Avianca Airlines Check-In

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About Avianca Airlines

Founded in 1919, Avianca is a Colombian airline and its global headquarters are in Bogota, Colombia. It offers various Avianca Airlines Check-In options, so that passengers don’t face any problems while checking-in for their flights. Over the years, Avianca has received various awards for its services and recognition for its in-flight entertainment and customer service. On-board services may vary according to the service class and the route. Also, Avianca Airlines offers a frequent flyer program ‘LifeMiles’ which permits the loyal customers to earn and redeem miles for flights and other benefits. 

Different Avianca Airlines Check-In Options

Check-In is a crucial process in air travel that all passengers must complete before boarding their flights. Avianca check-in allows passengers to check-in for their flights through various methods, depending on the passenger’s preferences. In addition, checking-in on time and following the airline’s guidelines will guarantee you a stress free travel experience. Here is a detailed description of check-in process that you can read to know more : 

Avianca Airlines Web Check-In

Avianca Airlines offers a web check-in service to its passengers. It is a convenient option for those passengers who want to check-in for their flights from the comfort of their houses or any place with internet access. So, read below to know the procedure of web check in Avianca : 

  • Aviance allows the passengers to check-in online for their flights from 48 hours before the scheduled departure of their flights. 
  • In order to complete the check-in process through this method, passengers need to visit the official website of Avianca. 
  • Passengers will have to provide their reservation codes and surname to complete the web check in process. 
  • During the check-in process, passengers can select their preferred seats (if available). 
  • After completing the process, passengers can download or print their boarding passes. Also they can opt for receiving an electronic boarding pass on their mail. 
  • It doesn’t matter if you have completed the Avianca check in online or not, if you have a checked bag, you will have to drop it off at the baggage drop-off area of the airport or at the designated check-in counter of the airline. 

Avianca Airlines Mobile Check-In

Avianca Airlines also provides check-in services to passengers through its mobile application. This eliminates the necessity of visiting the check-in counters at the airport and it saves time as well. Keep in mind that the web and mobile check-in process and steps are more or less the same. These are some general points about the Mobile check-in : 

  • Download the Mobile Application of Avianca.
  • Enter your reference number and surname to access your booking.
  • Follow the instructions mentioned on screen to complete the check in Avianca process. Select your seat and confirm the passenger details.
  • After completing Avianca Airlines mobile check-in process, you will receive a digital boarding pass on your mobile device. You can save it on your mobile or get it printed if necessary.
  • Don’t forget to carry a government issued photo ID along with your digital boarding pass to the airport, as you may need to show these during security checks and at the boarding gate as well. 
  • For international flights, it is important to check any specific requirements like the validity of Visa and Passport before travelling. 

Avianca Airlines Airport Check-In

This airline, like many other airlines, offers check-in Avianca Airlines at the airport. Here is all the relevant information related to the airport check-in procedure. 

  • Avianca Airlines passengers can check-in for their flights at the airport check-in counters. They will have to present their travel documents such as (Passport, ID and ticket) and any required information like booking details or the booking reference number. 
  • Once you have checked-in, you can go to the designated baggage drop-off counter to submit your bags. Try to reach the airport early to complete this step before your flight departs. 
  • After completing the check-in process, you have to pass through security where your ID and boarding pass will be verified. 

Avianca Airlines Kiosk Check-In

Avianca Airlines offers self-service kiosks, which is a convenient option for passengers who want to check-in for their Avianca Airlines flights at the airport using the automatic kiosks. It allows passengers to avoid long queues at check-in counters and saves time as well. Read below to know the kiosk check-in process : 

  • After arriving at the airport, search Avianca self-service kiosks. Normally, kiosks are located at the check-in zone or in the airline terminal. 
  • Tap the screen to start the process. The kiosk will guide you through the necessary steps to check-in. 
  • You will be asked to enter your booking reference number or frequent flyer number. Follow the instructions mentioned on the screen to provide the necessary information. 
  • Depending on the availability, you can choose your preferred seats during the kiosk check in process. 
  • After completing the Avianca Airlines Check-In process, the kiosk will print your boarding pass. Make sure to carry your boarding pass since it will be needed to pass through the security and boarding the plane. 


  • How many check-in methods are there to check-in for Avianca Airlines flights?

    Avianca Airlines provides a wide range of check-in methods which include Online check-in / Web check-in through the official website or the mobile application of the airline, self service kiosk check-in and check-in at the airport.

  • When does the Avianca Airlines online Check-In process start?

    You can check-in through the website up to 48 hours before your flight's departure and the online check-in option closes 1 hour before departure.

  • When does the airport check-in start for Avianca Airlines flights?

    The check-in process at the airport starts from 03 hours before the scheduled departure of flight and it closes 1-2 hours before the scheduled departure of the flight (depending on the departure city and the destination).

  • Can I cancel my online check in for Avianca Airlines Flights?

    Yes, you can easily cancel your online check-in by connecting with the customer service agent of Avianca Airlines.

  • What documents are required for the web check-in process of Avianca Airlines?

    For the online check-in process, you have to only provide the ticket number, for checking-in at the airport counter, you have to present your passport, valid ID, special documents, if there is any, a medical document.

  • What happens if the website presents an error for web check-in?

    If you encounter an error while checking in for Avianca Airlines flights, then you must contact the customer service agent of the airline and speak to him. You can also show the screenshot of the error on the day of your flight and the airline agents will assist you.

  • When does the airport check-in process end at the airport?

    The airport check-in closes 3 hours before the scheduled departure of international flights, 45 minutes before for domestic flights in Colombia and 35 minutes for local flights in Colombia.

  • What is the maximum number of passengers that can be included on the online check-in process of Avianca Airlines?

    If you have a single booking, you can check-in online for up to 8 passengers via the official website and mobile app of the airline.

  • Does Avianca Airlines allow pets on board?

    Yes, Avianca Airlines allows its passengers to carry their pets in the cabin. The passengers must ensure that they make the reservation at least 48 hours before the flight departure through the airline’s contact centre. But if the pet weighs more than 10 kg, the airline will carry it as a hold baggage and you don’t have to pay any additional fee.

  • Is Avianca Airlines a great airline?

    Avianca Airlines is a low cost carrier and some of their fares are among the cheapest you will see in the aviation industry. Apart from this, it is a reliable airline and it makes sure that its passengers receive what they pay for. There are also several ways to check-in.

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