Volaris Airlines Unaccompanied Minor Policy

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About Volaris

When your child is travelling alone, the stress increases tenfold. However, some airlines have child-friendly policies which ensure complete protection and comfort of the child during the entire journey from receiving the child at the airport to handing over to the assigned guardian at the destination. Volaris Unaccompanied Minor Policy offers Volaris is With You service that ensures complete safety of the minor throughout the flight journey. 

Volaris, officially known as Concesionaria Vuela Compañia de Aviacion, is an Mexican low-cost airline based in Santa Fe, Alvaro Obregon, Mexico City. 

The airline operates its major flights from its bases in Cancun, Culiacan, Guadalajara, Leon/Del Bajio, Mexico City and Monterrey. Volaris is known for being Mexico’s largest airline by transporting passengers on both domestic and international routes. 

Volaris Unaccompanied Minor Guidelines 

The minimum age to travel alone as an unaccompanied minor is 18 years old as per Volaris Airlines unaccompanied minor policy. In this case, guardians or parents must avail Volaris Airlines unaccompanied minor service called Volaris is With You. However, there are certain guidelines that guardians or parents must follow. 

• The airline advises passengers to request for the unaccompanied minor through customer service up to 48 hours prior to scheduled departure. 
• Volaris unaccompanied minor service is first come, first serve basis because of the limited seats in the aircraft. 
• Unaccompanied Minor between the age of 5-12 have to travel with a guardian of at least 18 years of age. 
• For children between the age of 13-17, the unaccompanied minor service is not mandatory. 

Restrictions of Volaris Unaccompanied Minor Policy 

The airline also has certain restrictions on unaccompanied minor policy to ensure the safety and comfort of the child. As per Volaris Unaccompanied minor policy, minors under the age of 15 are not permitted to be seated near the emergency exit seat for safety concerns. 

• In case of connecting flights, the guardian or parents must ensure the time between the two flights is at least 2 hours and not more than 4 hours. 
• Unaccompanied Minors are not permitted to travel on codeshare flights due to safety and handling issues.
• Unaccompanied Minor are not allowed to check-in online and thus they should directly check-in at the airport counter. 
• Minors travelling alone are not permitted to travel with pets onboard. 
• Minors having any chronic sickness, a physical or mental condition are not eligible to travel alone without a legal parent or guardian as per Volaris Unaccompanied Minor policy. 

Volaris Unaccompanied Minor Guidelines for Parents/Guardians 

Passengers or guardians must ensure to arrive at the airport at least 3 hours before the scheduled departure. 

• Parents must ensure to provide the airline with the information of the person who will receive the child at the arrival airport. 
• Parents are required to wait for at least 15 minutes at the departing airport until the flight is airborne to ensure that there is no delay or cancellation later. 
• For flights departing from the United States, parents are requested to assist their child till the check-in counter. 
• In some cases, parents also need to get a boarding card at the ticket counter.

Required Documents for Unaccompanied Minor 

• As per the Volaris policy on unaccompanied minors, children of 5 to 13 years or over must carry a passport, a photo identification or visa while travelling.
• Parents or guardians are requested to submit 3 copies of each document. 
• The documents must be presented 3 hours in advance of the scheduled flight. 
• Parents or guardians are requested to present unaccompanied minor forms at the airport at the time of check-in. 
• As per Volaris Airlines Unaccompanied Minor policy, parents or guardians must submit a notarized document that includes the minor’s journey specific mode of transportation, the place of travel, and the date of travel. 

Volaris Unaccompanied Minor Fee 

There are certain charges applicable on Volaris Airlines unaccompanied minor policy that the passenger should pay. The service of unaccompanied minors are applied depending upon the routes and destinations of the flight and additional services reserved by the parent or legal guardian. 

Travel Routes	Cost (USD)
Flights to Mexico	$35
International destinations	$155
Flights to/from the United States	$150

Guidelines for Unaccompanied Minor 

Unaccompanied Minor At the Airport 

• The parent or the legal guardian must accompany the child to the departure airport and through the check-in counter and fill the unaccompanied minor form. 
• The unaccompanied minor will be picked up by official Volaris staff who will assist the minor till the flight is airborne. 
• As per Volaris unaccompanied minor, it is advised by the airline that parents or the legal guardian should remain at the airport before the flight is airborne. 

Unaccompanied Minor During Take off and Landing 

• Throughout the flight, the safety of the child will be prioritised during the time of security check-in, immigration, and boarding 
• In flight, Volaris Airlines flight attendants will regularly monitor your child. 
• During the flight, the cabin crew will ensure to take care of the needs of your child on board

Unaccompanied Minor at the Destination Airport

• The unaccompanied will be escorted off the flight by uniformed Volaris Airlines staff who will also collect the luggage from the baggage section as per Volaris Airlines unaccompanied minor policy. 
• Before handing over the child, the airline personnel will verify their identity through legal documents before handing over the child to the person. 

How to Book Volaris Airlines Unaccompanied Minor Service?

It is fairly simple to request for Volaris unaccompanied minor policy. However, you must plan carefully to ensure no disparity in information to ensure a smooth flight experience for your child. 

Contact the Volaris Customer Support 

To initiate the process, you can call the Volaris Airlines helpline number and seek assistance from the airline’s representative.

It is always better to reach out to airline representatives to get precise information regarding requirements and procedures based on your child’s age and travel journey as per unaccompanied minor Volaris  airlines. 

Book Via Website 

Booking a seat for unaccompanied minors is as easy as reserving a normal ticket. Simply login to the website and add departure and arrival date along with airports. Then click on the drop down box to classify the passengers travelling on the booking. Add the number of children travelling and proceed to find the suitable flights. Lastly, you can confirm your reservation along with that you can also request for Volaris Airlines unaccompanied minor service.

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