel Restriction for US-bound Flights

Aeromexico has certain restrictions for unaccompanied minors travelling from the US. Thus, it is essential for adults and guardians dropping off and picking the child to know the rules. 

  • It is advised to reach the airport at least 3 hours prior to scheduled flight to complete formalities like check-in, filling unaccompanied minor form and baggage submission timely.  
  • Unaccompanied minors cannot use the online method to check-in for their flights. That’s why they have to directly check-in at the Aeromexico counter at the airport.
  • As per Aeromexico unaccompanied minor policy, the guardian or parents must drop and receive the child from the airport and must carry additional documents to prove their identity. 

Aeromexico Unaccompanied Minor Required Document  

To ensure that the minor can fly unaccompanied, parents and guardians are required to present the mentioned documents. Parents must reach the airport at least 3 hours earlier to flight departure, regardless of domestic or international, to complete the unaccompanied minor formalities. 

  • Unaccompanied Minor Form (UMNR) 
    Parents or guardians must fill the UMNR form and submit that on the check-in counter along with other necessary documents. 
  • Official ID and passport of the Child and Parent 
    It is essential for parents to present not only their child’s passport but also theirs. As per Aeromexico Unaccompanied Minor policy, parents must testify their relationship with the child to ensure safety of the child. Also, the child must possess the passport required for travelling both domestically and internationally. 
  • Minor Exit Form
    Aeromexico also demands Minor Exit Form which can be procured at no cost by the National Immigration Institute.  This form testifies that the individual accompanying the minor acts like a legal guardian under civil law. However, the accompanying person should be of legal age to  procure this. 
  • Notarized Document 
    In case of absence of a minor exit form, individuals can submit a notarized form stating the mode of transportation, destination and departure along with date of travel of the minor. However, according to Unaccompanied minors Aeromexico, in case if the document has been issued abroad then it should be apostilled and translated into Spanish. 

Unaccompanied Minor Baggage Allowance 

Aeromexico offers flexible baggage allowance to unaccompanied minors. The child is allowed to carry the same standard baggage allowance as an adult which includes one personal item like a backpack, or sling bag and carry-on baggage and checked-in baggage. Furthermore, the baggage allowance depends on the fare booked. 

  • Carry-on baggage : The weight of the personal bag and carry-on item must not exceed 10 kg (22 Ibs) for Basic fare. While the baggage allowance for Classic, AM Plus and Clase Premier can carry 15 kg (33 Ibs). 
  • Checked-in Baggage : According to Aeromexico unaccompanied minor policy, the baggage depends on the fare purchased. For both domestic flights (Mexico) and international flights, the prescribed baggage allowance is 25 per passenger. 

Aeromexico Guidelines for Unaccompanied Minor 

Unaccompanied Minor at Airport 

  • It is advised that at least one parent must accompany their child to the airport to the departure airport and through the check-in counter. 
  • Upon arrival at the airport, the unaccompanied minor will be escorted through the check-in, security and boarding gate to the flight by uniformed Aeromexico staff. 
  • It is advised to the parents that they should remain at the airport until the flight is airborne to ensure there is no possibility of delay and cancellation as per Aeromexico unaccompanied minor policy.   

Unaccompanied Minor in the Flight 

  • Throughout the flight, the comfort and safety of the unaccompanied minor will be prioritised. 
  • In flight, Aeromexico flight attendants will regularly monitor your child. 

Unaccompanied Minor at the Destination Airport 

  • The unaccompanied will be escorted off the flight by uniformed personnel and through the baggage claim area. 
  • Before handing over the child, the airline uniformed personnel will verify their identity through legal documents before handing over the child to the person. 

How to Book Aeromexico Unaccompanied Minor Service? 

It is fairly easy to book the Aeromexico unaccompanied Minor service, you can either book it through the website or you can call the airline customer service. 

  • Opt for suitable medium to book the Aeromexico unaccompanied minor service. 
  • Prepare the necessary documents with essential details. This includes, child’s name, age and contact information in case of emergency. 
  • Understand the age eligibility and precise fee and services included in Aeromexico Unaccompanied minor service. 
  • Ensure to fill the Aeromexico unaccompanied minor form and additional documents required by the airline. 
  • On the day of arrival, reach the airport ahead of the scheduled flight to complete check-in formalities, completing necessary forms. 

Aeromexico Unaccompanied Minor Fee 

Aeromexico unaccompanied minor fee varies depending upon the destination chosen. 

Route Price 
Domestic flights in Mexico $40 USD, $700 MXN
International Destinations $155 USD/EUR/GBP
Flights to/from United States $150 USD

What to Pack for Unaccompanied Minor Flying with Aeromexico?

According to Aeromexico unaccompanied Minor policy, children between the age of 5 to 14 can travel alone. However, to make the flight experience more enjoyable for the little one, the airline suggests the guardians or parents to prepare certain items to keep the child entertained. 

  • Mobile Phones
    It is advisable to provide the child with a smartphone to allow the child to communicate in case of emergency and stay in touch throughout the journey. 
  • Gift cards or Credit Card
    Consider giving the child prepaid gift card or credit card so that it enables the children to purchase meals or cover unexpected expenses while travelling. 
  • Family/Friends contact information
    As per Aeromexico unaccompanied minor policy, always ensure to attach a name slip and contact number information with the child. Also, give the detailed list of individuals who will pick up the child from the destination airport. 
  • Copy of Passport and other documents
    It is always suitable to provide extra copies of additional documents in the hand baggage of the child. 
  • Medication
    Even if your child is healthy yet it is always better to make sure that they have an adequate supply of medication for the journey. 
  • Snack Box
    It’s better to pack a snack box with a water bottle so that your child can munch on it anytime. 
  • Entertainment
    It is advised in the Aeromexico unaccompanied minor policy, that parents must pack entertainment options items like an Ipad loaded with movies and games, books and toys to keep them entertained throughout the flight. 

FAQs

  • Does Aeromexico allow unaccompanied minors on the flight ?

    Aeromexico allows unaccompanied minors on the flight. However, the parent must present necessary documents, such as Id card with photos, passports, along with Unaccompanied minor handling advice form.

  • Do I need to provide any documentation when booking a ticket for an unaccompanied minor?

    Yes, documentations are extremely necessary in case of unaccompanied minors. Read Aeromexico Unaccompanied minor policy to know the required documents.

  • Can an unaccompanied minor travel alone on a connecting flight?

    No, Aeromexico does not allow unaccompanied minors to travel on connecting flights. It is essential to know that it is advisable for the child to take direct flights only.

  • Are there any fees associated with the Aeromexico unaccompanied minor services?

    Aeromexico has additional charges for unaccompanied minor services to ensure every assistance is provided. Aeromexico unaccompanied minor fees vary according to the flight routes and additional services chosen by the parent. For example: Domestic flight costs around 40 USD and international flights costs around $155 while flights to and from the United States costs around 150 USD.

  • Does Aeromexico offer unaccompanied minor services for international flights?

    Yes, the airline offers Aeromexico Unaccompanied Minor Services to both domestic and international flights.

  • Can I accompany my child to the departure gate?

    Aeromexico does not allow any non-passenger beyond the designated check-in area. However, you can escort your child to the designated check-in counter of the airline.

  • What happens if the flight is delayed or cancelled?

    In case of delay or cancellation, the airlines will take full responsibility of the child and will also keep you updated about the flight status.

  • At what age minors can travel alone on an Aeromexico flight?

    Children aged 5-14 are allowed to travel with their parents or with an adult companion of at least 18 years old. Minors aged between 15-17 years old are allowed to travel alone on an Aeromexico Flight with unaccompanied minor service.

  • What is the procedure to board the Aeromexico flight for an unaccompanied minor?

    An Aeromexico employee will take over your child from you at the gate before general boarding begins. It allows the employee to introduce your child with the flight attendants, and cockpit crew.

  • Can a 15 years old teen fly alone with Aeromexico?

    For a minor of age between 15 to 18, the Aeromexico Unaccompanied minor service is not applicable. However, parents or guardians can opt for the service to ensure extra care and convenience for the child.

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