Volaris Airlines Unaccompanied Minor Policy

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by Gavi Ramos

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Volaris Unaccompanied Minor Guidelines 

The minimum age to travel alone as an unaccompanied minor is 18 years old as per Volaris Airlines unaccompanied minor policy. In this case, guardians or parents must avail Volaris Airlines unaccompanied minor service called Volaris is With You. However, there are certain guidelines that guardians or parents must follow. 

  • The airline advises passengers to request for the unaccompanied minor through customer service up to 48 hours prior to scheduled departure. 
  • Volaris unaccompanied minor service is first come, first serve basis because of the limited seats in the aircraft. 
  • Unaccompanied Minor between the age of 5-12 have to travel with a guardian of at least 18 years of age. 
  • For children between the age of 13-17, the unaccompanied minor service is not mandatory. 

Restrictions of Volaris Unaccompanied Minor Policy 

The airline also has certain restrictions on unaccompanied minor policy to ensure the safety and comfort of the child. As per Volaris Unaccompanied minor policy, minors under the age of 15 are not permitted to be seated near the emergency exit seat for safety concerns. 

  • In case of connecting flights, the guardian or parents must ensure the time between the two flights is at least 2 hours and not more than 4 hours. 
  • Unaccompanied Minors are not permitted to travel on codeshare flights due to safety and handling issues.
  • Unaccompanied Minor are not allowed to check-in online and thus they should directly check-in at the airport counter. 
  • Minors travelling alone are not permitted to travel with pets onboard. 
  • Minors having any chronic sickness, a physical or mental condition are not eligible to travel alone without a legal parent or guardian as per Volaris Unaccompanied Minor policy

Volaris Unaccompanied Minor Guidelines for Parents/Guardians 

Passengers or guardians must ensure to arrive at the airport at least 3 hours before the scheduled departure. 

  • Parents must ensure to provide the airline with the information of the person who will receive the child at the arrival airport. 
  • Parents are required to wait for at least 15 minutes at the departing airport until the flight is airborne to ensure that there is no delay or cancellation later. 
  • For flights departing from the United States, parents are requested to assist their child till the check-in counter. 
  • In some cases, parents also need to get a boarding card at the ticket counter.

Required Documents for Unaccompanied Minor 

  • As per the Volaris policy on unaccompanied minors, children of 5 to 13 years or over must carry a passport, a photo identification or visa while travelling.
  • Parents or guardians are requested to submit 3 copies of each document. 
  • The documents must be presented 3 hours in advance of the scheduled flight. 
  • Parents or guardians are requested to present unaccompanied minor forms at the airport at the time of check-in. 
  • As per Volaris Airlines Unaccompanied Minor policy, parents or guardians must submit a notarized document that includes the minor’s journey specific mode of transportation, the place of travel, and the date of travel. 

Volaris Unaccompanied Minor Fee 

There are certain charges applicable on Volaris Airlines unaccompanied minor policy that the passenger should pay. The service of unaccompanied minors are applied depending upon the routes and destinations of the flight and additional services reserved by the parent or legal guardian. 

Travel Routes Cost (USD)
Flights to Mexico $35
International destinations $155
Flights to/from the United States $150

Guidelines for Unaccompanied Minor 

Unaccompanied Minor At the Airport 

  • The parent or the legal guardian must accompany the child to the departure airport and through the check-in counter and fill the unaccompanied minor form. 
  • The unaccompanied minor will be picked up by official Volaris staff who will assist the minor till the flight is airborne. 
  • As per Volaris unaccompanied minor, it is advised by the airline that parents or the legal guardian should remain at the airport before the flight is airborne. 

Unaccompanied Minor During Take off and Landing 

  • Throughout the flight, the safety of the child will be prioritised during the time of security check-in, immigration, and boarding 
  • In flight, Volaris Airlines flight attendants will regularly monitor your child. 
  • During the flight, the cabin crew will ensure to take care of the needs of your child on board

Unaccompanied Minor at the Destination Airport

  • The unaccompanied will be escorted off the flight by uniformed Volaris Airlines staff who will also collect the luggage from the baggage section as per Volaris Airlines unaccompanied minor policy. 
  • Before handing over the child, the airline personnel will verify their identity through legal documents before handing over the child to the person. 

How to Book Volaris Airlines Unaccompanied Minor Service?

It is fairly simple to request for Volaris unaccompanied minor policy. However, you must plan carefully to ensure no disparity in information to ensure a smooth flight experience for your child. 

Contact the Volaris Customer Support 

To initiate the process, you can call the Volaris Airlines helpline number and seek assistance from the airline’s representative.

It is always better to reach out to airline representatives to get precise information regarding requirements and procedures based on your child’s age and travel journey as per unaccompanied minor Volaris  airlines. 

Book Via Website 

Booking a seat for unaccompanied minors is as easy as reserving a normal ticket. Simply login to the website and add departure and arrival date along with airports. Then click on the drop down box to classify the passengers travelling on the booking. Add the number of children travelling and proceed to find the suitable flights. Lastly, you can confirm your reservation along with that you can also request for Volaris Airlines unaccompanied minor service.


  • Can minors fly alone on Volaris Airlines?

    Yes, under specific guidelines, minors can travel alone on Volaris Airlines. Children between 5-12 years of age can travel alone using the airline's minor service subject to a fee.

  • How to purchase unaccompanied minor service in Volaris Airlines?

    You can book the Volaris Is With You unaccompanied minor service through Volaris official website. You can also contact the Volaris customer support number.

  • What does Volaris unaccompanied minor include?

    The Volaris unaccompanied minor service includes assistance for the minor at the airport through the security check-in and boarding and until they arrive at the destination airport.

  • How much does Unaccompanied Minor service cost?

    For flights within Mexico, the unaccompanied minors fee is $35 USD. In case of flights to/from the United States, the service fee is $150 USD. All other destinations outside Mexico, the unaccompanied minor fee is $155 USD.

  • What are the restrictions for unaccompanied minors on Volaris flights?

    Children who are travelling alone cannot sit in seats near emergency seats. In case of connecting flights, the buffer time between the two flights should not be less than 2 hours or more than 4 hours. Unaccompanied minors are not allowed to fly on codeshare or travel with pets on board.

  • What documents are required for the unaccompanied minor service?

    Parents or guardians are requested to bring at least 3 copies of necessary documents like unaccompanied minor form, the official identification or passport of the parents or legal guardian. Also, guardians should also carry official documents such as birth certificate, health proof, passport.

  • What is the procedure to board the Volaris flight for an unaccompanied minor?

    A Volaris employee will take over your child from you at the gate before general boarding begins. It allows the employee to introduce your child with the flight attendants, and cockpit crew.

  • Can a 15 years old teen fly alone with Volaris?

    For a minor of age between 15 to 18, the Volaris Unaccompanied minor service is not applicable. However, parents or guardians can opt for the service to ensure extra care and convenience for the child.

  • Can an unaccompanied minor travel alone on a connecting flight?

    No, Volaris does allow unaccompanied minors to travel on connecting flights. This is advisable that the timing between the two flights should not be less 2 hours or more than 4 hours.

  • Does Volaris offer unaccompanied minor services for international flights?

    Yes, the airline offers Volaris Unaccompanied Minor Services to both domestic and international flights.

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