Cathay Pacific Customer Support Number

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About Cathay Pacific

It is easy and quick to resolve all your flight-related issues, if you have the airline’s contact number, email or social media address. You can directly call or email them and get a quick response from the airline. Cathay Pacific, being one of the popular Asian airlines, also offers a 24/7 Cathay Pacific customer support number, to assist their customers with the best service.

Cathay Pacific is the flag carrier of Hong Kong, and has its main hub in Hong Kong International Airport. It was founded in 1946 and since then it has been covering 89 destinations worldwide and carries nearly 27 million passengers annually. However, if you have booked a flight with Cathay Pacific, then here are some important phone numbers, whatsapp, and emails, where you ask the airline directly to resolve your issues.

Cathay Pacific Customer Support Service

If you are having any trouble with any Cathay Pacific services or if you have any queries regarding reservation, baggage allowance, or Cathay Pacific flights, the airline provides 24/7 customer support. You can speak to a customer executive directly and can clear up your questions.

Contact Cathay Pacific directly via Whatsapp at +852 2747 2747.

Cathay Pacific Customer Support Numbers for Different Region

Hong Kong SAR

Green / Silver / Gold Members: 2747 3333

Worldwide Toll Free

Green / Silver / Gold Members: +800 2747 5500
Diamond: +800 2747 3888
*Note: Depending on your region and service provider, rates may apply when calling from a mobile phone.

India

Toll Free Number: 000 800 050 2163
Travel Agency Toll Free Number: 000 800 050 2164
Overseas Passenger Number: +852 2747 3341 (overseas charges may apply)

Membership Toll Free Number

  • Green: 000 800 852 1001
  • Silver/Gold: 000 800 852 1002
  • Diamond: 000 800 852 1296

*Note: Depending on your region and service provider, rates may apply when calling from a mobile phone.

United States

  • Boston

For Reservation: +1 833 933 2244
For Baggage: +1 833 933 2244
Email: [email protected]

  • Chicago

For Reservation: +1 833 933 2244
For Baggage: +1 833 933 2244
Email: [email protected]

  • Dallas-Fort Worth

For Reservation: +1 833 933 2244

  • Los Angeles

For Reservation: +1 833 933 2244
For Baggage: +1 833 933 2244
Email: [email protected]

  • Miami

For Reservation: +1 833 933 2244

  • New York

For Reservation: +1 833 933 2244
For Baggage: +1 833 933 2244
Email: [email protected]

  • San Francisco

For Reservation: +1 833 933 2244
For Baggage: +1 833 933 2244
Email: [email protected]

  • Brazil

São Paulo
For Reservation: (55) 11 4371 0443
Email: [email protected]

  • Colombia

Bogota
For Reservation: +57 (1) 620 3515
Email: gsa#[email protected]

  • China

Beijing
For Reservation: 400 815 2888
For Baggage: +86 400 815 8888

  • Chengdu

For Reservation: 400 815 2888
For Baggage: +86 400 815 8888

  • Chongqing

For Reservation: 400 815 2888
For Baggage: +86 400 815 8888

  • Shanghai

For Reservation: 400 815 2888
or Baggage: +86 400 815 8888

Waiting Time

A typical waiting duration for a passenger calling Cathay Pacific Customer Service Number is about 3-4 hours. However, the time may vary depending on the availability of the airline’s customer support agent.

Other Modes to Communicate with Cathay Pacific Customer Support Service:

If you aren’t satisfied with a call with Cathay Pacific Customer Support number Executive, the airline also gives you other alternatives to make contact with them. Below is a list of the other alternatives available on which you can communicate and request for a faster response:

WhatsApp Chat

Cathay Pacific WhatsApp number is +852 2747 2747. If you have any queries regarding Cathay Pacific flight changes, cancellation, status, or booking related issues, you can directly text to this WhatsApp Number. It typically takes only one minute to get a response.

Email

For a more personalized customer service from the airline, you can mail to Cathay Pacific, addressing your complaints or questions. However, the mailing address of the airline varies depending on where you are requesting the service. The email address for each region has been mentioned above.

Social Media

If you believe in social media power, then Cathay Pacific is available on all social media platforms. You can get them on Facebook, Instagram, Twitter, LinkedIn, as well as on Youtube. 

How Lowest Flight Fares helps customers resolve their issue with Cathay Pacific

When you connect with Lowest Flight Fare for any Cathay Pacific customer service related issue regarding a ticket purchased from us, we will personalize and solve the problem for you and help you provide all the information you want. When you seek concerns for cancellation, rescheduling, booking, rebooking, refund, problems, we assist you to have a more transparent guidance that can resolve your issue quickly.

FAQs

  • Why do customers call the Cathay Pacific Customer Support number?

    →Passengers call Cathay Pacific for several reasons:
    →Booking or managing flights
    →Cancellation and refund related information
    →Issues related to Cathay Pacific reservations.
    →Baggage claim, damaged or lost baggage queries
    →Information on flight or airline policies, such as the cost of additional baggage
    →Information on making arrangements for specially-abled passengers, children, and pets
    →Complaints about Cathay Pacific Service
    →Information on Cathay Pacific flight time, schedules, and delays
    →Billing or payment related issues
    →Flight rebooking
    →Website technical support

  • What kind of issue does Cathay Pacific Customer Support Executive Resolve?

    A customer support executive provides the caller with relevant information and assistance, such as information about flights, booking and managing flights, ticket and payment related issues, canceling or changing flight booking, refund related issues, information on service arrangements for specially-abled passengers, pets, and children, etc.

  • What kind of issues can’t be resolved with a call to the Cathay Pacific customer support executive?

    Although Cathay Pacific support service addresses almost all flight-related issues, some specific issues can’t be resolved by a customer support executive. Cathay Pacific Customer support service can’t address if your item was lost outside a plane or gate. In such cases, the passenger is required to contact the Airport Authority.
    Apart from that, for passport, visa, ID & documentation, consult the immigration center. Cathay Pacific Customer support service is not entitled to resolve such issues.

  • What should you do if you are not satisfied with the Cathay Pacific customer support executive?

    Sometimes you do not get a satisfactory answer from a customer support executive. But don’t fret; Cathay Pacific still can resolve your issues.
    →First, review or record your call with the first representatives. It will be helpful when you get back in touch with the airline.
    →Next, call Cathay Pacific Support Service. Share your issue and the previous call information with your new executive. The new executive may have more knowledge and can assist you properly.
    →Even if that doesn't help you, get in touch with the airline through the mail, Twitter, and other social media platforms. Cathay Pacific allows its customers to connect with them via It is often the best way to resolve your issue faster.

  • What is Cathay Pacific’s toll free customer support number?

    Cathay Pacific’s toll free number varies depending on the region. However, you can send a text on WhatsApp +852 2747 2747 and get a quick response from the airline.

  • What are Cathay Pacific’ other modes of support?

    If you are not satisfied with your chat with Cathay Pacific customer support executives, try to communicate with them via WhatsApp, or the airline’s social media accounts, such as Twitter, Facebook. You can also contact them directly at the airport Cathay Pacific counter.

  • How does lowestflightfares.com help customers resolve their issues with Cathay Pacific?

    When you get in touch with us for any Cathay Pacific related issue for a ticket purchased from us, we will assist you better and resolve your issue faster. Whether you seek assistance for cancel, reschedule, book, rebook, refund, etc. related issues, we provide you with detailed information and resolve the issue.

  • How do I talk to Cathay Pacific Customer Support Service?

    To speak with a representative about a reservation, call +800 2747 5500. However, if you are calling from a country other than UAE, it is better to visit Cathay Pacific’ official website to get the contact number of your region’s Cathay Pacific office.

  • What are Cathay Pacific customer service hours?

    Cathay Pacific offers round the clock (24*7) customer support service. You may contact Cathay Pacific 24 hours helpline number at your convenience. 

Popular Destinations, Routes & Related Topics

Popular Destinations
  • Shanghai to Hong Kong
  • Melbourne to Hong Kong
  • Beijing to Hong Kong
  • Bangkok to Hong Kong
  • New York to Hong Kong
  • Hong Kong to Osaka
  • Amsterdam to Beijing
  • Taipei City to Hong Kong
  • Boston to Shanghai
  • Hong Kong to Miami
Popular Routes
  • Shanghai to Hong Kong
  • Melbourne to Hong Kong
  • Beijing to Hong Kong
  • Bangkok to Hong Kong
  • New York to Hong Kong
  • Hong Kong to Osaka
  • Amsterdam to Beijing
  • Taipei City to Hong Kong
  • Boston to Shanghai
  • Hong Kong to Miami

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